The Role
Early-career Product Manager to design and ship lending products using LLMs and AI agents. Identify automation opportunities across underwriting, risk, operations, and collections; work with engineering and stakeholders to build prototypes to production; analyze data and edge cases; run experiments (A/B); write PRDs; track KPIs and adjust roadmaps.
Summary Generated by Built In
About Paytm
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help consumers and small businesses with payments, commerce, and credit. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
Role Overview
We are looking for an early-career Product Manager to join Paytm Lending. The role is about re-imagining how a lending business runs, from underwriting and risk to operations and customer journeys, using LLMs and AI agents. It is a hands-on role. You will dig into data, edge cases, and day-to-day operational problems to understand them from the ground up before designing solutions. We are looking for first-principles thinkers who enjoy building with LLMs and like going deep on real problems.
Key Responsibilities
- Identify workflows across lending (underwriting, risk, recon, operations, collections) where LLMs and agents can add value, and judge where they cannot.
- Build and ship product solutions from prototype to production, working closely with engineering.
- Dig into data, edge cases, and operational detail to understand problems at the root.
- Partner with stakeholders across risk, operations, engineering, and business to align priorities and drive delivery.
- Write clear product requirement documents and manage roadmaps and deliverables.
- Use data to define hypotheses, run experiments (A/B), and track impact; use SQL or Excel to access and validate data independently.
- Track key product and data metrics (OKRs and KPIs) and adjust strategy as needed.
Requirements
- Bachelor's degree in engineering, computer science and/or related field with MBA from top tier colleges.
- 2 to 4 years of professional experience in product management, product analytics, or a similar role, with a strong customer-first mindset.
- Genuine, hands-on experience building with LLMs. You have built something real and can explain how it works and what you learned from it.
- Hunger to learn, fresh first-principles thinking, and the ability to stay structured when problems are ambiguous.
- Strong communication and the ability to articulate ideas clearly and simply.
- Comfort with data (SQL, Excel, analytics) to validate your own hypotheses.
- Ability to work and deliver in a fast-paced environment.
- Good to have: exposure to lending, fintech, or MSME products.
Why Join Us
A collaborative, output-driven program that brings cohesiveness across businesses through technology. You will work on high-impact problems in digital lending and help shape how the business adopts AI in a practical, grounded way.
Compensation
If you are the right fit, we believe in creating wealth for you. With 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers and merchants, and we are committed to it. India's largest digital lending story is brewing here. It is your opportunity to be a part of the story.
Skills Required
- Bachelor's degree in engineering, computer science, or related field with MBA from top tier colleges
- 2 to 4 years of professional experience in product management, product analytics, or similar roles
- Hands-on experience building with LLMs and AI agents (built real systems and can explain design and learnings)
- Comfort with data analysis using SQL and Excel to validate hypotheses and track metrics
- Experience running experiments (A/B testing) and tracking impact using product metrics/OKRs/KPIs
- Strong written and verbal communication; ability to articulate ideas clearly
- Hunger to learn, first-principles thinking, and structured problem solving in ambiguity
- Exposure to lending, fintech, or MSME products
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The Company
What We Do
Paytm started the Digital Revolution in India. And we went on to become India’s leading Payments App. Today, more than 20 Million merchants & businesses are powered by Paytm to Accept Payments digitally. This is because more than 300 million Indians use Paytm to Pay at their stores. And that’s not all, Paytm App is used to Pay bills, do Recharges, Send money to friends & family, Book movies & travel tickets. With innovations to Financial services & products in pipeline, this is but one of the milestones achieved towards our mission – to bring 500 million unserved and underserved Indians to the mainstream economy.
