The Role
Support the travel product roadmap by owning features end-to-end, collaborating with design/engineering/business, participating in technical/system design discussions, leveraging LLMs/RAG/recommendation and conversational agents for personalization, prioritizing rapid iterations, and using metrics and funnels to measure impact and optimize user experience on mobile platforms.
Summary Generated by Built In
About Us:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the team:
Paytm Travel is the travel and ticketing platform of Paytm, offering seamless booking services for flights, trains, buses, hotels, and other travel-related needs. The platform leverages technology to simplify travel planning and booking for millions of users across India, providing a convenient, secure, and user-friendly experience through the Paytm ecosystem.
Responsibilities:
1)Support the roadmap for a key consumer-facing product within the travel ecosystem, owning well-defined features and flows end to end.
2) Collaborate cross-functionally with design, engineering, and business teams to deliver features that resonate with users.
3) Participate in technical discussions, building an understanding of system design and architecture to make informed decisions.
4)Leverage AI technologies like LLMs (e.g. GPT, Claude), retrieval-augmented generation (RAG), recommendation systems, and conversational agents to enhance product intelligence and personalization.
5)Balance speed and quality, prioritizing rapid iterations over perfection to meet market demands.
6)Dive into product metrics and user funnels to identify opportunities and measure impact of shipped features.
Requirements:
1)2+ years of product management experience in consumer internet companies (preferred); strong candidates from analytics, engineering, or design backgrounds transitioning into product are encouraged to apply.
2)Mobile product experience (Android, iOS) is a must, with a keen eye for user experience.
3)Should be able to have brainstorming discussions with tech on flutter vs native app.
4)Exposure to or curiosity about AI agents or agentic AI frameworks (e.g. AutoGPT, LangChain, OpenAgents) is a significant plus.
5)Educational foundation in Computer Science or a related technical field (preferred); MBA from a top tier b-school is a plus.
6)Strong data analysis and insights skills — comfort with metrics, funnels, experiments, and decision-making driven by data.
7)Analytical mindset, with the ability to question business constructs and drive data-informed decisions.
8)Excellent communication skills, capable of articulating ideas and collaborating with diverse teams.
9)Eagerness to learn fast, take ownership, and grow into broader product responsibilities.
Why Join Us:
A collaborative output driven program that brings cohesiveness across businesses through technology. Improve the average revenue per use by increasing the cross-sell opportunities. A solid 360 feedback from your peer teams on your support of their goals. Respect, that is earned, not demanded from your peers and manager.
Compensation:
If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants — and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story!
Skills Required
- 2+ years of product management experience in consumer internet companies
- Mobile product experience (Android, iOS)
- Ability to discuss Flutter vs native app tradeoffs with engineering
- Exposure to or curiosity about AI agents or agentic AI frameworks (AutoGPT, LangChain, OpenAgents)
- Educational foundation in Computer Science or related technical field
- Strong data analysis skills; comfortable with metrics, funnels, and experiments
- Analytical mindset and ability to drive data-informed decisions
- Excellent communication skills for cross-functional collaboration
- Eagerness to learn fast, take ownership, and grow into broader product responsibilities
- MBA from a top tier b-school (nice-to-have)
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The Company
What We Do
Paytm started the Digital Revolution in India. And we went on to become India’s leading Payments App. Today, more than 20 Million merchants & businesses are powered by Paytm to Accept Payments digitally. This is because more than 300 million Indians use Paytm to Pay at their stores. And that’s not all, Paytm App is used to Pay bills, do Recharges, Send money to friends & family, Book movies & travel tickets. With innovations to Financial services & products in pipeline, this is but one of the milestones achieved towards our mission – to bring 500 million unserved and underserved Indians to the mainstream economy.
