Product Lead, Customer Enablement

About Kota:

Kota is making insurance and retirement benefits as accessible as modern software. We do this across the Kota Platform - the world’s first fully integrated benefits platform and Kota Embed, our embedded insurance and retirement product for platforms. Our mission is to make insurance and benefits more accessible and delightful to this generation of employees.

Today, we power benefits for hundreds of companies and thousands of employees from some of the most exciting and progressive employers in Europe, like Carwow, Tines, Zoe, Remote, and many more.

Kota was started in 2022 and has raised €20m from Europe’s top technology investors, including Eurazeo, EQT Ventures, Northzone, Frontline, and angels, including Job Van Der Voort of Remote, Romain Huet, formerly of Stripe, now Open AI, and David Clarke, formerly of Workday. The companies our investors have previously backed or built include Spotify, Airbnb, Klarna, Truelayer, Snapchat, Workday, Personio, Workvivo, Pointy, Workable, Wayflyer, and more.

Role Overview

We’re hiring a Product Lead to own Customer Enablement — the stream that turns benefits into everyday value for employers and employees.

Your team builds and refines the experiences where benefits come alive: Spend Card, Total Reward Statements, bring-your-own-benefits, funding and payroll integrations, onboarding, and dashboards that unite insurance and investment data.

You’ll lead a cross-functional team shaping how people actually use their benefits across web and mobile — connecting the logic of our financial systems to the experiences that make them feel effortless.

What You’ll Do

• Lead discovery and delivery for projects such as spend card, funding, and world class onboarding experiences.

• Shape product pitches that tie user insight to measurable engagement outcomes.

• Collaborate with design and engineering to build cohesive, performant experiences across devices.

• Partner with the Insurance and Investments streams to surface unified benefit data and actions.

• Ensure the experience is consistent, intuitive, and scales as we add more providers.

What We’re Looking For

• Background as a founder, PM/tech lead, or product-minded engineer who’s built transactional or fintech products.

• Strong empathy for users and design sensibility — you care about flow, clarity, and polish.

• Experience leading small, cross-functional teams shipping end-user products.

• Ability to make evidence-based product calls while moving fast.

• Great communicator who can align technical and business context.

Our values resonate with you

• Care deeply: Our products are our story, we look at the details, go the extra mile to delight customers

• Integrity: We care deeply about our why and it won’t jeopardise our how

• Fearless: We exist because we decided to say no to the norm – now we do this everyday

• Raise the Bar: We push past good enough—expect more, move faster, and raise the standard

• Ownership: Ask why, do the work, get the data, solve the problem, be an owner

Kota Benefits

• Health Insurance via Kota (€1,600 toward a plan of your choice)

• Workplace Pension with matched contributions up to 5% via Kota

• WFH stipend to support your home office needs

• Generous Paid Time Off - work hard and take the time you need

• Annual company-wide offsite and dedicated team offsite

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.