Product Manager (Cross-Border), Marketplace

Reposted One Month Ago
Be an Early Applicant
2 Locations
In-Office
Mid level
Artificial Intelligence • Big Data • Computer Vision • Robotics • Virtual Reality
The Role
Define and execute cross-border marketplace product strategy and roadmap: conduct market/user research, write BRD/PRD, design prototypes, coordinate R&D, manage testing and launches, analyze product data to iterate, collaborate with operations/marketing to commercialize and optimize pricing and promotion.
Summary Generated by Built In

Who We Are

At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.

Our Global Reach

JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.

Learn more about who we are and what we do: https://corporate.jd.com/

What We Offer

Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.

About The Team

You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Requirement Analysis and Product Planning:
Conduct market, user, and competitor research, streamline business processes, and deliver documents such as BRD/PRD. Formulate product strategy and roadmap, define feature priorities, and provide a clear direction for product development.
Product Design and Development Implementation:
Design product prototypes and functional modules, write requirement documents, and coordinate with the R&D team. Manage testing and acceptance, drive product launch on schedule, and ensure features meet business needs and user expectations.
Data-Driven Iteration and Optimization:
Monitor product data (e.g., user behavior, operational metrics), analyze user feedback and competitor dynamics, develop iteration plans, and drive feature optimization to enhance user experience and product competitiveness.
Cross-Department Collaboration and Resource Integration:
Collaborate with operations, R&D, and marketing teams, coordinate resources to resolve issues in development and promotion, drive product commercialization, and ensure project progress and goal achievement.
Commercialization Strategy and Ecosystem Building:
Develop product pricing and promotion strategies, define core commercial metrics, track industry technology trends, build a product ecosystem, and increase market penetration and commercial value.

At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.

Skills Required

  • Experience conducting market, user, and competitor research and producing BRD/PRD
  • Ability to formulate product strategy, roadmap, and prioritize features
  • Experience designing product prototypes and functional modules and coordinating with R&D
  • Experience managing testing, acceptance, and on-schedule product launches
  • Data-driven analysis skills to monitor user behavior and operational metrics and drive iteration
  • Cross-department collaboration skills with operations, R&D, and marketing to drive commercialization
  • Experience developing commercialization strategies including pricing, promotions, and core commercial metrics
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The Company
HQ: Beijing
28,380 Employees
Year Founded: 1998

What We Do

JD.com, Inc. (Nasdaq: JD) is China's largest retailer, online or offline, and the world's third largest Internet company by revenue. With more than 300 million customers, JD.com is expanding quickly in China because consumers increasingly demand the authentic, high-quality products JD is known for. We work closely with both domestic brands and top international brands to bring fresh food, apparel, home appliances, baby products and more to Chinese consumers. To power this massive business we operate our own nationwide logistics network, from warehouses to the last mile. We can deliver up to 90% of orders same- or next-day, making our service the fastest and most reliable delivery service of any large-scale e-commerce company in the world. By investing in the most cutting edge technologies, JD.com is shaping the future of retail in China and beyond. Our scientists are working on innovative solutions for all parts of our business using big data, artificial intelligence, robotics, computer vision, virtual and augmented reality, unmanned vehicle systems, and more. Headquartered in Beijing, JD.com is a Fortune Global 500 company with offices around the world, including in New York, Tokyo and a research and development center in Silicon Valley.

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