JOB DESCRIPTION
The Product Management Analyst supports the delivery of healthcare technology products by translating well-defined needs into clear documentation, analysis, and insights. This role partners with Product Managers, Engineering, Analytics, and Operations to ensure requirements are understood, metrics are tracked, and delivery activities are executed accurately and compliantly.
The Product Analyst focuses on execution and support—contributing to discovery and delivery while escalating complex decisions and operating with limited autonomy in alignment with established product direction.
What You’ll Be Doing: Core Responsibilities
- Serve as a steward or your respective product and/or user journey, while optimizing for scalability and reusability across the enterprise
- Analyze business, operational, and user requirements to support defined product initiatives and enhancements.
- Document functional requirements, user stories, and acceptance criteria under the guidance of Product Managers.
- Support product discovery by gathering data, synthesizing findings, and preparing summaries for working sessions.
- Assist with backlog refinement by validating scope clarity, dependencies, and readiness for development.
- Build and maintain basic dashboards and reports to track delivery progress and product performance metrics.
- Support User Acceptance Testing (UAT) by preparing test cases, coordinating execution, and documenting outcomes.
- Validate data outputs and reports for accuracy, consistency, and alignment with documented requirements.
- Using data and insights to inform product enhancements and strategy alignment
- Coordinating with design and research teams to perform product discovery and validating hypothesis
- Coordinate with engineering, QA, analytics, and operations teams to clarify questions and track issues to resolution.
- Prepare status updates, meeting materials, and documentation for stakeholder reviews.
- Identify risks, data quality concerns, and requirement gaps, and escalate appropriately to senior team members.
Qualifications
- Bachelor’s degree in Business, Analytics, Engineering, or a related field.
- 2–4 years of experience in a product analyst, business analyst role.
- Experience supporting product delivery through requirements documentation, analysis, and testing activities.
- Familiarity with Agile or iterative delivery environments and cross functional‑ collaboration.
- Working knowledge of data privacy and governance expectations when handling sensitive healthcare or operational data.
Preferred Qualifications
- Experience in healthcare, insurance, pharmacy benefits, or another highly regulated industry.
- Exposure to third party or vendor integrations into a platform as part of a members journey, for example care and clinical coordination
- Exposure to healthcare data concepts such as claims, eligibility, clinical, or operational datasets.
- Familiarity with basic experimentation concepts (e.g., A/B testing support or metric validation).
- Experience using analytics or BI tools to support reporting and product insights.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Skills Required
- Bachelor's degree in Business, Analytics, Engineering, or a related field
- 2-4 years of experience in a product analyst, business analyst role
- Experience supporting product delivery through requirements documentation, analysis, and testing activities
- Familiarity with Agile or iterative delivery environments and cross functional collaboration
- Working knowledge of data privacy and governance expectations when handling sensitive healthcare or operational data
Cigna Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cigna and has not been reviewed or approved by Cigna.
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Strong & Reliable Incentives — Strong bonus outcomes are frequently highlighted, with annual bonuses described as really good alongside above-average salary levels. Stock or long-term incentive elements are also noted as part of the overall package in some roles.
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Leave & Time Off Breadth — Time-off benefits are portrayed as a meaningful part of total rewards, including generous PTO and flexibility that can enhance the perceived value of compensation. Flexible work-from-home arrangements are repeatedly linked with satisfaction about the overall package.
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Healthcare Strength — Health coverage is described as broad in design, with preventive care often covered at no charge in-network and options like virtual care and wellness incentives. A large provider network and strong digital tools are positioned as practical advantages when using benefits.
Cigna Insights
What We Do
At Cigna, we're more than a health insurance company. We are your partner in total health and wellness. And we’re here for you 24/7 – caring for your body and mind. As a global health service company, Cigna's mission is to improve the health, well-being, and peace of mind of those we serve by making health care simple, affordable, and predictable. Our values are the core of our culture. Our values guide how all 74,000 of us around the world work together, serve our customers, patients, clients, communities, and deliver on our mission.
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