Company Summary:
Zoro is an eCommerce company that’s on a mission to help business owners get everything they need to run their businesses and thrive–from office supplies to power tools. But we’re way more than a website. We’re a team of great people with an award-winning culture. Check us out and see for yourself!
Product Information Analyst
Join Zoro’s rapidly growing Enrichment team that is responsible for gathering and enriching vital product information to help our customers quickly & confidently validate the product they need from our assortment of 14+ million products and growing.
What You Will Do
- Manage and analyze product information to ensure accuracy, consistency and completeness across all platforms and systems
- Work closely with cross-functional teams to provide actionable insights, maintain data integrity and optimize operational processes
- Perform quantitative analysis using SQL or Python – find the relevant data, transform it into a useful format, and structure the results in easily accessible ways
- Analyze product data to identify trends, gaps, and opportunities for improvement in product content and processes
- Develop reports and dashboards to track product data quality, completeness, and performance across platforms
- Ensure the accuracy and integrity of all product information through regular quality checks and validation processes
- Coordinate product data needs and changes with internal stakeholders to ensure alignment and efficient operations
- Assist in the resolution of product data issues and reporting discrepancies, working closely with relevant teams to ensure timely resolution
Required Skills & Qualifications
- Bachelor's Degree required; Preferred Graduate degree in Computer Science, Information Management, Analytics, Finance or Business
- 3+ years of experience in data analysis, product information management, or a similar role.
- SQL proficiency required; Python experience preferred
- Ability to generate clear, actionable, valuable outcomes from an ambiguous starting point
- Strong business acumen; ability to understand how various parts of the business interact, and can identify and approach problems from a customer perspective
- Excellent analytical and problem-solving skills; ability to dissect and determine root causes of problems and implement solutions
Preferred Skills & Qualifications
- Experience formally presenting results, recommendations, and perspective to peers and leaders
- Can structure presentations into a coherent narrative that creates understanding among stakeholders and leaders
- Familiarity with JIRA, and agile methodologies such as scrum and kanban
Zoro Values and Inclusive Culture:
Zoro is dedicated to fostering an environment where people of all backgrounds and beliefs are represented and valued. We aim to empower all of our employees to learn about, raise awareness of, and promote diversity and inclusion through all of our workplace interactions. Zoro is a place where everyone can learn, grow, and thrive.
We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Top Skills
What the Team is Saying
What We Do
Our e-commerce website has everything businesses and consumers need to make their business go, at prices that make sense. We have over 10 million products on our website (and counting) to help your business run that are shipped fast and often free. Throw in our award-winning workplace culture and you’ll find Zoro an amazing place to work and grow!
Why Work With Us
We've worked hard to foster a unique company culture built on transparency, collaboration, and innovation. We've also won a number of awards for our company culture along the way. Of course, it's not the awards that matter—it's the people. We pride ourselves on building a culture that allows our team members to bring their authentic selves to work!
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Zoro Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our headquarters are conveniently located in Downtown Chicago, above the Ogilvie Transportation Center. Zoro employees can choose to work on-site, remotely or hybrid to experience the best of both worlds!
