職種：ハードウェア認証・プログラムマネジメント（日本市場）
職務概要
日本市場向け製品のハードウェア認証プロセスを包括的にサポートするポジションです。米国本社のコンプライアンスチームと日本国内の関係者との重要な窓口として、製品の円滑な市場投入と法規制への適合を確実にする役割を担います。
主な職務内容：ハードウェア認証サポート
プロセスマネジメント： 米国のコンプライアンスチームと連携し、日本市場向け新製品の認証状況をモニタリング・管理する。
法規制対応： 日本の関連規制（VCCI、電波法／電気通信事業法に基づく技術基準適合証明・Giteki、PSE）に関する最新情報を把握し、関係チームへ共有・展開する。
リリースサポート： 認証の進捗状況に基づき、ローカライゼーションの状況を確認し、サポート体制を確認するとともに、販売代理店向けのSKU単位での製品情報を管理する。
ステークホルダーマネジメント： 認証に関する社内チームおよび販売パートナーの主要な窓口となり、必要に応じて政府当局や認証機関との交渉・調整を行う。
プロセス改善： 製品展開時に発生する問題を解決するため、是正措置や業務効率化・プロセス改善を推進する。
プログラムマネジメント業務
ライフサイクルマネジメント： 組織の戦略目標を支援するプログラムを計画・実行・モニタリングし、スコープ、スケジュール、リソースを管理する。
ガバナンス＆レポーティング： 効果的な意思決定を行うためのガバナンス体制を構築し、ステークホルダーに対して進捗状況および財務状況に関する定期的なレポートを提供する。
チェンジマネジメント： 継続的なコミュニケーションやチェンジマネジメントの施策を通じて、プログラムの目標達成と成熟度向上を支援する。
リスク＆リソースマネジメント： プロジェクト間の依存関係やリスクを特定・管理し、チームの能力向上に向けたトレーニングや人材育成を行う。
複雑性の高い課題への対応： 分析的な判断力と革新的なソリューションを用いて、複雑かつ高リスクな問題を解決するとともに、成功指標や業務上の基準を設定する。
必須スキル・経験
法規制に関する知識： 日本におけるハードウェア認証（VCCI、電波法／電気通信事業法に基づくGiteki、PSE）についての基礎的な理解。
コミュニケーション： ネイティブレベルの日本語力、グローバルな協業に必要なビジネスレベルの英語力（読み書き・会話）に加え、戦略的かつ柔軟な対人コミュニケーション能力。
実行力： 自ら調査・整理を行い、主体的にタスクを推進して完遂する能力。
ITリテラシー： 様々なツールを積極的に学習し、活用できる能力。
モチベーション： Cisco製品について深い知識を習得することへの強い意欲。
歓迎スキル・経験
製品認証に関する深い専門知識、または認証・関連プロセスの管理における実務経験。
グローバル企業または外資系IT企業での業務経験。
製品ローカライゼーション、または政府機関とのプロジェクトマネジメント経験。
特にクロスファンクショナルなチームの調整やプロセス改善における、確かなプロジェクトマネジメント経験。
Excelを活用した高度なデータ管理スキル。
Job Role: Hardware Certification & Program Management (Japan Market)
Role Overview This position provides comprehensive support for the hardware certification process for products in the Japanese market. You will act as a key liaison between the U.S. headquarters compliance team and local stakeholders to ensure seamless product deployment and regulatory compliance.
Key Responsibilities: Hardware Certification Support
- Process Management: Monitor and manage the certification status of new products intended for the Japanese market in collaboration with the U.S. compliance team.
- Regulatory Compliance: Track and disseminate updates regarding Japanese regulations (VCCI, Radio/Telecom Giteki, PSE) to relevant teams.
- Release Support: Verify localization status, confirm support systems, and manage SKU-level product information for distributors based on certification progress.
- Stakeholder Engagement: Act as the primary contact for internal teams and sales partners regarding certification; negotiate with government authorities and certification bodies as needed.
- Process Improvement: Drive corrective actions and efficiency improvements to resolve issues during product deployment.
Program Management Responsibilities
- Lifecycle Management: Plan, execute, and monitor programs to support organizational strategic goals, managing scope, schedule, and resources.
- Governance & Reporting: Establish governance structures for effective decision-making and provide regular delivery and financial reports to stakeholders.
- Change Management: Support program objectives and maturity through ongoing communication and change management strategies.
- Risk & Resource Management: Identify and control interdependencies and project risks; provide training and development to ensure team capability.
- Complexity Management: Solve complex, high-risk problems through analytical judgment and innovative solutions, while setting success metrics and operational standards.
Required Skills & Experience
- Regulatory Knowledge: Fundamental understanding of Japanese hardware certification (VCCI, Radio/Telecom Giteki, PSE).
- Communication: Native/Fluent-level Japanese (written/verbal). Business-level English (written/verbal) for global collaboration, combined with strategic and flexible interpersonal skills.
- Execution: Proactive ability to research, organize, and drive tasks to completion independently.
- IT Literacy: Ability to actively learn and utilize various tools.
- Motivation: Strong drive to acquire deep knowledge of Cisco products.
Preferred Skills & Experience
- Deep expertise in product certification or practical experience in management processes.
- Operational experience within a global or foreign-affiliated IT company.
- Experience with product localization or managing projects with government agencies.
- Proven project management experience, particularly in cross-functional team coordination and process improvement.
- Advanced data management skills using Excel.
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Skills Required
- Fundamental understanding of Japanese hardware certification requirements, including VCCI, Radio/Telecom Giteki, and PSE
- Native or fluent Japanese communication skills, written and verbal
- Business-level English communication skills, written and verbal
- Strategic, flexible, and effective interpersonal communication skills
- Ability to independently research, organize, and complete tasks
- Ability to learn and use various IT tools
- Strong motivation to develop deep knowledge of Cisco products
- Deep expertise in product certification or practical experience managing certification-related processes
- Experience working at a global or foreign-affiliated IT company
- Experience with product localization or projects involving government agencies
- Project management experience, especially cross-functional coordination and process improvement
- Advanced data management skills using Excel
Cisco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.
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Healthcare Strength — Health coverage is described as broad, with medical options including PPOs, high-deductible plans, and regional HMOs. Feedback suggests robust wellness and mental-health resources, with some locations offering on-site support and second medical opinions.
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Leave & Time Off Breadth — Time off is highlighted through paid holidays, paid time off, and additional recharge days such as “Days for Me,” with generous volunteer time also mentioned. Feedback suggests these programs help support rest, volunteering, and critical life events.
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Parental & Family Support — Parental and family support appears extensive, including paid child-bonding leave, family medical leave, and caregiving resources. Observations also point to family-planning assistance and adoption or surrogacy support in some regions.
Cisco Insights
What We Do
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.
