Product Excellence Specialist

Posted Yesterday
Be an Early Applicant
2 Locations
Remote or Hybrid
Mid level
Information Technology • Software
The Role
Coordinate product readiness, pricing, SKU/licensing management, and business-system updates across Product, Finance, IT, Sales Ops, Legal, and Marketing. Identify risks and process improvements, create documentation and communications, and support broader Product Operations and continuous improvement initiatives.
Summary Generated by Built In
Product Excellence Specialist – Maternity CoverAt Milestone Systems, we grow together—and your ideas will help shape our shared future.

At Milestone Systems, your work goes beyond what the human eye can see. With our unique video technology software, you help people make wiser and more responsible decisions—in and beyond security. Whether you advance our software, improve our products, or enable our business to operate more effectively, you'll be part of a global technology company where innovation, collaboration, and people come first.

The Opportunity

Product Operations sits at the center of how product strategy becomes reality. We work across the organization, influence key decisions, and create the conditions for successful product managers and product delivery.

As a Product Excellence Specialist, you'll gain exposure to product management, pricing strategy, customer and partner experience, business systems, analytics, research, and organizational transformation while working with a collaborative team that values continuous learning, ownership, and impact.

Location: Brøndby, Greater Copenhagen Area.

What You'll Do

As a Product Excellence Specialist, you'll help turn product and commercial decisions into operational reality. Working across Product Management, Finance, IT, Sales Operations, Order Management, Strategic Pricing, Legal, and Marketing, you'll coordinate product readiness, pricing, business systems, and operational activities.

Your primary focus will be Product Excellence, while also supporting broader Product Operations initiatives as business priorities evolve.

You'll:

  • Drive product readiness activities for new products, releases, and commercial changes.
  • Support pricing, SKU management, licensing, business rules, and product configuration processes.
  • Coordinate stakeholders across Product Management, Finance, IT, Sales Operations, Order Management, Strategic Pricing, Legal, and Marketing.
  • Manage product and pricing updates across relevant business systems.
  • Identify risks, dependencies, and opportunities for process improvements before they impact downstream operations.
  • Create documentation, internal communications, and operational guidance for key stakeholders.
  • Support broader Product Operations initiatives and continuous improvement projects.
What We're Looking For

We don't expect you to know Milestone's products, pricing structures, or business systems from day one. We're looking for someone who learns quickly, creates structure, and enjoys working in a dynamic and complex environment.

We're excited to meet candidates who have:

  • Strong systems and process thinking.
  • Excellent stakeholder management and collaboration skills.
  • A structured, organized, and detail-oriented approach.
  • Strong analytical and problem-solving capabilities.
  • The ability to work independently and manage multiple priorities.
  • Confidence navigating ambiguity, change, and evolving business needs.
  • Excellent communication skills and fluency in English.
About the Team

You'll join a collaborative and supportive Product Operations team that values knowledge sharing, continuous improvement, and teamwork. Our mission is to empower Product Managers with the operational excellence, data, customer insight, and commercial support they need to bring successful products to market.

Working across research, analytics, commercialization, and product operations, we partner with teams throughout the business to create scalable processes, improve product readiness, and deliver great experiences for both customers and colleagues.

How We Support You
  • Individual development plans aligned with your career goals.
  • Access to training, learning resources, and professional development.
  • Flexible working arrangements.
  • Supportive leadership with regular coaching and feedback.
  • Opportunities for cross-functional and international collaboration.
  • Social activities and opportunities to connect with colleagues.
What We Offer
  • A welcoming, international workplace with an informal and collaborative culture.
  • The opportunity to work cross-functionally and influence how products are brought to market.
  • Professional development and continuous learning opportunities.
  • A flexible hybrid work environment that supports work-life balance.
  • Company-sponsored All Inclusive Program, including:
    • Breakfast, lunch, snacks, fruit, and beverages.
    • Health insurance.
    • Massage program and company bikes.
    • Active Employee Club with social, cultural, and outdoor activities.
    • Friday bar.
    • Free on-site gym.
Application

At Milestone Systems, we're committed to building an inclusive workplace where employment decisions are based solely on qualifications, regardless of race, color, ethnicity, gender identity, age, sexual orientation, religion, or other protected characteristics.

Please submit your CV in English. We review applications and conduct interviews on an ongoing basis, so we encourage you to apply as soon as possible.

We kindly ask that you do not attach a cover letter. Instead, please include a brief motivation for applying in your CV. We also recommend that you do not include a photo.

 

About Us

Milestone Systems is a leading provider of data-driven video technology software. Our portfolio includes XProtect video management software, Arcules video surveillance as a service, and BriefCam analytics. We amplify what organizations of any size can see, do, and achieve with video. Guided by our People First mindset—freedom, inclusion, and togetherness—we always consider our employees, partners, and communities in everything we do.

Excited to join a team that values people, collaboration, and innovation? We'd love to hear from you. Apply today.

Skills Required

  • Strong systems and process thinking
  • Excellent stakeholder management and collaboration skills
  • Structured, organized, and detail-oriented approach
  • Strong analytical and problem-solving capabilities
  • Ability to work independently and manage multiple priorities
  • Confidence navigating ambiguity, change, and evolving business needs
  • Excellent communication skills and fluency in English
  • Ability to create documentation, internal communications, and operational guidance

Milestone Technologies, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Milestone Technologies, Inc. and has not been reviewed or approved by Milestone Technologies, Inc..

  • Parental & Family Support Paid parental leave, childcare benefits, and a structured return‑to‑work program are highlighted alongside family medical leave, indicating strong support for growing families.
  • Leave & Time Off Breadth Generous paid time off with multiple paid holidays, a floating holiday, sick time, and bereavement leave is consistently emphasized, with flexible holidays enhancing usability.
  • Healthcare Strength Comprehensive medical, dental, and vision coverage is complemented by disability and life insurance, mental health benefits, wellness programs, an EAP, and inclusive provisions such as abortion travel benefits.

Milestone Technologies, Inc. Insights

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The Company
HQ: Fremont, CA
1,720 Employees
Year Founded: 1997

What We Do

Milestone is a Managed Service Provider that uses a holistic approach to bridge the gap between technology and people. At Milestone, we go above and beyond the typical scope of day-to-day, break-fix issues to supply proactive and comprehensive IT services. We make it our mission not only to resolve your IT problems, but study and improve the overall workflow and functionality of your business. Our mission is to revolutionize the way IT is deployed and supported worldwide. Every service we provide is driven by experienced people who are determined to help our clients achieve their goals by understanding their business and aligning our resources accordingly. We exist to simplify IT, save resources, foster growth, and facilitate innovation—all of which streamline the path to success.

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