Product Manager (Consumer Facing Product)

• Chợ Tốt is part of Carousell Group, the fastest-growing classifieds technology group in Southeast Asia. Since launching in the Vietnamese market in 2013, Chợ Tốt has become a recommerce platform for buying and selling second-hand goods, with more than 10 million users and over 1 million items listed for resale every month. As Vietnam’s leading online classifieds site, we are passionate about making life more convenient for everyone.

• Our mission is to help everyone find a way to any of their wants (“Muốn là có”). We are a dynamic family with young and energetic members seeking motivated talents to join our fast-moving and fun-loving crew..

• For more information please visit https://careers.chotot.com/about-us/

• Own the end-to-end product development lifecycle — from discovery, analysis, and conceptualization to prototyping and validation — delivering solutions that fit the Vietnam market and grow the Chợ Tốt product.

• Own and maintain the product roadmap, ensuring priorities are clearly communicated and aligned with business goals.

• Conduct user research and synthesize findings to identify, validate, and prioritize user problems and opportunities.

• Define clear product requirements (PRDs) and acceptance criteria for engineering and design teams.

• Work closely with the Business Analyst and Product Analyst to formulate strategic insights and propose action plans to achieve business objectives.

• Define, track, and report on key product metrics; design and analyze A/B tests and experiments to validate hypotheses before full-scale rollout.

• Collaborate cross-functionally to break down business objectives into executable deliverables, and partner with engineering to ensure features are implemented and delivered as planned.

• Thrive in a fast-paced environment with weekly deliverables, maintaining a bias for action and systematic thinking.

• Scope: Seller tools driving customer success; core features serving all 4 verticals: Chợ Tốt, Chợ Tốt Xe, Việc Làm Tốt, and Nhà Tốt.

• Bachelor's degree in Business, Engineering, Computer Science, or related field.

• At least 2 years of product management experience; exposure to consumer/marketplace products or business tooling is a plus.

• AI Integration: Demonstrated capability to leverage AI tools & technology to optimize product workflows, drive automation, and enhance product features.

• Critical Thinking: Exceptional critical thinking skills; ability to analyze messy support complaints or ambiguous feedback and transform them into clear problem/opportunity statements backed by real data — strong attention to detail with no invented baselines.

• Business Mindset: Strong business-oriented mindset with a clear understanding of how product features directly drive business growth and metrics.

• Stakeholder Management: Excellent stakeholder management abilities — skilled at aligning expectations, building consensus, and driving cross-functional collaboration across Business, Engineering, Design, and Marketing teams.

• Proactive & Self-Driven: Highly proactive attitude and asks clarifying questions before guessing, takes ownership, and acts independently without waiting to be told.

• Adaptability & Execution: Comfort with ambiguity, fast learner, and flexible with a hands-on "get-it-done" attitude.

• Communication: Strong Vietnamese and English communication (written and verbal); comfortable working directly with cross-functional teams day-to-day.

Thank you for taking your time to read our job description and thank you in advance if you decide to apply for this position. Shortlisted candidates will be contacted within 2 weeks since application, otherwise we might meet when another chance arises.

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