Thrivent's HR team is seeking a seasoned Product Manager to lead Performance Management and a set of related products. The Performance Management product will be responsible for developing and continually improving capabilities and experiences along the performance management continuum. Thrivent is undergoing a product operating model transformation and this product is the first to be activated within the HR division. As we seek to grow this model within HR, the Product Manager for Performance Management will also partner with senior leadership to offer product expertise as we continue to define additional talent-related products.
This role will need to flex between strategy and tactics, both leading the long-term strategy and product roadmap as well as translating and executing the vision of the product through day-to-day interactions at the team level to deliver on the established product and portfolio KPIs.
The Product Manager is responsible for the long-term strategy and vision for a product or set of products within a broader portfolio. They collaborate with other product and business stakeholders to prioritize and sequence work, ensuring the product roadmap aligns with customer and stakeholder expectations and has measurable KPIs. They are accountable for achieving business outcomes and KPIs.
This role involves working closely with key partners, including technology experts, HR capability experts, stakeholders, and other product roles within their group, to articulate, translate, and execute the product strategy and vision through tactical solutions.
Product Managers are also expected to mentor and guide junior product roles, playing a key role in onboarding, training, and helping HR grow and mature in their product operating model journey.
DUTIES & RESPONSIBILITIES:
- Responsible for the long-term product roadmap as part of a larger business strategy. Develops a compelling product strategy through analysis of personas, use cases, customer benefits, and solution value propositions
- Consistently and iteratively ensures that business strategies are being executed through product roadmaps
- Works as a key team member on a cross functional team, responsible for continuous delivery of value to the customer through compelling and empowering customer experiences
- Maintain and refine product backlog: Create user stories and acceptance criteria and prioritize all stories to ensure work focuses on those with maximum business value that align with product strategy
- Leads team collaboration to manage and prioritize product roadmap and releases across multiple products
- Collaborates to resolve conflicts in a constructive manner when they arise
- Accountable to ensure that product teams understand the business outcomes needed, and that business outcomes are tied to a broader business goal or objective
- Identifies and tracks Key Performance Metrics; accountable to ensure that KPIs are delivering the necessary business value
- Ensures outcomes on the roadmap fit within capacity constraints, and are prioritized and sequenced in order to maximize value to the customer
- Engages with customers and users on a regular basis to uncover implicit and explicit needs, and translate to product hypothesis which are tested and refined to deliver solutions
- Collaborates across product teams to develop and roll out operational plans, align product roadmaps and sprint plans to deliver maximum value to the organization
- Develop and track key value drivers that measure effectiveness of product discovery and overall product performance, and communicate these to stakeholders and business leaders on a regular basis
- Researches and identifies industry best practices and trends to increase effectiveness
- Acquires, maintains and applies advanced knowledge of the business, its products and processes, and an academic understanding of Product Management
- Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable
- Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.
QUALIFICATIONS & SKILLS:
Required:
- Bachelor's degree or equivalent work experience
- 6-9 years relevant business experience, including in product owner role or similar
- Understand fundamentals of iterative development, software development process and procedures
- Expertise in the principles of Agile Product Management, stakeholder management, design thinking, market and user research, technology management, and process design
- High level of organization and attention to detail
- Passion and understanding of new technology and trends
- Excellent communication, collaboration and influence skills among all organizational levels; strong facilitation and executive communications skills
Preferred:
- Certified Product Manager or similar certification
- Has prior experience in a product operating model
- Experience developing business cases, roadmaps, and business unit strategy
- Ability to effectively manage and resolve conflicting priorities
- Experience in developing and delivering product strategy, articulated in terms of value and outcomes with relevant and compelling metrics and measurements
- Experience with foundational product management tools, techniques and principles across discovery, design, build, release, and measure cycle
- Experience in leading projects or initiatives
- Experience with user interface design and best practices for usability
- Experience working in large, complex organizational initiatives
- Experience in MS Office Suite with particular emphasis on Excel and PowerPoint Experience using Product Management tools for building roadmaps, managing backlogs, gathering customer feedback
- Adept at financial management to administer budgets across multiple products and ensure the product meets its requirements for return on investment
Pay Transparency
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to [email protected] or call 800-847-4836 and request Human Resources.
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What We Do
At Thrivent, we do work that matters—and we're reimagining financial services in ways that help individuals and communities thrive.
With the belief that money is a tool, not a goal, we help over 2 million clients make the most of all they’ve been given through financial advice, insurance, investments, banking and generosity programs.
As a Fortune 500 company with a 100-year legacy, Thrivent is committed to helping people build their financial futures and live more generous lives in their communities and beyond.
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