Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
The Manager, Service / Product Development, is a senior management role, responsible for driving the execution of the service / product development strategy and objectives as defined by senior leadership.
In addition, this role supports the leading of the creation of innovative and customer-centric service / product offerings whilst driving sustainable growth.
The Manager, Service / Product Development supports a culture of collaboration and innovation across their team with a focus on operational excellence.
- Supports with driving Agile methodologies across service / product development teams, ensuring effective implementation of Agile principles, practices, and ceremonies to deliver high-quality services iteratively and adaptively.
- Collaborates among cross functional teams to work cohesively, communicate transparently, and achieve collective goals.
- Provides expert guidance on technical architecture, software development best practices, and emerging technologies.
- Supports with adoption of modern engineering practices, DevOps principles, and continuous integration/delivery.
- Participates in communities of practices.
- Enforces quality assurance practices.
- Supports with promoting a culture of innovation by encouraging teams to explore new ideas, experiment with technologies, and implement improvements to enhance service quality, user experience, and efficiency.
- Tracks key performance metrics related to service development and delivery.
- Supports with utilizing data-driven insights to make informed decisions, optimizes processes, and drives continuous improvement.
- Fosters professional growth and technical excellence by providing guidance, feedback, and opportunities for skill enhancement.
- Drives a culture of collaboration and innovation across the team with a focus on operational excellence.
- Advanced execution abilities.
- Evidence of supporting the development of global product offering in liaison/ coordination with cross functional teams.
- Demonstrates strong client focus.
- Advanced knowledge of IT services, outsourcing and infrastructure markets across all verticals.
- Excellent interpersonal, verbal and written communication skills.
- Ability to build consensus amongst many stakeholders; be comfortable with ambiguity.
- Ability to thrive within high pressure, complex, fast paced environments.
- Ability to work with multi-cultural and geographically dispersed virtual teams.
- Advanced leadership and negotiation skills with our channels to market, third parties and internal delivery teams.
- Bachelor’s degree or equivalent in Information Technology or Computer Science or Business or related field.
- Relevant certifications such as Scaled Agile and ITIL are beneficial.
- Advanced experience in IT services, specifically service / product developing within a large scale (preferably multi- national) technology services environment across a range of service offers/portfolios.
- Advanced experience in an operational context within an IT services organization, with a solid understanding of client needs.
- Advanced knowledge and understanding of IT industry environment and business needs.
- Advanced experience managing services / product development teams.
Workplace type:
Hybrid WorkingAbout NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune
Global 100. We are committed to accelerating client success and positively impacting society through
responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with
unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and
application services. Our consulting and industry solutions help organizations and society move
confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more
than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as
established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each
year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
Skills Required
- Bachelor’s degree or equivalent in Information Technology, Computer Science, Business, or a related field
- Advanced experience developing IT services or products in a large-scale technology services environment
- Experience developing global product offerings with cross-functional teams
- Advanced operational experience within an IT services organization
- Advanced knowledge of IT services, outsourcing, infrastructure markets, and IT industry business needs
- Advanced experience managing service or product development teams
- Advanced execution, leadership, negotiation, communication, consensus-building, and client-focus skills
- Scaled Agile and ITIL certifications
NTT DATA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NTT DATA and has not been reviewed or approved by NTT DATA.
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Fair & Transparent Compensation — Feedback suggests salary bands and grades are clearly defined, making ranges and promotion criteria easier to understand. Standardized HR processes provide visibility into levels across common delivery roles.
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Healthcare Strength — Feedback suggests the package includes comprehensive medical, dental, and vision options with HSA/FSA eligibility. Global materials emphasize comprehensive insurance and wellbeing as baseline offerings across regions.
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Wellbeing & Lifestyle Benefits — Flexible work options, including remote/hybrid arrangements, are highlighted as core benefits and can support work–life balance. Some delivery teams report more manageable hours than strategy consultancies, improving perceived value for time.
NTT DATA Insights
What We Do
NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity
