Product Manager, Card Issuance

Posted 9 Days Ago
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Hiring Remotely in Jakarta, DKI Jakarta, IDN
Remote
Mid level
Blockchain • Fintech • Payments • Financial Services
The Role
Lead product for card issuance infrastructure across fraud prevention, network mandate readiness, vendor and processor integrations. Define metrics and PRDs, collaborate with engineering, data, and fraud teams on detection, authentication (3DS), sanctions screening, and tokenization to deliver secure, compliant card payments across international markets.
Summary Generated by Built In
About the Role

We are looking for a Product Manager to join our Cards team. This role covers the full breadth of our card issuance stack, spanning fraud prevention, network mandate readiness, vendor management, and processor integrations.

The role requires operating across business, product, and technical domains. This includes writing PRDs, coordinating with payment networks on upcoming requirements, working with engineers on detection logic and authentication flows, and keeping third-party integrations running smoothly.

This position is part of a lean team building card issuing infrastructure across international markets. The team moves fast but cares deeply about getting the details right, because every aspect of a card transaction makes up the user experience.


What You Will Do
  • Strengthen card security by partnering with Fraud teams on transaction monitoring, velocity checks, disputes, and chargeback workflows.
  • Advance fraud detection capabilities by collaborating with Engineering and Data teams on real-time monitoring, anomaly detection, and merchant risk insights.
  • Own sanctions screening processes for card transactions and merchant onboarding, ensuring effective rule management and regulatory reporting.
  • Lead network mandate readiness by translating Visa and Mastercard requirements into clear product and engineering deliverables.
  • Optimize authentication and security flows by managing 3DS requirements, vendor coordination, and challenge rate performance.
  • Manage and scale the card ecosystem by overseeing relationships with processors, fraud tools, tokenization platforms, and other key vendors.
  • Drive product performance and delivery by defining metrics, writing clear product specifications, and aligning engineering, operations, and business teams on priorities.
What We Are Looking For
  • 3+ years of Product Management experience in fintech, banking, or financial services, ideally within cards, payments, or related infrastructure.
  • Strong understanding of the card transaction lifecycle, including authorization, clearing, settlement, and chargebacks; familiarity with ISO 8583 is a plus.
  • Experience working with payment networks such as Visa and Mastercard on mandates, integrations, or program management.
  • Technically confident communicator who can engage with engineers on APIs, data flows, and system architecture.
  • Proven track record of delivering products, navigating ambiguity, and driving initiatives from concept through launch.
  • Excellent prioritization and communication skills, with the ability to manage multiple workstreams and collaborate across teams and time zones.
  • Comfortable in fast-paced environments, with bonus points for experience in EMV, tokenization, 3DS, fraud/disputes, PCI DSS, APAC markets, or digital assets.

Skills Required

  • 3+ years Product Management experience in fintech, banking, or financial services, ideally with cards or payments infrastructure
  • Strong understanding of the card transaction lifecycle (authorization, clearing, settlement, chargebacks)
  • Familiarity with ISO 8583
  • Experience working with payment networks (Visa, Mastercard) on mandates, integrations, or program management
  • Technically confident communicator able to engage with engineers on APIs, data flows, and system architecture
  • Proven track record of delivering products from concept through launch and navigating ambiguity
  • Excellent prioritization and communication skills; ability to manage multiple workstreams and collaborate across teams/time zones
  • Experience with EMV
  • Experience with tokenization
  • Experience with 3DS and authentication/challenge rate optimization
  • Experience with fraud/disputes and chargeback workflows
  • Familiarity with PCI DSS
  • Experience operating in APAC markets or with international card programs
  • Experience with digital assets
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The Company
194 Employees
Year Founded: 2023

What We Do

Based in Singapore, StraitsX provides regulated stablecoin payment infrastructure and solutions, issuing XSGD, XUSD, and XIDR. It enables secure, compliant, and programmable cross-border transactions and settlement for financial institutions, fintechs, and exchanges, leveraging blockchain technology to drive payment interoperability and bridge the gap between traditional finance and the digital economy.

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