Position Summary
The Product Manager serves as a business and strategy leader for Thales’ cloud-based Identity & Access Management (IAM) solution, OneWelcome Identity Platform, and contributes to the overall IAM portfolio strategy. This Product Manager will be responsible for collaborating closely with a team of product managers, product owners, product architects, and UX designers to develop the strategy and deliver on the overall IAM roadmap in coordination with engineering.
He/she will play a critical role on the IAM product management team, with overall responsibility for the Fine Grained Authorization (FGA) value stream. This value stream delivers policy-driven, attribute- and context-based authorization that can be enforced consistently across applications, APIs, and microservices. This stream enables “portable trust” by externalizing authorization logic and making it reusable across extended enterprise scenarios.
This requires strong cross-functional collaboration with multiple parts of the business beyond engineering and operations, including UX design, marketing, sales, customer success, professional services, customer support, and external technology partners.
Essential Functions / Key Areas of Responsibility
- Define and implement Product Line strategy and competitiveness action plans.
- Drive with Competitive & Marketing Intelligence and Segment Marketing the analysis of worldwide market trends, market/customer needs, segmentation and competitions relevant to the product line
- Define Product Line robust value proposition & competitive positioning, and differentiation with Marketing and Business Intelligence
- Prepare and present Product Plans as input to Product Life Cycle Decision Reviews, including Business Plan, roadmap, differentiation, value proposition, reuse strategy, market & customer requirements description (user experience).
- Act as a subject matter expert (SME) for IAM and Fine Grained Authorization globally, supporting sales opportunities and client meetings, as necessary.
- Support and maintain the existing OneWelcome Identity Platform install base globally, by delivering high priority feature requirements in support of a zero-churn objective.
- Assist the sales and customer success organizations to grow the IAM customer base while meeting or exceeding established annual financial targets.
- Create and drive implementation of a product strategy for the successful adoption of new product capabilities related to both B2C and Extended Enterprise (Workforce, partners) value propositions, through an understanding of the complex security and user experience requirements of mid-to-large sized enterprises.
- Collaborate with product marketing to accurately position IAM capabilities in the context of the broader Thales portfolio, complementing other vendor solutions, and unique selling propositions.
- Ensure the internal security, regulatory compliance, and certification of all functional capabilities via close collaboration with engineering teams.
- Support ad-hoc tactical and strategic initiatives as required by business priorities.
- Respond to changing market and business dynamics in an agile manner.
- Demonstrate a combination of strong qualitative and quantitative analytical skills.
- Leverage AI-powered tooling and analytics to improve product discovery, prioritization, and execution velocity across platform and core services.
- Ensure AI-driven capabilities are introduced responsibly, with appropriate governance, transparency, and customer trust.
Minimum Requirements: Skills, Experience, Education, Technical/Specialized Knowledge, Certifications, Language
Skills and Abilities:
- 8+ years of experience in product management or other customer facing roles
- 3+ years of experience in Identity & Access Management (IAM)
- Experience working with 3rd party technology partners via OEM agreements or other commercial arrangements
- Exceptional written and oral communication skills
- Ability to present to and communicate effectively with customers and executive leadership
Education:
- Bachelor’s degree in technology or business administration
Preferred Qualifications
Skills and Abilities:
- 12+ years of experience in product management or other customer-facing roles
- 5+ years of experience in Customer Identity and Access Management (CIAM), B2B IAM, or Fine Grained Authorization (FGA)
Education:
- Master’s degree in technology or business administration
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What We Do
Thales is a global high technology leader investing in digital and “deep tech” innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum technology – to build a future we can all trust, which is vital to the development of our societies. The company provides solutions, services and products that help its customers – businesses, organisations and states – in the defence, aeronautics, space, transportation and digital identity and security markets to fulfil their critical missions, by placing humans at the heart of the decision-making process.
