Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points of care for better decisions — from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers.
Job Summary
The Product Manager I defines and communicates the vision, strategy, and goals for the product or capability to the product team and other stakeholders across the company. This individual leads the ideation, definition, prioritization, and delivery of high value features across market segments. The Product Manager I gathers and analyzes market and customer data to inform product priorities. He or she collaborates with Commercialization and other cross-functional teams to ensure effective release and launches.
This role is responsible for developing and maintaining a product roadmap and ensuring high quality and timeliness of feature delivery. This person leverages user research to gather feedback on their product and its features. The Product Manager I track key performance indicators (KPIs) to ensure their product meets its goals. This role serves as a sought-out product and solution subject matter expert (SME) for both internal and external stakeholders.
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Responsibilities
Strategy and Planning
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Support the long-term vision and direction of the solution.
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Help maintain an 18-month product roadmap in Aha! that outlines the features and releases aligned to goals and investments.
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Socialize Roadmap and communicate updates to team members.
Ideas Evaluation and Management
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Capture and analyze new product ideas evaluating their potential value and viability.
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Support Ideas Intake process, including prioritization, updates, and communications as per SLAs.
Design and Build Features
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Partner closely with Product Manager peers, Business Architecture, User Experience, and Platform teams to define and design product features.
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Function as the interface to the Business Analyst team to define the feature acceptance criteria and ensure requirements are completed in a timely fashion in preparation for agile team planning.
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Monitor development progress and approve the work items completed by the agile teams.
Release Planning and Go-to-Market Activities
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Help plan product releases and update Aha! accordingly with details such as release dates, milestones, status, and progress.
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Partner with Commercialization and Marketing to plan and execute an effective market launch strategy.
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Support the creation of educational materials, training sessions and guides that help the users and other stakeholders learn how to use and benefit from the solution.
Product Subject Manager Expert
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Perform product and feature demos.
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Help ensure that the product or capability complies with the relevant laws, regulations, standards, and policies.
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Represent Surescripts at industry standards workgroup meetings.
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Support Product Analysts and new team members.
QualificationsBasic Requirements:
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Bachelor’s degree or equivalent experience
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5+ years of experience in related, progressive roles
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3+ years of experience in healthcare or a field related to the business – for example: EHRs, HIEs, Public Health or Health Care Providers
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2+ years of experience assessing market and customer needs for information products and services.
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3+ years of experience in the building and managing of products
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Solid understanding of the product lifecycle (Ideate, Define, Build, Launch, Manage)
Preferred Qualifications:
- 1+ years defining product or capability strategy, prioritizing features, or user stories
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2+ years of experience in physician vendor applications, pharmacy or PBM services
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Experience promoting new concepts and gaining stakeholder support
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User-Experience Design training or background
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Experience with Aha! for Product Management tool
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Pragmatic Marketing Certification
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Experience with industry standards such as NCPDP, HL7, FHIR
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Experience with emerging technologies such as AI/ML, VR/AR, Biometrics, etc
Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed.
Why Wait? Apply Now
We’re a midsize company. This means you’re not just another employee ID number. Here, you can build real relationships and feel supported by truly awesome people with diverse backgrounds and talents in an innovative and collaborative work culture. We strive to create an environment where you can be yourself, share your ideas and work your way. We offer opportunities for employee development, as well as competitive compensation packages and extensive benefits.
At Surescripts, base pay is one part of our Total Rewards Package (which may also include bonus, benefits etc.) and is determined within a range. The base pay range for this position is $134,600 - $164,600 per year. Your base pay may vary within or outside of this range depending on a number of factors, including (but not limited to) your qualifications, skills, experience, and location.
Benefits include, but are not limited to, comprehensive healthcare (including infertility coverage), generous paid time off including paid childbirth and parental leave and mental health days, pet insurance, and 401(k) with company match and immediate vesting. To learn more, review the Keep You and Yours Healthy, Balancing Work and Life, and Where Talent Takes Shape links under the Better Benefits. Better Work. Better Life section of our careers site.
Physical and Mental Requirements
While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel, communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail with, or without, a reasonable accommodation.
Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.
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What We Do
Since 2001, we've been building an industrial-strength health information network designed to increase patient safety, lower costs and improve quality of care. THE SURESCRIPTS NETWORK ALLIANCE® Built to Transform Interactions between Clinicians, Pharmacists and Patients The Surescripts Network Alliance unites virtually all electronic health records (EHR) vendors, pharmacy benefit managers (PBMs), pharmacies and clinicians, plus an increasing number of health plans, long-term and post-acute care organizations, specialty hubs and specialty pharmacy organizations.
