The Role
Provide help-desk support and training for the KIDS application, assist staff with data entry and corrections, ensure policy compliance, perform data validation and testing, and create training materials and how-to documentation.
Summary Generated by Built In
THIS POSITION IS OPEN TO CURRENT OKDHS EMPLOYEES ONLY.
This position is located in Oklahoma City, Oklahoma.
Product Manager I - B59A
Annual Salary - $75,000.00+ Full State Employee Benefits
MINIMUM QUALIFICATIONS
- Completion of the curriculum requirements for a bachelor's degree and (4) years of direct experience in an OKDHS program division or managing a technology environment.
- OR an equivalent combination of education and experience.
Job Responsibilities
- Serves with KIDS Help Desk answering calls and emails to assist staff with data entry in KIDS application. As well, works with programmers and other staff for data corrections in the system.
- Ensures the proper interpretation and uniform application of policies, procedures, rules and regulations of the agency, as well as state and federal legislation.
- Performs data validation and testing.
- Provides training to DHS staff on the KIDS application, as well as reports and data quality. Training includes in person trainings as well as creation of How To’s and report explanations.
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If you have questions, please contact [email protected]
OKDHS is a Fair Chance Employer.
This is a position in the Oklahoma Civil Service.
Announcement Number: 26-BC159
83010185/JR62160
Skills Required
- Completion of the curriculum requirements for a bachelor's degree
- Four years of direct experience in an OKDHS program division or managing a technology environment
- Or an equivalent combination of education and experience
- Current employment with OKDHS (position open to OKDHS employees only)
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The Company
What We Do
Oklahoma Human Services aims to improve the quality of life for vulnerable Oklahomans by helping them lead safer, healthier, more independent, and productive lives through a wide range of assistance programs and services.
