Product Management Engineer (Bilingual - Mandarin)

Posted Yesterday
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Sugar Land, TX, USA
In-Office
Senior level
Design
The Role
Manages data center and optical transceiver products and projects, including market and technical trend research, NPI, PLM and MES coordination, customer technical support, and product lifecycle activities. Partners with Sales and RMA teams to address technical issues, gather customer feedback, coordinate new projects, and develop business strategy proposals. Attends industry workshops and conferences. Requires strong optical transceiver testing expertise, customer-facing communication, bilingual English and Chinese skills, and 15% U.S. travel.
Summary Generated by Built In

Summary

We are seeking a Product Management Engineer. This role will be responsible for data center products and projects management works, collaborating with Sales and RMA teams to engage customers, provide technical support, and address product-related issues. Key responsibilities include gathering customer feedback to drive strategic initiatives, coordinating new projects, and ensuring seamless technical support. The ideal candidate will have strong technical expertise, customer-facing experience, and excellent communication skills to enhance AOI’s engagement in the data center and transceiver markets.

Job Duties

Product and project management – 50%

  • Research market/ technical trends and providing high-level SWOT/ QCD insights to provide business strategy proposals.

  • Support NPI, PLM, MES implementation, ensuring smooth product lifecycle management and manufacturing system coordination.

  • Provide backup and support to other projects and initiatives as needed

Data center FAE (Field Application Engineering) – 35%

  • Collaborating with Sales to approach customers and provide technical support.

  • Gather customers’ feedback for strategic use and coordinate new projects.

  • Working with Sales/ RMA teams to handle customer’s technical issues and RMA cases.

Attending related workshops & conferences – 15%

  • Attend data center/transceiver related workshops of IEEE & OIF for AOI.

  • Attend data center/transceiver related conferences OFC, GTC, and etc. for AOI

Job Requirements

  • Minimum of 5 years of experience in optical transceiver testing engineering.

  • Minimum of a Master's of Science degree in Electrical Engineering, Physics, Semiconductor Engineering, Mechanical Engineering or related field is required.

  • Must be bilingual in English and Chinese

  • This role will require 15% U.S travel

  • Superior organizational, planning and coordination skills.

  • Strong verbal & written communication skills.

  • A Project Management Professional certification is preferred.

Location

This position will be on-site based in Sugar Land, Texas.

WHY AOI?

In addition to competitive salary, AOI offers

  • Flexible and competitive health (medical, dental, vision) plans offer the employee with the right options to meet individual and family needs

  • Employer matching on 401(k) deferrals

  • Generous PTO policy with unused PTO payout at end of the year

  • Relocation package available within US

  • Immigration sponsorships (Must be currently authorized to work in the US)

We do not accept unsolicited proposals from third-party recruiters or agencies. Contacting hiring managers directly may result in disqualification of submissions.

Skills Required

  • At least 5 years of experience in optical transceiver testing engineering
  • Master of Science degree in Electrical Engineering, Physics, Semiconductor Engineering, Mechanical Engineering, or a related field
  • Bilingual proficiency in English and Chinese
  • Superior organizational, planning, and coordination skills
  • Strong verbal and written communication skills
  • Willingness to travel 15% within the United States
  • Project Management Professional certification
  • Current authorization to work in the United States
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The Company
HQ: Sugar Land, TX
242 Employees
Year Founded: 1997

What We Do

Applied Optoelectronics, Inc. | NASDAQ: AAOI AOI is a leading designer and manufacturer of fiber optic networking products. We primarily serve three growing end-markets: cable television broadband, fiber-to-the-home, and internet data centers. We are vertically integrated with a product portfolio from laser chips, components, sub-assemblies and modules, to complete turn-key equipment. All three of our end-markets are driven by bandwidth demand fueled by the growth of network connected devices, such as video traffic, cloud computing and online social networking. To address this increased demand, CATV and telecommunications service providers are investing to improve their networks in competition to deliver voice, video, and data services to their subscribers. Rising bandwidth consumption is also driving demand for higher speed server connections in the internet data center market. As a result of these trends, fiber optic networking technology has become fundamental in all three of our target markets to meet these needs. Our vertical integration, broad product lines, and in-house design capability uniquely position AOI to serve these markets and offer us the flexibility to address tomorrow's fiber optic applications. To learn more about our company and products, we invite you to visit our website. Website www.ao-inc.com Facebook tinyurl.com/ycxcsbwx Instagram tinyurl.com/rqsbpk5 Twitter tinyurl.com/rd6dtvn

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