Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job Description
Job description
We are looking for a product leader who is passionate about applying technology to solve complex customer problems and has expertise designing worldclass B2B SaaS experiences. As the Product Management Director for Ascend Studio you will lead product strategy & customer design to launch the Ascend Studio, an AI-first fraud and credit risk management experience. You will work in a matrixed organization where you need to navigate across multiple product portfolios. Experience leading large-scale global software launches will be an asset.
This is a hybrid London-based role reporting to the Product VP for Ascend Platform.
Primary Responsibilities
- Establish product vision for the Ascend Studio, aligning it with customer needs and our goals
- Lead the end-to-end Ascend Studio customer experience
- Develop a strategic vision for AI enabled workflow, strategy and insights across credit and identity and fraud use cases
- Coordinate with multiple partner product teams to guide agreement around a common backlog
- Collaborate with regional product leaders to ensure prioritization understanding across the global portfolio
- Lead client-centered research in partnership with UX and our regional product, marketing and sales teams to establish a customer driven insights that shape the global roadmap
- Use data and analytics to inform product strategies and measure success
- Manage the product roadmap and ensure successful releases
- Be a product advocate across the broader Experian organization
- Build a comprehensive market landscape perspective
- Provide leadership across the broader Identity and Fraud portfolio in both the roadmap planning and Go-To-Market process to lead client impact
Qualifications
- Strategic expertise – someone who can create a vision for their team and other partners
- Knowledge of the fraud and ID verification market – familiarity with important players, use cases, trends, and at least a basic understanding of digital data collection
- Knowledge of the Credit Risk Decisioning market – familiarity with important players, use cases, trends, and at least a basic understanding of digital data collection
- Experience delivering AI-driven products
- Client-centric mindset – desire to understand voice of the customer and see things from their perspective, then challenge the status quo to solve their problems
- Technical knowledge – you don't need an engineering background but can speak the language and work well with technical teams
- Experience communicating complex technical concepts to a variety of audiences in a simple manner and be comfortable presenting to senior leadership and clients
- Demonstrated track record in delivering excellent user experiences in B2B
- Financial Services experience
- Experience with Identity and Fraud Solutions
- Expertise in globalizing products
Additional Information
Benefits package includes:
- Flexible work environment, working hybrid or in the office if you prefer.
- Great compensation package and discretionary bonus plan
- Core benefits include pension, bupa healthcare, sharesave scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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Experian Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Experian and has not been reviewed or approved by Experian.
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Healthcare Strength — Medical and dental coverage is described as strong, with expanded mental health resources and telemedicine options. Coverage includes inclusive services such as gender transition and fertility support.
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Leave & Time Off Breadth — Time-off offerings are generous, including substantial PTO/vacation, paid holidays, and paid volunteer days with options to purchase additional leave. Parental leave is available for birth and non-birth parents alongside flexible working arrangements that support work-life balance.
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Retirement Support — Retirement programs include a 401(k) with company matching and contributory pension schemes in some regions. These elements complement base pay and bonuses to form a competitive total rewards package.
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What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
