Product Lead, Experience Platform

Reposted 4 Days Ago
Hiring Remotely in United States
Remote
222K-261K Annually
Senior level
Blockchain • Fintech • Internet of Things • Cryptocurrency • Web3
Paxos is building the open financial system.
The Role
As Product Lead, you will design and enhance customer experiences, lead developer tool creation, and drive user adoption in B2B settings.
Summary Generated by Built In

About Paxos 

Today’s financial infrastructure is archaic, expensive, inefficient and risky — supporting a system that leaves out more people than it lets in. So we’re rebuilding it.

We’re on a mission to open the world’s financial system to everyone by enabling the instant movement of any asset, any time, in a trustworthy way. For over a decade, we’ve built blockchain infrastructure that tokenizes, custodies, trades and settles assets for the world’s leading financial institutions, like Mastercard, Visa, Robinhood, and PayPal. 

About the role

As Product Lead, Experience Platform, you’ll own the end-to-end experience for our enterprise customers and their users. You’ll transform complex blockchain operations into seamless, intuitive journeys—whether through beautiful dashboards, frictionless integrations, or powerful developer tools. You’ll be a key driver of customer adoption, engagement, and long-term success.

What you’ll do 

  • Design the Future: Define and deliver the vision for customer-facing experiences across all touchpoints—onboarding, dashboards, integrations, and more.
  • Champion the User: Make stablecoin and tokenized asset operations simple and delightful, driving adoption and retention through outstanding UX.
  • Build for Developers: Lead the creation of best-in-class developer tools, SDKs, and documentation that make it easy for enterprises to integrate with Paxos.
  • Scale B2B Experiences: Evolve our self-service dashboards and B2B UI for customers who want flexibility without code.
  • Partner for Success: Work closely with commercial, support, and customer success teams to gather insights and turn them into product improvements.
  • Optimize Journeys: Continuously improve customer flows for payments, conversions, and asset management—across all enterprise segments.

About you 

  • Product Management experience, with a track record of shipping B2B SaaS or fintech experiences
  • Deep experience collaborating with UX/UI designers and engineering
  • Passion for user-centric design and data-driven product improvement
  • Proven ability to drive adoption, engagement, and retention metrics in enterprise environments
  • Excellent stakeholder management and communication skills

Bonus Points For

  • Experience building developer platforms, APIs, or financial services products
  • Background in payments, enterprise fintech, or customer onboarding/KYC
  • Familiarity working with enterprise clients and understanding complex workflows

Important Notice for Paxos Applicants

We’ve become aware of fraudulent accounts posting as Paxos recruiters on LinkedIn and other platforms. These scammers attempt to deceive applicants into paying for job opportunities or providing personal financial information. 

To verify a legitimate Paxos recruiter: 

  • We only use @paxos.com email addresses
  • We never ask for payment or financial details to apply, interview, or work here
  • For technical roles, we do not perform a coding interview without prior screening by our engineering team 

Thanks for your interest in Paxos! 

Pay and benefits

Paxos offers a competitive total compensation and benefits package, including equity and bonuses based on both your individual performance and company performance. Eligibility for bonuses is dependent on job level, and actual salary within the range depends on your skills, experience, and qualifications.

Expected range for the base salary component for candidates located within the United States is:
$221,691$260,813 USD

Top Skills

APIs
B2B Saas
Blockchain
Developer Tools
Fintech
Sdks
Ux/Ui
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The Company
HQ: New York, NY
350 Employees
Year Founded: 2012

What We Do

Today’s financial infrastructure is archaic, expensive, inefficient and risky - supporting a system that leaves out more people than it lets in.

So we’re rebuilding it.

Why Work With Us

As a company, we want to have a positive impact on the world and each other. We obsess over the right answers to the right questions. We are relentlessly self-improving. We communicate directly and honestly with each other. And we drive results, even outside our roles.

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