Product Manager - AI Hub Chatbots and Search (Senior Level)

Job Posted 9 Days Ago Posted 9 Days Ago
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Bengaluru, Karnataka
Senior level
Software
The Role
As a Product Manager, you will lead the product and roadmap for AI capabilities on the AI Hub, identifying user problems and customer needs, defining the product roadmap alongside engineering, and establishing feedback loops for product improvement.
Summary Generated by Built In

At Instabase, we're passionate about democratizing access to cutting-edge AI innovation to enable any organization to solve previously unsolvable unstructured data problems in their industry.  With customers representing some of the largest and most complex organizations in the world, and investors like Greylock, Andreessen Horowitz, and Index Ventures, our market opportunity is near infinite.

Instabase offers a consumption-based pricing model where customers can pay only for what they use, aligning directly with the value our products deliver. It empowers our clients to explore our AI Hub platform features extensively, enabling them to uncover crucial business insights. This customer-centric model allows Instabase to glean insights from diverse use cases and behaviors, ensuring we deliver top-tier solutions that provide unmatched advantages for everyday business operations.

With offices in San Francisco, New York, London and Bengaluru, Instabase is a truly global company. We are people-first, and we've built a fearlessly experimental, endlessly curious, customer obsessed team who work together and help organizations around the world turn their unstructured data into insights instantly.

Our Product Team drives all product activities from vision to impact. We engage with customers to understand their needs, develop long-term product strategy, define roadmaps, partner with engineering to execute on those roadmaps, and coordinate with internal and stakeholders to fundamentally transform our customers' businesses.

As a Product Manager, you'll be the product and roadmap owner of the foundational AI capabilities that power all of the different products built on AI Hub.

Responsibilities

  • Identify user problems, customer needs and our competitive landscape
  • Define product roadmap alongside engineering
  • Establish the feedback loop between our customer-facing and engineering teams - to gather customer feedback, prioritize feedback, scope releases and ensure launches go smoothly
  • Guide the overall direction of the Instabase platform: work closely with Engineering, Customer Success and Sales to understand the competitive landscape, customer needs and our long term strategy to deliver a state-of-the-art product for our customers.
  • Prioritize customer requests and long-term platform goals
  • Establish the feedback loop between our customer-facing and engineering teams - to gather customer feedback, prioritize feedback, scope releases and ensure launches go smoothly
  • Metrics to measure success: define what success looks like and analyze leading metrics to ensure we set measurable goals and meet them.

Qualifications

  • 5+ years as a Product Manager at a cloud/SaaS-based enterprise software company
  • Proven experience taking an enterprise software product through the full product lifecycle, from concept to launch
  • An empathetic and customer-oriented communicator and problem solver
  • Comfortable with ambiguity and thrives working in a dynamic, high-growth start-up environment
  • Highly analytical and structured thinker with ability to balance long term strategy and product roadmap with short term execution and delivery
  • Strong product sense and intuition with the willingness and ability to dive deep into the details
  • A strong collaborator and cross-functional partner who works closely with a broad set of internal teams, including Engineering, Design, Sales and Customer Success

Instabase is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

Top Skills

Cloud,Saas
The Company
HQ: San Francisco, CA
300 Employees
On-site Workplace
Year Founded: 2015

What We Do

The Automation Platform for Unstructured Data

Instabase is democratizing access to deep learning to empower any organization to solve unstructured data problems with unprecedented accuracy. From understanding complex financial data for the world’s largest banks to transforming manual processes for insurers and federal agencies alike, automating unstructured data represents the largest opportunity for digital transformation in the enterprise.

With Instabase, our customers can automatically understand unstructured data with the latest deep learning technologies, rapidly build end-to-end workflows with pre-packaged solution blocks, and innovate at scale across their organization.

Why Work With Us

We are a remote first company where our people are at the core of our success. Our key priorities are employee wellbeing through comprehensive benefits, competitive compensation, and a commitment to diversity, equity and inclusion. We are constantly working to make sure that employees feel supported and empowered.

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