Product Manager I or II

CompanyFederal Reserve Bank of Cleveland

The Federal Reserve Bank of Cleveland is part of the nation’s central bank and we’ve provided many opportunities for professional growth during our history.
For twenty-five years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.
Our People Make the Difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to build the framework that will carry the Bank into the future.
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This role is based in Cleveland, Ohio, and is a hybrid work arrangement - individuals may be required to work some days in the Federal Reserve Bank of Cleveland while working the other days from home.

Organizational Expectations:

The Federal Reserve Bank of Cleveland has developed a suite of risk management solutions as part of its Governance, Risk and Compliance (GRC) Platform, BWise. The BWise Support Team is tasked with application administration of this Commercial Off the Shelf (COTS) application and creates a collaborative environment where Federal Reserve System risk and compliance professionals mature their programs. The team is seeking a leader to set the evolution of the application capabilities in motion by demonstrating a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation.

As a Product Manager you will support the development of the strategic roadmap, create business cases, develop high-level requirements, and write features to deliver value to customers. Through gathering market research and being highly attuned to our customer’s needs, wants, and pain points, collaborating with other Product Managers and partners with technical, marketing, analytical and research subject-matter-expertise you’ll be expected to deliver new application features. This position does not have direct reports however to uphold our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.

General Responsibilities:

• Develops strategic and tactical planning for one or more programs.

• Works with business stakeholders and executives to identify opportunities that enable business solutions in support of their tactical and strategic objectives.

• Accountable for the definition and delivery of clear requirements, both functional and non-functional for assigned business unit.

• Accountable for the development and communication of a product roadmap that details priorities and timing of product deliverables.

• Accountable for the development and communication of UX standards.

• Serves as the point of escalation to resolve product issues and risk.

• Responsible for adhering to and coaching of the departments' implementation of scrum and agile for product management.

• Serves as the subject matter expert for their programs.

• Accountable for achieving departmental performance metrics, and project deliverables on time, with agreed upon scope and within budget.

• Accountable for adhering to Bank and Treasury compliance and controls, including maintaining SAFR/FISMA requirements and industry best practices.

• Exhibits and manages a culture that drives innovation and continuous improvement.

• Provides planning and management for moderate to complex projects, and may provide management of staff including performance feedback, coaching and mentoring.

• Participates and/or leads committees/task forces to advance functional and/or Bank initiatives.

• Performs administrative and budgeting operations.

• Performs other duties as assigned or requested.

• Adheres to the Bank's attendance policies though regular and prompt attendance.

Education and Experience:

• Product Manager I: Bachelor's Degree and 5+ years of diverse professional work experience which may include 1+ year of supervisory responsibilities.

• Product Manager II: Bachelor's Degree and 7+ years of diverse professional work experience including 3+ years of supervisory responsibilities.

Knowledge and Skills:

• Advanced knowledge of Product Management principles and methodologies such as agile

• Embodies the principle of customer and stakeholder empathy

• Confidently makes decisions with available information, and easily pivots with change

• Experience operating products in the cloud is preferred

• Knowledge of compliance and control related disciplines and practices

• Knowledge of GRC or related risk management application functionality

• Experience working with cross-functional software development teams

• Strong understanding of the lifecycle of high-availability technical products and services

• Knowledge of project management

• Knowledge and ability to lead others and manage multiple and time sensitive activities

• Ability to effectively lead facilitated discussions

Physical Demands and General Working Conditions:

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time. 

Employees typically sit most of the day, work with a computer and may answer/respond to phone calls. Physical movement consists of walking for meetings, breaks, etc. Ability to lift items weighing approximately 20 pounds on a limited basis is required. Employees may be required to travel by car/air. Some travel within the US is required and can be extensive.

Bank’s Ethics Rules and Drug Testing:

As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting.

In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.

Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels.

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job CategoryInformation Technology

Work ShiftFirst (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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