The Role
Own the WMS product roadmap from warehouse-operations discovery through feature definition, engineering execution, and launches. Lead complex domains including inventory, fulfillment, returns, and logistics; review technical architecture; manage sprint health and dependencies; define product metrics; drive adoption; and mentor junior PGMs. Use AI tools for prototyping, specifications, analysis, and team enablement while communicating effectively with executives and global enterprise stakeholders.
Summary Generated by Built In
Fynd is a frontier technology company. We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of India’s largest retail technology platforms. But retail was the entry point, not the boundary.
Today, Fynd builds intelligent software that runs business operations. Not tools that help people work faster, but systems that absorb entire functions: manufacturing, marketing, logistics, commerce, quality control. We sit inside our customers’ businesses, harvest deep domain context, and build AI systems that operate autonomously. We are expanding from retail into manufacturing, generative media, physical AI, and healthcare.
About the Role
As a PGM-2/3 on the WMS team, you will be the connective tissue between business strategy, product vision, and engineering execution. You will own the WMS product roadmap end-to-end from identifying whitespace opportunities in warehouse operations to defining features, leading cross-functional squads, and ensuring successful, high-quality launches. You will work closely with senior engineering and platform architects, represent the WMS product in leadership reviews, and mentor junior PGMs within the team.
What will you do at Fynd?
- Define and own the WMS product roadmap, translating warehouse operations strategy, merchant SLAs, and platform scalability needs into a prioritised, milestone-driven plan
- Lead discovery for complex WMS domains: inbound logistics, inventory management, pick-pack-ship workflows, returns processing, and multi-node fulfilment orchestration
- Partner with Platform Architects to drive system design reviews, evaluate trade-offs in microservices architecture, and sign off on technical approaches that meet product goals
- Own sprint health and delivery quality across multiple engineering pods simultaneously, managing dependencies, unblocking escalations, and driving accountability end-to-end
- Establish and track product growth metrics for WMS: fulfilment rate, SLA adherence, inventory accuracy, warehouse throughput, and merchant NPS
- Drive adoption and rollout strategies for new WMS capabilities with merchant onboarding, ops, and support teams
- Mentor and up skill junior PGMs, conducting document reviews, setting execution standards, and building a high-performance team culture
- Experience working with or managing products for both domestic Indian markets and global enterprise clients; understanding nuances in compliance, SLA expectations, localisation, and communication styles
AI-Augmented Way of Working
- Use AI tools (Cursor, GitHub Copilot, GPT-4 or equivalent) to prototype WMS workflows, generate PRD drafts, build internal tooling, and accelerate technical spec reviews
- Champion AI adoption within the squad: define prompting standards and build reusable AI templates for PRDs, RCAs, and sprint retros
- Leverage AI-assisted data analysis to surface warehouse performance insights, identify bottlenecks, and propose data-backed improvements
Some Specific Requirements
- Proven track record of owning complex product areas end-to-end from 0→1 launches to scaling existing systems to high transaction volumes
- Strong grasp of warehouse operations: slotting, wave planning, barcode/RFID-based tracking, carrier integrations, and last-mile handoffs
- Hands-on experience with API design reviews, data modelling, event-driven architectures, and database schema trade-offs
- Ability to write crisp, unambiguous product specifications — functional flows, edge case matrices, and acceptance criteria that engineering and SDET teams can act on without clarification
- Comfort navigating ambiguity in large, multi-stakeholder environments — ability to build alignment and drive decisions without direct authority
- Data fluency: comfortable writing SQL queries, reading dashboards, and building business cases grounded in warehouse KPIs and operational data
- Strong executive communication — ability to tailor technical narratives for business audiences and present confidently to senior leadership
Good to Have
- Exposure to OMS / TMS.
- Experience with multi-tenant SaaS platforms.
- Prior work with large enterprise logistics networks.
- Familiarity with fulfilment automation (conveyor systems, WCS integration).
- JIRA / Confluence power user with strong sprint hygiene practices.
What do we offer?
Growth
At Fynd, growth is limitless. We nurture a culture that encourages innovation, embraces challenges, and supports continuous learning. As we expand into new product lines and global markets, we’re seeking talented individuals eager to grow with us.
We believe in empowering our people to take ownership, lead with confidence, and shape their careers.
- Flex University: Access in-house learning sessions and workshops designed to enhance your professional and personal growth.
- Learning Wallet: Enrol in external courses or certifications to upskill—we’ll reimburse the costs to support your development.
Culture
We believe in building strong teams and lasting connections.
- Regular community engagement and team-building activities
- Biannual events to celebrate achievements, foster collaboration, and strengthen our workplace culture
Wellness
Your well-being is our priority. Comprehensive Mediclaim policy for you, your spouse, children, and parents
Work Environment
We thrive on collaboration and creativity. Our teams work from the office five days a week to encourage open communication, teamwork, and innovation.
Join us to be part of a dynamic environment where your ideas make an impact!
Skills Required
- Proven experience owning complex product areas end-to-end, from 0-to-1 launches through scaling high-volume systems
- Strong understanding of warehouse operations, including slotting, wave planning, barcode or RFID tracking, carrier integrations, and last-mile handoffs
- Hands-on experience with API design reviews, data modeling, event-driven architectures, and database schema trade-offs
- Ability to write clear product specifications, functional flows, edge-case matrices, and acceptance criteria
- Ability to navigate ambiguity, build alignment, and drive decisions without direct authority
- Data fluency, including writing SQL queries, reading dashboards, and developing warehouse KPI-based business cases
- Strong executive communication and ability to present technical narratives to senior leadership
- Experience working with or managing products for domestic Indian markets and global enterprise clients
- Exposure to OMS or TMS
- Experience with multi-tenant SaaS platforms
- Experience with large enterprise logistics networks
- Familiarity with fulfillment automation, conveyor systems, or WCS integration
- JIRA and Confluence expertise with strong sprint hygiene practices
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The Company
What We Do
Fynd is India's largest omnichannel ecosystem and multi-platform tech company. Headquartered in Mumbai and founded by Farooq Adam, Harsh Shah, and Sreeraman MG in 2012. We have modernized retail strategies for more than 1000 brands & created a rich suite of tech products. Rooted in technology & innovation, we have products in applied machine learning, big data, gaming+crypto, image editing, and learning space. Our constant innovation and expertise in technology has been noticed worldwide. Fynd made it to Fast Company's list of Top 10 most innovative Asia-Pacific companies of 2022. We are a fast growing team of 1000+ fun, skilled and ambitious people. We explore the unexplored, innovate unafraid, and have the time of our life while we do. Be a part of the new. Join us. For more information about our products, visit us at www.omnifynd.com
