Product Development Analyst II

At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!

What You Can Expect At BBH:

If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.

At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!

Join us as a Product Development Analyst II
Brown Brothers Harriman is currently recruiting a Product Development Analyst II. A Product Development Analyst II who will be part of the Product Support Team responsible for product/application development, and will perform business analysis, research, and quality management to support key business initiatives. Using the latest approaches to software and application development the Product Development Analyst II will be involved in creating a suite of new products as well as updating/maintaining current products. The individual will work to ensure the appropriate decisions are made related to technology development and maintenance activities. You will be responsible for ensuring the correct business functionality, requirements, and industry standards are addressed within the envisioned solution. You will perform a liaison function with BBH’s clients/business units and technology teams to accomplish the agreed upon tasks within budget and agreed upon timeframes. You will act under general supervision reporting to the Product Owner, and will be responsible to oversee the projects from initiation to implementation.

Some of your key responsibilities include:

1. Business Analysis

• Lead business analysis efforts for a variety of online application projects and initiatives. 
• Conduct and coordinate business analysis efforts for projects and initiatives. Determine how changing business needs will affect the system, product, process, and solution. Describe the business need and potential solution in terms that both business and technical teams can understand. 
• Propose improvements to documentation and project structure.
• Partner with clients, the business development team, the implementation team and client support team to identify business and systems requirements and processes. 
• Ensure current and accurate documentation of the solution, including business requirements documents and systems design documents
• Apply industry knowledge and standards to BBH’s products and client workflows to ensure the most efficient and effective client solutions.
• Identify gaps in current products or solutions and recommend and create new solutions to fill these gaps.

2. Project Management

• Perform business analysis and project management activities on assigned tasks to ensure projects stay on budget and are completed within agreed upon timeframes.
• Ensure current and accurate documentation of the solution. Perform testing of systems changes, development of product announcements and any needed modification to client demonstrations. 
• Participate in all aspects of user acceptance testing, including documentation of test cases and test scripts, testing, tracking defects, and analysis of results.

3. Problem Solving

• Identify gaps in current products or solutions and recommend solutions to fill these gaps. Identify process improvements for the division to continually improve our efficiency and lower the cost of doing business.
• Review analyses of current processes and prepare recommendations for process improvement

4.Client Relationship Management

• Partner with clients, the business development team, the implementation team and client support team to identify business and systems requirements and processes. 
• Facilitate and/or participate in and contribute to internal and/or external client workshops/meetings to gather, understand and document client’s project goals, workflows, complex business needs, gaps, and opportunities. Determine how changing business needs will affect the system, product, and process

5. Coaching/Development

• Lead business analysis efforts for a variety of online application projects and initiatives. 
• Lead and/or assist with post project reviews.
• Identify process improvements for the division to continually improve efficiency and lower the cost of doing business.

Desired Qualifications:

• Accounting degree and/or equivalent work experience.
• 5+ years related work experience.
• Financial services industry knowledge and experience.
• Demonstrated application of project management principles, practices, tools and techniques, including business case development, ROI analysis, planning, scope and issues management, budgeting, and facilitation.
• Proficiency using windows based applications, including MS Office applications such as Word, Excel, PowerPoint, Access, and MS Project.
• Knowledgeable in Oracle EPM, eFront and other systems and Internet technologies.