Product Manager, Compliance & Onboarding

• Own the KYB & KYC onboarding product: Own our KYB & KYC product, how we onboard payment company clients, their merchants, and end customers, with KYB and KYC flows that satisfy regulations, like MiCA and FM-GwG,  and convert well.
• Own cross-provider KYB orchestration: Harmonise and simplify KYB requirements with partners like banks, payment rails, and liquidity providers, and orchestrate KYB between clients and partners.
• Reduce onboarding friction through data reuse: Reuse KYB and KYC work our clients have already done on their merchants and customers. Build data-sharing mechanisms to accept existing due diligence where it holds up.
• Own the compliance product suite: Partner with Compliance on the roadmap for sanctions screening, transaction monitoring, risk scoring, and fraud prevention, across crypto and fiat, and hold every product to the regulatory bar of the jurisdictions we support: MiCA, US MTLs, and emerging markets.
• Own Travel Rule compliance across products: Manage Travel Rule compliance across every product, and keep our approach current as rules evolve by jurisdiction.
• Drive automation across compliance flows: Own the roadmap for automating compliance workflows, replacing manual review and repetitive checks with automation or AI agents, from onboarding decisions to ongoing monitoring.
• Lead responsible use of AI in compliance: Bring AI into discovery, analysis, and workflow automation across the compliance suite, and handle sensitive and regulated data in line with data protection requirements.
• Partner closely across teams: Collaborate with Compliance, Legal, Engineering, Partner Engineering, and Design to deliver products that are regulatory sound, reliable, and easy to use. Work with our Managing Director and AMLO (Anti-Money Laundering Officer) in Vienna, our CCO in the US, and the other Product Managers to keep compliance aligned with the rest of the platform.
• Drive outcomes, not features: Define measurable outcomes for every initiative, and use data to guide prioritization, iteration, and investment decisions.
• Communicate clearly and proactively: Keep teams and leadership aligned on progress, decisions, risk, and learnings, with visibility into what we're building, why it matters, and what we've validated.

• Bachelor's or Master's degree in Business, Computer Science, or a related field, or equivalent professional experience.
• 5-8+ years of product management experience, with meaningful time spent on compliance, onboarding, risk, or fraud products in payments, fintech, or crypto.
• Experience coordinating KYB or compliance requirements across multiple downstream regulated partners, such as banks, payment rails, or liquidity providers.
• Experience designing or working with KYC/KYB reliance, data-sharing, or reusable verification models to reduce onboarding friction.
• Deep understanding of KYB and KYC flows, and how onboarding design affects both conversion and risk exposure.
• Experience owning compliance products such as sanctions screening, transaction monitoring, risk scoring, or fraud prevention, ideally spanning both fiat and crypto rails.
• Familiarity with Travel Rule requirements and how they apply across products and jurisdictions.
• Working knowledge of the regulatory landscape affecting compliance products: MiCA, US state money transmitter licensing (MTLs), sanctions regimes, and AML requirements.
• Proven ability to work through regulatory trade-offs with Legal and Compliance teams and turn them into shippable product requirements.
• Strong analytical skills, with comfort in defining and tracking compliance and onboarding performance metrics.
• Effective communicator who can drive alignment across compliance, engineering, and executive stakeholders.
• Uses AI tools daily to accelerate discovery, analysis, and decision-making, with sound judgment on handling sensitive and regulated data responsibly.

• Experience with KYB/KYC platforms such as Sumsub, transaction monitoring tools such as Crystal Intelligence, TRM, Elliptic, or Chainalysis, and Travel Rule solutions such as Notabene.
• Experience working within or alongside a crypto exchange, payment service provider, or RegTech/compliance software company.
• Direct experience with Austria (FM-GwG) EU (MiCA, PSD2, AMLD) and US (state MTLs, BSA/AML, OFAC) regulatory regimes; exposure to emerging market regulatory frameworks is a strong plus.
• German language skills are a strong plus
• Background building developer-facing compliance or verification APIs.
• Experience designing automation into compliance-heavy operational workflows.

Ideally based in Vienna, or remote from Austria.

We believe great people thrive when they’re empowered to do meaningful work. As a member of our Cyclops EEC Services GmbH team, you'll receive competitive compensation along with employment benefits in accordance with Austrian labor law, including paid vacation, public holidays, paid sick leave, and statutory social insurance. We also strive to create a flexible, collaborative environment where our team can do its best work.

The minimum salary for this position according to the collective agreement for employees in Information und Consulting is €42,938 per year. For this role, we offer an annual gross salary between €50,000 and €70,000, depending on your experience, skills, and the value you'll bring to the team.

Additional Benefits:

• Company-issued laptop 
• Technology Accessories 
• Annual In-Person Full-Team Meetup