About us @Symphony
Secure. Connected. Intelligent.
Symphony is an AI-powered communication and technology company fueled by interconnected platforms: messaging, voice, directory and analytics.
Our end-to-end encrypted technologies enable over 1,400 institutions to accelerate AI impact, prioritize data security, navigate complex regulatory compliance and optimize business interactions.
Role Description:
Symphony is seeking a creative, driven, and experienced Product Management Lead to spearhead the future of trader voice on our Cloud9 platform. You will be at the center of our mission to replace legacy hardware turrets with innovative, cloud-based voice communication solutions for the world’s top financial institutions.
In this leadership role, you will own the product lifecycle, manage cross-functional initiatives, and drive the go-to-market (GTM) strategy for new products that are modernizing the trading floor.
Responsibilities:
- Strategy & Ownership: Define and execute the product vision for the Cloud9 platform, transitioning customers from hardware-centric legacy systems to cloud-native voice solutions.
- End-to-End Launch: Drive the full product development lifecycle, specifically focusing on launching new products to market and ensuring successful commercial adoption.
- Stakeholder Management: Act as the central hub for communication, interacting with all internal teams to effectively communicate product information and progress.
- Technical Translation: Expertly translate complex business needs and trader workflows into actionable technical requirements for engineering teams.
- Agile Leadership: Apply a strong background in Agile product methodology and project management to oversee backlogs, sprints, and iterative releases.
- Market Leadership: Conduct deep market research into the trader voice ecosystem to stay ahead of competitive moves and evolving compliance standards.
- Mentorship: Provide guidance and leadership to more junior members of the product team, fostering a culture of high performance and continuous learning.
- Metrics & Analysis: Monitor post-launch performance, reporting on adoption metrics and system performance to inform future iterations.
Required Qualifications:
- Experience: Senior Product Manager with a proven track record of scaling complex software and financial technology products
- Management: Previous experience in a management or lead capacity, with a proven track record of driving results through cross-functional teams.
- Trader Voice Expertise: Familiarity with the trader voice space, unified communications (UCC), or high-stakes voice communication environments.
- Technical Proficiency: Strong background with Agile product methodology and a "bridge-builder" mentality between business stakeholders and engineers.
- GTM Track Record: Demonstrated experience successfully launching new products to market from ideation through to scale.
- Communication: Exceptional verbal and written skills; ability to articulate complex concepts clearly to both C-suite executives and technical developers.
Technical & Domain Pluses:
- Voice Technologies: Direct experience with VOIP, telephony, or voice trading technologies.
- Protocols: Technical understanding of SIP and/or WebRTC.
- Markets: A solid understanding of financial markets, networking concepts, and financial compliance standards.
- Data: Hands-on experience with SQL, DOMO, or modern product analytics platforms.
Compensation:
- Salary range: $180,000 - 200,000 base
- Bonus Plan
Benefits and Perks:
- Regional specific competitive benefits
- Build your own Benefits (BYOB) perk
- Local events, team building, and development opportunities
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Symphony Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Symphony and has not been reviewed or approved by Symphony.
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Flexible Benefits — Feedback suggests a distinctive “Build Your Own Benefits (BYOB)” stipend/allowance is available alongside core regional benefits, enabling more individualized choices. Benefits are also framed as region-specific and competitive, implying structured options adapted to local norms.
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Healthcare Strength — Healthcare and benefits components are portrayed as a relative bright spot, with strong marks for the benefits package in the U.S. Core coverage such as health insurance is consistently indicated as part of the overall offering.
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Leave & Time Off Breadth — Time-off provisions are positioned as generous, including references to uncapped/unlimited PTO and observed holidays. This can translate into stronger perceived flexibility when usage norms align with team expectations.
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What We Do
Symphony is the most secure and compliant markets’ infrastructure and technology platform, where solutions are built or integrated to standardize, automate, innovate and liquefy financial services workflows. The Symphony platform is a vibrant community of over half a million financial professionals from 1300+ market participants underpinned by a trusted directory and omnichannel interactions across chat, voice, web, meetings and more. Symphony powers over 2,000 community-built applications and bots. Symphony was founded in October 2014 and is headquartered in New York City, with offices in London, Palo Alto, Hong Kong, Singapore, Tokyo, Stockholm, and Sophia-Antipolis.
