The Product Manager owns the strategy, vision, operating model, and roadmap for assigned products, capabilities, or enterprise transformation initiatives. This role translates business, customer, regulatory, operational, and technology objectives into prioritized, phased delivery plans; establishes governance, milestones, readiness criteria, and success measures; and coordinates cross-functional teams and third parties through implementation, stabilization, and transition to operational ownership.
Essential Functions:
- Establish, own, and maintain the product, capability, integration, or implementation roadmap across assigned programs and business domains.
- Define and evolve the product vision, strategy, operating model, governance framework, success criteria, standards, and reusable templates.
- Translate business, customer, regulatory, operational, and technology objectives into prioritized initiatives and phased delivery plans.
- Prioritize and sequence work based on business value, risk, readiness, resource and data availability, funding, enterprise release calendars, cross-team dependencies, and vendor commitments.
- Define milestones, decision points, acceptance criteria, and readiness measures from planning through implementation and stabilization.
- Establish the roadmap and governance cadence, including review, re-baselining, decision-making, and reporting to executive and working teams.
- Identify capability, resourcing, tooling, data, and vendor needs and incorporate them into planning and funding decisions.
- Guide Product Owners, analysts, and delivery teams on backlog direction, priorities, desired outcomes, and definition of done, without assuming day-to-day backlog ownership.
- Coordinate readiness activities applicable to the assigned initiative, including requirements, contracting, access, environments, data availability, connectivity, and testing.
- Ensure requirements, dependencies, approvals, and upstream inputs are confirmed before dependent build or implementation activities begin.
- Oversee testing, business validation, implementation readiness, cutover or go-live activities, and business sign-off, as applicable.
- Maintain a consolidated view of risks, issues, dependencies, decisions, and action items; escalate blockers and facilitate timely resolution.
- Provide exception-based reporting that highlights workstreams, vendors, data domains, or decisions that are at risk, blocked, or pending action.
- Monitor outcomes, defects, service performance, and issue resolution during hypercare and stabilization.
- Transition implemented products, capabilities, data, or vendor oversight responsibilities to operational owners and incorporate lessons learned into the operating model.
- Ensure assigned initiatives comply with applicable regulatory, privacy, security, contractual, and organizational requirements.
- Serve as a trusted advisor to business owners, technology partners, vendors, and executive leadership on product strategy, readiness, and performance.
- Manage stakeholder expectations regarding roadmap trade-offs, delivery risks, dependencies, and changes in scope or timing.
- Perform any other job related duties as requested.
Education and Experience:
- Bachelor's degree in business, information systems, computer science, supply chain, healthcare administration, or related field required
- Equivalent years of relevant work experience may be accepted in lieu of required education
- Seven (7) years of product management, program management, program delivery, vendor management, data management, business analysis, or related experience required
- Three (3) years of experience leading cross-functional enterprise implementations, integrations, transformations, or operating model initiatives required
- Experience building multi-program or multi-domain roadmaps and governance or operating models
- Experience in the healthcare payer or managed care industry preferred
- Familiarity with working in Agile or governance-driven delivery environments
- Exposure to vendor integration, data migration, platform implementation, core system conversion, legacy modernization, or cloud migration initiatives preferred
- Strong understanding of Product Management principles and practices
- Knowledge of Responsible AI, AI governance, risk management, and compliance principles
- Ability to translate complex technical concepts into business-focused recommendations
- Excellent strategic thinking and problem-solving abilities
- Strong analytical and data-driven decision-making skills
- Ability to prioritize competing initiatives and manage ambiguity
- Ability to facilitate cross-functional collaboration
- Excellent written, verbal, and presentation communication skills
- Proficiency with Microsoft 365, analytics, and AI-enabled productivity tools
- Ability to evaluate emerging technologies and identify business applications
- None
- General office environment; may be required to sit or stand for extended periods of time
- Travel is not typically required
Compensation Range:
$113,000.00 - $197,700.00CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type (hourly/salary):
SalaryOrganization Level Competencies
Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business
Brand=CareSource
Skills Required
- Bachelor's degree in business, information systems, computer science, supply chain, healthcare administration, or a related field
- Equivalent relevant work experience may substitute for the required degree
- Seven years of product management, program management, program delivery, vendor management, data management, business analysis, or related experience
- Three years leading cross-functional enterprise implementations, integrations, transformations, or operating model initiatives
- Experience building multi-program or multi-domain roadmaps and governance or operating models
- Experience in the healthcare payer or managed care industry
- Familiarity with Agile or governance-driven delivery environments
- Exposure to vendor integration, data migration, platform implementation, core system conversion, legacy modernization, or cloud migration initiatives
- Strong understanding of Product Management principles and practices
- Knowledge of Responsible AI, AI governance, risk management, and compliance principles
- Ability to translate complex technical concepts into business-focused recommendations
- Strong strategic thinking and problem-solving abilities
- Strong analytical and data-driven decision-making skills
- Ability to prioritize competing initiatives and manage ambiguity
- Ability to facilitate cross-functional collaboration
- Excellent written, verbal, and presentation communication skills
- Proficiency with Microsoft 365, analytics, and AI-enabled productivity tools
- Ability to evaluate emerging technologies and identify business applications
CareSource Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CareSource and has not been reviewed or approved by CareSource.
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Strong & Reliable Incentives — Bonuses are regularly available and serve as a meaningful part of total compensation. Annual performance-based awards are considered a strong component.
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Leave & Time Off Breadth — PTO starts around four weeks and increases with tenure, complemented by paid holidays and a floating day. Volunteer time expands the available leave options.
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Affordable Benefits — Health plan options are considered affordable, supported by wellness incentives that can reduce premiums. Coverage breadth includes medical, dental, vision, and cost‑lowering programs.
CareSource Insights
What We Do
Health Care with Heart. It is more than a tagline; it’s how we do business. CareSource has been providing life-changing health care to people and communities for nearly 30 years and we will continue to be a transformative force in the industry by placing people over profits. CareSource is and will always be members first. Even as we grow, we remember the reason we are here – to make a difference in our members’ lives by improving their health and well-being. Today, CareSource offers a lifetime of health coverage to nearly 2 million members through plan offerings including Marketplace, Medicare Advantage and Medicaid. With our team of 4,000 employees located across the country, we continue to clear a path to better life for our members. Visit the "Life" section to see how we are living our mission in the states we serve. CareSource is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status or any other characteristic protected by applicable federal, state or local law. If you’d like more information about your EEO rights as an applicant under the law, please click here: https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf and here: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf Si usted o alguien a quien ayuda tienen preguntas sobre CareSource, tiene derecho a recibir esta información y ayuda en su propio idioma sin costo. Para hablar con un intérprete, Por favor, llame al número de Servicios para Afiliados que figura en su tarjeta de identificación. 如果您或者您在帮助的人对 CareSource 存有疑问，您有权 免费获得以您的语言提供的帮助和信息。 如果您需要与一 位翻译交谈，请拨打您的会员 ID 卡上的会员服务电话号码
