Staff Product Manager, New Verticals

Reposted 12 Days Ago
New York, NY, USA
Hybrid
215K-300K Annually
Senior level
Artificial Intelligence • Legal Tech • Professional Services • Software
The Role
The Product Manager will define, build, and scale AI solutions for strategic customers, driving deployments, collaborating with teams, and influencing new commercial models.
Summary Generated by Built In
Why Harvey

At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.

Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.

At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview

We are looking for an Product Manager, New Verticals to define, build, and scale AI agent–powered solutions for Harvey’s most strategic customers – enabling successful deployments and uncovering new solutions to unlock new opportunities for Harvey. This role sits at the intersection of deep customer discovery, sales, complex workflow mapping, AI/LLM capabilities, and hands-on delivery.

You will work closely with key accounts to understand their highest-value use cases end to end, translate those into agent-powered solutions (out-of-the-box or net-new), and partner with engineering, research, and leadership to bring them to life. You’ll be responsible to drive repeatability—turning bespoke deployments into scalable products, pricing models, and commercial frameworks for entire verticals.

What You'll Do
  • Partner directly with strategic accounts to uncover high-impact workflows and translate ambiguous requirements into clear, actionable product definitions for agent-powered solutions.

  • Lead discovery for your assigned accounts and verticals, developing a deep understanding of user intentions, data constraints, workflows, and success criteria.

  • Map workflows to the broader product, identifying where out-of-the-box agent capabilities fit and where custom development is needed.

  • Drive deployments end to end—working with forward deployed engineering and customer teams to implement, test, and refine agent solutions.

  • Define and track success metrics for the verticals you support, ensuring solutions deliver measurable productivity and quality outcomes.

  • Develop account-level and vertical-level roadmaps, translating customer needs into scalable products or reusable frameworks.

  • Collaborate cross-functionally with founders, executives, engineering, and legal research to align product direction and ensure technical feasibility.

  • Influence new commercial models, including pricing, packaging, and deployment strategies for agent-led solutions.

  • Champion repeatability, helping transform one-off solutions into product features, components, or templates that scale across the customer base.

What You Have
  • 8+ years of work experience

  • Background in professional services (legal, consulting, banking, or adjacent fields) with experience operating in complex, high-stakes workflows.

  • 3+ years of product management experience or closely related roles (e.g., solutions, forward deployed engineering, product consulting).

  • Experience working in B2B or enterprise environments, ideally with AI, automation, or workflow tooling.

  • Demonstrated ability to ship and iterate on enterprise-grade software or high-complexity solutions.

  • Executive presence and a customer obsession mindset

  • Strong strategic thinking paired with detail orientation—able to zoom out to vertical-level needs while handling precise workflow nuances.

  • Ability to communicate both qualitatively and quantitatively; strong command of structuring ambiguous problem spaces.

  • Comfort navigating extreme ambiguity, defining structure from zero, and driving clarity for cross-functional teams.

  • A scrappy, ownership mentality—willing to jump on flights, run QA, troubleshoot with engineering, or support customer teams when needed.

Bonus Points
  • Experience building or deploying AI agents, workflow automation tools, or retrieval-augmented systems.

  • Experience as a forward deployed engineer, solutions architect, or consultant with strong product instincts.

  • Prior role in a hyper-growth startup or high-performing enterprise product org.

Compensation Range

$215,000 - $300,000 USD

Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices [here].

#LI-CL1

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing [email protected]

Skills Required

  • 8+ years of work experience
  • 3+ years of product management experience
  • Background in professional services with experience in complex workflows
  • Experience in B2B or enterprise environments
  • Ability to communicate qualitatively and quantitatively

Harvey Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harvey and has not been reviewed or approved by Harvey.

  • Healthcare Strength Healthcare coverage is described as comprehensive, spanning medical, dental, vision, mental health support, and fertility benefits. This breadth indicates robust health protections within the total rewards package.
  • Parental & Family Support Paid parental leave is prominently offered with eligibility starting on day one. Family-building support complements leave policies to support different life stages.
  • Equity Value & Accessibility Equity is routinely positioned alongside competitive cash, with communications emphasizing pre-IPO upside. This signals meaningful access to ownership as part of compensation.

Harvey Insights

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The Company
HQ: San Francisco, California
373 Employees
Year Founded: 2022

What We Do

Harvey is a generative AI company backed by Sequoia and OpenAI's startup fund building the future of professional services.

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