Jobs at StraitsX

Own commercial and revenue operations for a Cards & Payments division. Build deal-sizing, pricing, margin, quota, commission, forecasting, and revenue-reconciliation frameworks. Manage CRM data quality, executive dashboards, and business reviews while identifying revenue leakage and performance gaps. Lead Project Everest across Commercial, Finance, Product, Compliance, and Operations, ensuring product readiness, onboarding, revenue recognition, and settlement performance.

Own FP&A across multiple markets, products, and entities, including budgeting, forecasting, reporting, board materials, business partnering, unit economics, fundraising support, and investor data-room preparation. Improve finance processes and systems through automation and AI while delivering independent recommendations, challenging business assumptions, and influencing product and commercial leaders.

Manage commercial client onboarding from initial engagement through account activation. Coordinate documentation and requirements with Sales, Compliance, Legal, and Account Operations; resolve issues; maintain regulatory compliance; track onboarding metrics and SLAs; and improve workflows, systems, and client experience. The role requires managing multiple cases accurately while identifying bottlenecks and recommending operational improvements.

Manage client onboarding from initial engagement through account activation, serving as the primary client contact. Coordinate with Sales, Compliance, Legal, and Account Operations to collect documentation, meet regulatory requirements, resolve issues, and maintain service-level agreements. Track onboarding metrics, improve workflows, gather client feedback, and recommend process, system, and product enhancements within the digital assets and payments ecosystem.

Owns reliability, performance, scalability, security, and cost outcomes for production systems across cloud and on-premises environments. Designs Kubernetes deployments, CI/CD and GitOps pipelines, Terraform infrastructure, observability, and database performance solutions. Leads infrastructure initiatives, incident investigations, stakeholder tradeoffs, and process improvements while mentoring engineers and supporting on-call operations.

Support OTC digital asset trading for institutional, corporate, and high-net-worth clients. Responsibilities include real-time pricing, trade negotiation and execution, market monitoring, liquidity sourcing, order management, settlement, wallet confirmations, reconciliation, recordkeeping, reporting, and client onboarding. The role collaborates with senior traders, sales, operations, and compliance teams while following trading limits and established procedures.

Supports pricing, negotiation, execution, settlement, and reconciliation of OTC digital asset trades for institutional, corporate, and high-net-worth clients. Monitors crypto market conditions, sources liquidity, maintains trade records, follows risk and compliance controls, and assists with client onboarding and post-trade processes under senior trader supervision.

Lead the design and technical ownership of high-availability card-issuing and payment systems. Build scalable Go microservices, ensure idempotency and reconciliation correctness, integrate with card networks and payment providers, and maintain PCI DSS security. Drive architecture through RFCs, balance product delivery with reliability and technical debt, collaborate across teams, mentor engineers, and apply AI-assisted tools to regulated engineering and operational workflows.

Drive new revenue across ASEAN by prospecting, qualifying, negotiating, and closing high-value B2B opportunities. Own the complete sales cycle, build and manage a qualified pipeline, develop account penetration strategies, and engage senior decision-makers. Conduct market and competitor research, represent the company at industry events, and collaborate with Product, Compliance, Operations, and Engineering to deliver client solutions and support onboarding in the fintech and digital assets ecosystem.

Commercial Legal Counsel on a three-month contract, responsible for drafting, reviewing, structuring, negotiating, and executing complex commercial and partnership agreements across payments, fintech, and Web3. The role independently manages transactions, advises stakeholders on contractual and regulatory risks, partners cross-functionally, and improves contracting processes, templates, and playbooks.

Own the global payments platform strategy, roadmap, banking integrations, payment rails, settlement capabilities, and treasury workflow automation. Lead cross-functional product development, analyze platform metrics, research customer needs, and launch reliable payment solutions across U.S. Dollar and S.G. Dollar rails. The role requires deep payments or fintech experience, technical fluency, stakeholder influence, and ownership from strategy through execution.

Own the full institutional OTC sales cycle, including lead generation, client onboarding, liquidity relationship management, and large-volume stablecoin trade execution. Acquire HNWIs, market makers, and institutional trading desks while partnering with trading, compliance, legal, and product teams. Drive revenue growth and market penetration through strong crypto ecosystem knowledge, regulatory awareness, negotiation, and relationship management.

Supports the Commercial team by generating and qualifying leads, researching prospects, conducting outreach, scheduling sales appointments, maintaining CRM records, and assisting with product demonstrations and marketing events. Collaborates with sales and product teams to improve lead quality, understand customer needs, and develop the sales pipeline.

Own the institutional OTC sales cycle from lead generation through relationship management. Source HNWIs, market makers, funds, and institutional trading desks; pitch liquidity solutions; onboard clients; and structure large-volume stablecoin trades. Collaborate with trading, compliance, legal, and product teams to ensure compliant execution. Drive trading volume, revenue growth, liquidity relationships, and market expansion in the digital asset sector.

Own the full institutional OTC sales cycle, including lead generation, client onboarding, relationship management, liquidity development, and large-volume stablecoin trade execution. Acquire institutional clients, market makers, funds, and HNWIs while coordinating with trading, compliance, legal, and product teams. Ensure regulatory compliance across AML, KYC, and travel rule requirements while expanding trading volume, revenue, and digital asset market presence.

Own the full institutional OTC sales cycle, including lead generation, client onboarding, relationship management, and closing large-volume stablecoin trades. Acquire HNWIs, market makers, and institutional trading desks; develop liquidity relationships; and coordinate with trading, compliance, legal, and product teams. The role requires crypto ecosystem expertise, knowledge of stablecoin mechanics and multi-chain settlement, familiarity with AML, KYC, and Travel Rule requirements, and strong negotiation skills.

Manage treasury, swap-routing, disbursement, and other high-value operational workflows within SLA timelines. Investigate ledger, banking, network, and transaction discrepancies; maintain SOPs and troubleshooting runbooks; and improve productivity using AI tools, spreadsheets, macros, and scripts. The role also involves stakeholder communication, cross-functional issue resolution, onboarding support, and rotating shifts including weekends, holidays, and evenings.

Lead B2B client acquisition and revenue growth for digital payment solutions. Develop sales strategies, build enterprise and merchant relationships, manage pipelines, lead pitching through onboarding and closing, and retain existing clients. Partner with Product, Operations, Compliance, Legal, and Management teams to deliver tailored payment solutions. Monitor sales performance, identify growth opportunities, and track trends across digital assets, blockchain, and payments.

StraitsX Talent Community applicants express interest in future opportunities related to digital payments, stablecoin innovation, and fintech. Participants remain connected with the recruiting team, receive early access to new roles, and may be considered for positions aligned with their skills and experience. The community welcomes builders, problem-solvers, and individuals interested in the evolving fintech landscape, emphasizing collaboration, ownership, and continuous improvement.

Guide clients through card-issuing API integrations from sandbox setup to production launch. Troubleshoot technical issues, configure identity and payment network systems, manage mobile wallet certification, and provide first-line support. Document solutions, analyze logs, create engineering tickets, and collaborate with Sales, Product, Engineering, and client technical teams. The role requires strong English and Mandarin communication, REST API expertise, payment industry knowledge, and experience with monitoring and support tools.