Description
HOURS: Eight hour shift M-F within 6:00 am to 6:00 pm MST operating hours. Will require travel and may include weekend travel.
JOB PURPOSE:
Become an expert in all Synergy functionality, conduct product demonstrations, maintain an up to date demonstration database, and support the Sales and Marketing staff whenever necessary.
JOB SUMMARY:
This position will support the Chief Product Expert in conducting product demonstrations for existing and potential customers. Successful candidate will be expected to become an expert in all areas of Synergy. The Product Expert will continually update the demonstration database to include relevant and engaging scenarios to showcase Synergy functionality.
JOB DUTIES:
Conduct product demonstrations for all areas of Synergy (SIS, IA, OLR, SE) both remotely and onsite
Become an expert in all areas of Synergy
Maintain demonstration database with relevant and engaging scenarios to effectively present product functionality, providing documentation of scenarios to other Product Experts
Build and maintain simple to use sandbox databases/environments to allow potential customers to explore Synergy products prior to purchase. Create documentation materials to support users.
Keep up to date on all product enhancements and updates, seeking out information from SME’s and Product Units.
Assist the Sales Department with the completion of RFP’s
Provide product knowledge to the Marketing Department to assist in the creation of marketing materials
Travel extensively for sales and marketing opportunities
Any and all other duties as directed by supervisor
JOB REQUIREMENTS-KNOWLEDGE/SKILLS/ABILITIES:
*Knowledge:
K-12 education knowledge required
Knowledge of Synergy student information systems a plus
*Skills:
Excellent verbal communication required
Attention to detail required
Self-starter that requires minimal supervision
*Abilities:
Ability to effectively communicate technical concepts to non-technical persons
Ability to travel extensively
EDUCATION AND/OR EXPERIENCE:
B. A. or two years related experience and/or training; or equivalent combination of education and experience
CERTIFICATES, LICENSES, REGISTRATIONS:
None
BENEFITS:
In addition to paying competitive salaries, we offer a comprehensive, customizable benefits package, including (but not limited to):
Medical Insurance w/Prescription Drug Coverage
Dental Insurance Vision Insurance
Generous Paid Time Off & Holidays
Long Term Disability Insurance Life & Accidental Death & Dismemberment
Paid Maternity & Paternity Leave
Bereavement Leave
Professional Development Opportunities
Onsite Flu Shots for Staff & Immediate Family
Stocked Kitchen w/Healthy Snacks & Drinks
TRP Carpool Program
Employee Assistance Program
Opportunities for Community Involvement
Employer and Employee Contributed Health FSA
Employee Contributed Dependent Care FSA
401K Plan w/Company Matching & Immediate Vesting
Short Term Disability Insurance
Health & Wellness Program
Company Sponsored Fitness Challenge
Pet Insurance
Free Parking
TYPICAL PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies, occasionally lifting files, objects or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, telephone, copier and other office equipment as necessary. Hearing must be in the normal range for telephone and video conferencing contacts. Visual acuity necessary to work extended hours on computer screens. Ability to work in an environment with moderate noise and which can be fast paced and project intensive. Extensive travel and extended overnight trips in the performance of duties will be required.
Edupoint Educational Systems is an Equal Employment Opportunity Employer. Edupoint provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Skills Required
- Bachelor’s degree or two years of related experience and/or training, or an equivalent combination of education and experience
- K-12 education knowledge
- Excellent verbal communication skills
- Attention to detail
- Ability to work independently with minimal supervision
- Ability to communicate technical concepts effectively to nontechnical audiences
- Ability to travel extensively, including overnight and possible weekend travel
- Knowledge of Synergy student information systems
What We Do
Edupoint Educational Systems, LLC specializes in developing and delivering world-class enterprise software solutions for K-12 student data management. Through its flagship Synergy Education Platform, the company provides fully integrated tools for student information (SIS), learning management (LMS), and special education management, aimed at optimizing district performance and enhancing personalized learning for millions of students across the United States.
