ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and sustainable performance while keeping a strong focus on customer centricity. This Organization is striving for excellence, adopting the Best in Class models to deliver value through simplification and standardization of processes, while adhering to Internal controls and compliance requirements.
The responsibilities for this role include analyzing business requirements, preparing functional specifications, and ensuring the final product meets business needs. This position also involves coordinating closely with key stakeholders across business, technical, and development teams.How will you CONTRIBUTE and GROW?
Conducting requirement gathering: Meeting with stakeholders (managers, business users, BPO) to uncover what they actually need a system or process to do.
Defining the Scope: Clearly outlining what is included in a project and Demands,
Perform an impact analysis: identify the modules impacted by the new demand/project
Collaborate with UX experts : prepare wireframes/mock up screens
Process Mapping: Analyzing current business processes ("As-Is") and designing improved workflows ("To-Be").
Gap Analysis: Identifying the missing pieces between the current state of a business process and the desired future state.
Creating Key Documents: Writing detailed Functional Requirement Documents (FRDs).
Writing User Stories: In Agile environments, translating requirements into user stories and acceptance criteria for developers
Maintaining Records: Ensuring all project demands, changes, and decisions are thoroughly documented and organized.
Acting as a Translator: Converting business jargon into technical requirements for developers, and explaining technical limitations or timelines to business leaders in plain English.
Managing Expectations: Keeping stakeholders updated on project progress, risks, and roadblocks.
User Acceptance Testing (UAT): Coordinating and overseeing UAT to ensure the final product actually solves the business problem it was designed to fix.
Training & Support: Creating user manuals and training staff on how to use the new system, software, or process.
Bachelor or Master’s degree in engineering/ supply chain/CRM/e-commerce,
At least 8 years of IT work experience with a broad range of exposure to various technical environments & business applications
Good business process knowledge with strong ability to analyse the business needs and translate them into Functional/Technical specifications
Ability to convert the business requirements into technical solution.
Strong communication skills to influence multiple business users.
Analytical thinking and problem solving
Being detail-oriented and capable of delivering a high level of accuracy
Organizational skills and strong team player
Stakeholder engagement
Fair understanding of cloud services, networks, databases and other technology
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About Air Liquide
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
Skills Required
- Experience with the Gideon suite of applications
- Bachelor's or Master's degree in Engineering, Supply Chain, CRM, or E-commerce
- At least 8 years of IT work experience across technical environments and business applications
- Strong business process knowledge and ability to analyze needs and translate into functional/technical specifications
- Ability to convert business requirements into technical solutions
- Strong communication skills to influence multiple business users and stakeholders
- Analytical thinking and problem-solving skills
- Detail-oriented with high level of accuracy
- Organizational skills and ability to work effectively in a team
- Fair understanding of cloud services, networks, databases and related technologies
Air Liquide Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Air Liquide and has not been reviewed or approved by Air Liquide.
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Healthcare Strength — Health insurance and life coverage are broadly provided under a global common care baseline that includes inpatient and outpatient healthcare. Dental and vision coverage are present in many locations, and short-term disability provisions have been enhanced.
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Parental & Family Support — Policies provide at least 14 weeks of fully paid maternity leave globally and paid parental leave for non-birthing parents in the U.S. Childcare benefits are available in some countries as part of the package.
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Strong & Reliable Incentives — Annual incentive bonuses, performance bonuses for exceeding goals, and profit-sharing are integrated into the total rewards structure. Feedback suggests additional earning avenues like overtime can further augment pay in eligible roles.
Air Liquide Insights
What We Do
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 75 countries with approximately 66,400 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.
