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Attentive is the AI marketing platform for leading brands.
The Role
Lead the evolution of Attentive's Data Platform, focusing on enhancing user experience and operationalizing data transparency through strategic collaboration with various teams.
Summary Generated by Built In
Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.
With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!
About the Role
Attentive’s Data Platform powers the collection, transformation, and activation of the data that fuels personalized messaging. As the PM for Data Platform Experience, you’ll own the evolution of our Enhanced Attentive Tag (EAT) — the foundation of how data enters and flows through our ecosystem. This role sits at the intersection of product design and platform architecture: you’ll translate complex data infrastructure into intuitive, self-service experiences that marketers and internal teams can confidently rely on. Acting as the tip of the spear for company-wide initiatives like alerting, observability, and data transparency, you’ll work closely with Engineering, Design, Support, and Customer Success to make technically sophisticated systems simple, trustworthy, and resilient — turning our data platform into a differentiated product experience.
What You'll Accomplish
- Lead the evolution of the Enhanced Attentive Tag (EAT) into a fully self-service product experience — empowering customers and internal teams to configure, monitor, and troubleshoot their tagging setup with ease
- Define the company-wide alerting and observability strategy, setting the foundation for how Attentive detects, communicates, and resolves data issues across tagging, catalog, and downstream systems
- Deliver a reimagined UI experience that gives marketers transparent visibility into how their data flows through Attentive’s platform transforming invisible infrastructure into intuitive, actionable insights
- Partner with Engineering and Design leadership to build scalable internal tooling that reduces Support Engineering load and accelerates root-cause diagnosis for data issues
- Collaborate with Customer Success, GTM, and Support teams to operationalize data transparency, ensuring customers have confidence in the accuracy and reliability of the data powering their campaigns
Your Expertise
- 5–7 years of experience in product management, ideally working on platform, data infrastructure, or observability products at a SaaS company
- Comfortable engaging deeply with technical concepts from onsite data collection to event instrumentation and data pipelines to alerting and monitoring systems and can translate them into clear, user-facing solutions
- Design-minded and care deeply about product usability looking for ways to simplify, visualize, and clarify how systems work
- Strategic communicator who can drive alignment across Engineering, Design, and GTM teams, balancing user experience goals with platform reliability and scalability
- Data-driven and measure success through adoption, reliability, and user trust, not just feature delivery
- Thrive in ambiguous, cross-functional environments, where success requires connecting technical depth with customer empathy
- Bonus: You have experience with marketing or analytics platforms, or have previously worked on data observability, tagging, or event tracking systems
You'll get competitive perks and benefits from health care to home office equipment, to help you bring your best self to work!
For US based applicants:
-The standard base salary range for this position is $190,000-225,000 annually
-This position is eligible for equity in the form of RSUs
#LI-AB2
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
Top Skills
AI
Data Infrastructure
Observability
SaaS
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The Company
What We Do
Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.
To learn more about Attentive or to request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
Why Work With Us
At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.
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