Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job DescriptionPrincipal/Product Lead - Account Management
Your Mission
We’re looking for a Product Lead to join our growing Wise Account squad in London and help elevate the global Wise Account experience. Your will lead the ‘Account Management’ stream, with a mission to empower customers with unsurpassed convenience and control in how they manage and organise their money. Whether it’s helping customers organise their money exactly how they wish, bringing together all their global accounts into one place, or automating repetitive tasks, this role plays a critical role in elevating the overall Wise Account experience and helping Wise offer the world’s best global account.
Here’s How You’ll Be Contributing to Wise
Shape the product vision, strategy, and roadmap for your product area, using a combination of data, customer research, broader market insights, and strong value-driven principles.
Deliver on the strategy and KPIs by prioritising the most impactful projects on a quarterly basis, and working closely with Engineers, Designers, Analysts, Researchers, Compliance, and beyond.
Communicate and collaborate effectively with other product teams and departments to deliver the best possible experience for the customer, including influencing areas not in your direct control.
Go beyond the traditional boundaries of a product role to help deliver faster, whether it’s owning your product’s compliance risk, helping unblock technical issues, or analysing data yourself where necessary.
Report to the Account squad product lead, whose role is to help you find your own path to having a massive impact on the Wise mission.
This Role Will Give You the Opportunity To
Directly impact millions of customers worldwide, shaping how they experience and interact with their Wise Account.
Own and execute your vision, with the autonomy to make key product decisions and see them through.
Work in a fast-paced, mission-driven environment, where your work will have a direct and measurable impact on customers globally.
Collaborate with a world-class team of engineers, designers, researchers, and analysts to bring ideas to life.
Qualifications
You have 5+ years of experience building customer-facing digital products, preferably in user experience (UX) and customer journey optimisation, ideally in fintech, banking, or technology-driven organisations.
You are customer-obsessed and data-driven, deeply understanding customer needs, pain points, and behaviours, and with strong analytical skills.
You are a clear communicator who can adapt to your audience and deliver key messages as efficiently as possible.
You have good technical understanding that can help unblock decisions from engineering leadership.
You’re hands on, don’t stick to a “by the book” product role definition, and you’d do everything needed to make the team and the product successful.
Experience in fintech or finance is not a requirement, as you are a fast learner and have proven so in every domain you have worked in.
Our Offer
Base salary: 130-155K (based on experience & interview outcomes)
Restricted Stock Units (RSUs) & a variety of other benefits: Wise Benefits
For everyone, everywhere.
We're building money without borders — without judgment or prejudice, too. We believe diverse, equitable, and inclusive teams are the strongest. We celebrate our differences and empower every Wiser to contribute to our mission.
If you want to find out more about what it's like to work at Wise, visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Additional InformationFor everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Top Skills
What the Team is Saying
What We Do
Wise is a global technology company, building the best way to move and manage the world's money.
With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies.
In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.
Why Work With Us
We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.
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Wise Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.
