Product Manager - Financial Services

EveryPay is the digital financial infrastructure powering payments across the Skroutz Group ecosystem and beyond.

We build and operate payment products that enable consumers to pay seamlessly and merchants to accept, manage, and reconcile payments with confidence. Our platform connects merchants, marketplaces, and consumers with global card schemes, local payment rails, and modern digital payment methods.

We work at the intersection of technology, payments, and regulated financial services. Our products support eCommerce, POS, marketplace, and omnichannel payment journeys, helping businesses process payments securely, reliably, and at scale.

At EveryPay, we do more than process transactions. We design payment experiences, APIs, internal tools, and compliance-ready flows that support real business needs: a consumer completing checkout, a merchant receiving funds, an operations team resolving an issue, or a product team adapting to new scheme and regulatory requirements.

We are looking for a Product Manager / Product Owner — Card Payments & Scheme Management to support the development and day-to-day management of EveryPay’s card payment capabilities, with a focus on acquiring, issuing, and card scheme-related requirements.

This is a hands-on product role for someone who wants to work close to the core of the payments lifecycle: authorization, refunds, chargebacks, settlement-related processes, scheme mandates, operational tooling, reporting, and integration improvements.

You will work closely with Product, Engineering, Risk, Compliance, Operations, and Commercial teams to translate business needs, scheme requirements, regulatory obligations, and operational feedback into clear product requirements and delivery priorities.

The role is focused on helping EveryPay improve the quality, reliability, compliance, and scalability of its acquiring and issuing-related payment products. You will support the implementation of scheme requirements, improve internal processes, contribute to product documentation, and help ensure that payment flows are well understood, properly specified, and effectively delivered.

This is not a purely administrative role, and it is not just about managing tickets. You will be expected to understand how product decisions affect merchants, consumers, internal teams, compliance obligations, and the overall payment experience.

You will support product initiatives related to card payments, acquiring, issuing, and scheme management.

Key areas include:

• Card payment flows across eCommerce, POS, marketplace, and omnichannel environments.
• Card-not-present and card-present acquiring flows.
• Issuing-related capabilities, controls, and operational requirements.
• Authorization lifecycle, payment acceptance, declines, refunds, chargebacks, and settlement-related processes.
• Visa, Mastercard, AMEX, and local payment scheme requirements.
• Scheme mandates, regulatory changes, and compliance-driven product updates.
• Internal tools used by Operations, Risk, Compliance, Support, and Commercial teams.
• Reporting, monitoring, reconciliation, and operational visibility.
• APIs, integrations, and payment flow improvements.
• Product documentation, process flows, user stories, and acceptance criteria.

• Manage product requirements related to acquiring, issuing, and card scheme operations.
• Translate Visa, Mastercard, AMEX, local scheme, regulatory, and internal business requirements into clear product specifications.
• Write user stories, acceptance criteria, process flows, business requirements, and product documentation.
• Support the delivery of scheme mandates, compliance changes, and payment lifecycle improvements.
• Work with Engineering to define and deliver improvements to APIs, internal tools, payment flows, reporting, and operational processes.
• Collaborate with Risk, Compliance, Operations, Support, and Commercial teams to assess product impact and implementation needs.
• Help prioritize roadmap items based on business value, compliance urgency, operational impact, customer need, and technical effort.
• Support improvements in authorization performance, payment success rates, onboarding quality, operational efficiency, and issue resolution.
• Monitor payment product performance and help identify areas for improvement.
• Support internal stakeholders with clear product knowledge, payment flow analysis, and documentation.
• Help ensure that product changes are scalable, compliant, and operationally manageable.
• Balance standardization and flexibility when assessing merchant, marketplace, or internal business requirements.

• Experience in payments, fintech, banking, acquiring, issuing, card schemes, or regulated financial services.
• Good understanding of card payment flows, including authorization, clearing, settlement, refunds, and chargebacks.
• Familiarity with card scheme requirements, especially Visa, Mastercard, or AMEX.
• Understanding of CP and CNP payment flows across eCommerce, POS, or marketplace environments.
• Ability to translate business, regulatory, operational, and technical requirements into clear product documentation.
• Experience working with Engineering, Compliance, Risk, Operations, Support, or Commercial teams.
• Strong analytical and problem-solving skills.
• Structured way of working, with attention to detail and ownership of follow-through.
• Ability to manage multiple priorities and communicate clearly with different stakeholders.
• Comfort working in a regulated environment where correctness, controls, and documentation matter.

• Experience with payment gateways, payment orchestration, or acquiring platforms.
• Exposure to issuing, card lifecycle management, tokenization, wallets, or spend controls.
• Familiarity with SEPA, DIAS, or local Greek payment ecosystem requirements.
• Experience working with APIs, technical documentation, or integration flows.
• Experience in a payment institution, EMI, bank, fintech, marketplace, or scale-up environment.
• Understanding of dispute management, fraud controls, reconciliation, or settlement operations.

In this role, success means helping EveryPay deliver payment product improvements that are clear, compliant, scalable, and useful for both external customers and internal teams.

Success may be measured through:

• Successful and timely implementation of scheme mandates and compliance-driven changes.
• Improved clarity and quality of product requirements and documentation.
• Reduced operational friction in refunds, chargebacks, reconciliation, settlement, or reporting processes.
• Improved payment flow reliability and authorization performance.
• Faster and clearer delivery of acquiring and issuing-related product changes.
• Better collaboration between Product, Engineering, Risk, Compliance, Operations, and Commercial teams.
• Improved internal understanding of card payment flows, scheme requirements, and product behavior.
• Higher adoption of standardized and scalable product capabilities.

Why Join EveryPay?

• Shape the core payments infrastructure of Greece
• Own a high-impact role directly tied to company growth and revenue
• Work at the intersection of technology, payments, and financial services
• Be part of a fast-growing, ambitious team within the Skroutz ecosystem

What's it like to work at EveryPay?

• Competitive full-time salary 💸
• Private Family Medical Plan 🏥
• Monthly meal allowance 🍽️
• Learning and development programs and access to relevant resources 📚
• A flexible hybrid model of work
• Free Skroutz Plus subscription ➕
• Free wellness subscription 🏋️‍♀️
• birthday leave
• Being part of an environment that gives employees large goals, autonomy, and mentoring, creating incredible opportunities, both for you and the company! 🪴

Disclaimer:

EveryPay collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any unauthorized third parties. Please read our Recruitment Privacy Policy below.

Recruitment Privacy Policy

The Company EVERYPAY PAYMENT SERVICES SINGLE MEMBER SOCIETE ANONYME (hereinafter referred to as "EVERYPAY") collects CVs and personal data in order to evaluate and select suitable candidates for potential employment.

In accordance with Regulation (EU) 2016/679 on the protection of personal data, EVERYPAY provides you with the following information regarding the collection and processing of your personal data.

1.      Data Collection

The  personal data we collect is voluntarily submitted to EVERYPAY by you and includes the information contained in your CV and any accompanying documents. This data may include: full name, contact phone number, e-mail address, educational and professional background, etc.

2.      Purpose

The data is processed solely for the purpose of evaluating your qualifications for potential employment within EVERYPAY.

3.      Legal Basis

The legal basis for processing your personal data is your consent, which is provided upon submission of your CV.

4.      Data Recipients and Transfers

Your personal data will only be accessed by authorized personnel of EVERYPAY involved in the recruitment process. It will not be transferred to any third party or to any country outside the European Economic Area (EEA).

5.      Data Retention

In case you do not enter into an employment relationship with EVERYPAY, your personal data will be deleted permanently from our records, unless you have provided your consent to retain your CV for future opportunities. In that case, your data will be securely stored for up to two (2) years from the date of our last contact. EVERYPAY ensures that only authorized personnel have access to this data and that appropriate technical and organizational measures are in place to safeguard confidentiality and integrity.

6.      Your Rights

You have the right to:

·         Withdraw your consent at any time (without affecting the lawfulness of processing carried out before withdrawal)

·         Request access to your personal data

·         Request rectification or erasure of your data

·         Restrict or object to the processing of your data

·         Request data portability

·         Lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr)

To exercise these rights, you can contact us here: [email protected] or at the address: Averof 34A, 14232, Nea Ionia, Athens for the attention of: Data Protection Officer.

CONSENT FOR THE PROCESSING OF PERSONAL DATA
By submitting your CV, you explicitly consent to the collection and processing of your personal data as described [above]. You may revoke this consent at any time, by contacting us at: [email protected].