The Role
Lead product strategy and delivery for the Underwriting value stream. Define roadmaps, run discovery, prioritise initiatives, and work with underwriting, engineering and design to launch and optimise products that improve underwriting efficiency, decision-making and service. Measure impact with metrics and stakeholder feedback and promote strong product management practices across teams.
Summary Generated by Built In
At CFC, technology plays a critical role in enabling our underwriting teams to deliver specialist insurance solutions at scale. We invest in products that simplify complex workflows, improve decision-making and create better experiences for brokers, clients and colleagues.
We're seeking a Product Lead to join our Technology team and lead product strategy and delivery within our Underwriting value stream. Working closely with underwriting leadership, engineers and designers, you'll identify opportunities to create business value, shape product direction and deliver solutions that drive meaningful outcomes across the business.
This is an opportunity to lead products that sit at the heart of CFC's underwriting operation, combining deep domain expertise with modern product management practices.
About the role
- Define and own the product roadmap for your area of the Underwriting value stream, aligning priorities with business objectives and technology strategy.
- Partner closely with underwriting stakeholders to understand challenges, identify opportunities and translate business needs into clear product direction.
- Lead product discovery activities, using user insights, data and market knowledge to shape product initiatives.
- Prioritise opportunities based on customer value, business impact and strategic fit.
- Collaborate with engineering, design and delivery teams to take products from concept through to launch and adoption.
- Build strong relationships with senior stakeholders, balancing user needs, business priorities and technical considerations.
- Drive solutions that improve underwriting efficiency, decision-making and service delivery.
- Use performance metrics, customer feedback and operational insight to measure impact and continuously refine product direction.
- Promote strong product management practices and ways of working across teams.
About you
You'll be an experienced product professional with a track record of delivering successful products in complex business environments. You are commercially minded, highly collaborative and comfortable operating at both strategic and execution levels
You'll ideally bring:
- Experience in a senior Product Manager, Product Lead or similar role within insurance, InsurTech or a technology-led business.
- A strong track record of delivering measurable business outcomes through product innovation and transformation.
- Experience partnering with senior stakeholders, ideally within underwriting or a similarly complex operational environment.
- Deep knowledge of product management practices, including discovery, prioritisation, roadmap management and product delivery.
- Strong understanding of underwriting processes and workflows.
- Experience working closely with engineering and design teams to deliver workflow, platform or operational products.
- The ability to use data, user insights and market trends to inform product decisions.
- Excellent communication and stakeholder management skills, with the ability to influence at all levels.
- Strong commercial judgement and a focus on delivering tangible business value.
- The ability to navigate ambiguity, balance competing priorities and drive alignment across teams.
At CFC, you'll join a collaborative, low-ego environment where product, technology and underwriting teams work together to solve complex challenges, drive innovation and deliver exceptional outcomes for our clients and partners.
Core Values
Love what you do:
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
About
CFC is a specialist insurance provider, pioneering emerging risk and market leader in cyber. Our global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protect customers from today's most critical business risk.Headquartered in London with offices in New York, Melbourne, Sydney, Austin, Madrid, Brussels and Brisbane, CFC has over 1100 staff and is trusted by more than 100,000 businesses across 90 countries.At CFC, insurance isn't just about underwriting. From data science to software development, and digital marketing design, we've got something for everyone. We're passionate about pushing boundaries, thinking differently and building the insurance company of the future.CFC is committed to the principles of equal opportunities and creating an environment in which all individuals are always treated with dignity and respect. We encourage a diverse corporate culture of openness and appreciation to create an environment in which your talent can be developed in the best possible way. Should you require any reasonable adjustments at any stage of the recruitment process please let us know.
Skills Required
- Experience in a senior Product Manager, Product Lead or similar role within insurance, InsurTech or a technology-led business.
- Track record of delivering measurable business outcomes through product innovation and transformation.
- Experience partnering with senior stakeholders, ideally within underwriting or similarly complex operational environments.
- Deep knowledge of product management practices: discovery, prioritisation, roadmap management and product delivery.
- Strong understanding of underwriting processes and workflows.
- Experience working closely with engineering and design teams to deliver workflow, platform or operational products.
- Ability to use data, user insights and market trends to inform product decisions.
- Excellent communication and stakeholder management skills with ability to influence at all levels.
- Strong commercial judgement and focus on delivering tangible business value.
- Ability to navigate ambiguity, balance competing priorities and drive alignment across teams.
CFC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CFC and has not been reviewed or approved by CFC.
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Strong & Reliable Incentives — Variable pay is positioned as a core part of total compensation, with a group‑wide annual bonus highlighted as a consistent feature. Expanding employee share ownership is described as enhancing overall rewards alongside bonuses.
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Healthcare Strength — Private medical insurance is provided, complemented by dental and optical cashback and a 24/7 employee assistance programme. These elements indicate comprehensive health coverage beyond standard medical plans.
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Leave & Time Off Breadth — Time away provisions include 25 days of holiday and paid volunteer time, signaling a broad approach to time off. Additional practices such as company social events support overall work–life rhythm, though they are not leave per se.
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The Company
What We Do
CFC is a specialist insurance provider, pioneer in emerging risk and market leader in cyber. Their global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protect customers from today’s most critical business risks.
