US Mobile is building the future of wireless communication. The goal: one unified network open to any person and any device, worldwide. Connection without walls.
We’re getting there by empowering customers. All three major networks on one phone and one plan, plus home internet from Starlink. No lock-in. No commitments. Custom fit plans at every price point. 24/7 customer support with real people, empowered to help. We get real-time feedback from Reddit, surveys, and customer support informing product roadmaps and everything we do. It’s working — Consumer Reports named us the top-rated mobile carrier two years in a row.*
And we’re building innovative systems that scale. A network agnostic tech stack. Agile, cross-functional teams built on trust and mutual respect. This work isn’t for everyone. If you work fast, flexibly, and collaboratively — without compromising standards — we want to hear from you.
Our work this year is simplifying our web + mobile apps and main marketing page. We've partnered with a world-class design agency to produce Brand Guidelines as part of a significant rebrand investment. Product Design will build out new components across web, mobile, and marketing pages in support of a range of product and company initiatives.
We're looking for designers to maintain and advocate for consistent, high quality bar + culture; contribute to new components; lead the marketing page, web app, or ongoing core features. 3+ YOE tech startups, multiple shipped features, advocate for mindful design + efficient EPD process.
Your work includes:
- Experience working on consumer facing technology, fintech, or platform products.
- Speciality in Visual & Interaction Design -- Creating new components and redesigned app for Mobile.
- Core features: AI CS; Security; Growth; Roaming; Shop; UX improvements. Design these features with great IA & UX, working within an incomplete and undocumented design library.
- New Desktop Web App (Rebranded components, UX upgrades).
- New Marketing Pages (Rebranded components, IA, UX upgrades).
- Contribute / Help Build New Design Library (web, mobile, marketing pages) post-rebrand.
- Design Ops: Rituals and Culture to increase the velocity of the design team.
- Design Culture: Rituals and Culture to increase mindful EPD collaboration.
Requirements:
- 3+ years experience as a Product Designer in a fast paced environment.
- Autonomously advocate for real user needs, business strategy, and a consistent and easeful experience for users throughout the whole product lifecycle process.
- Craft user-friendly, delightful experiences with a high bar for visual polish, information architecture, and cognitive load.
- Explain pros / cons of ideas based on research, user data, or other reasoning. Vocal on strategy, biz acumen, and empathy for users. Estimate design time when tasked on multiple projects.
- Autonomously ship features from 0 - 1 with high bar for IA, UX, UI, final visuals.
Benefits and Perks:
- Annual Offsite to hack & meet the team. 2024 Japan. 2025 Hawaii.
- Competitive Salary (NYC ONLY base $100k - 150k)
- Gym reimbursement
- Commute reimbursement
- Flexible working hours
- Subsidized health benefits (Medical, Dental, Vision)
- Professional development stipend
- Flexible time off
- Cell phone service (up to $100/mo)
Skills Required
- 3+ years experience as a Product Designer
- Experience working on consumer facing technology
- Ability to craft user-friendly experiences with high visual polish
- Proficient in visual and interaction design
- Experience with information architecture and design libraries
- Vocal on strategy and user research
What We Do
At US Mobile, we’re on a mission to revolutionize connectivity. We're building a next-generation connectivity platform to connect the next billion wireless devices onto nationwide 4G and 5G networks, including your phone, drone, car, watch, pet tracker, and everything in between. We’re accomplishing this by leveraging cutting-edge technology and forward-thinking UI design. Whether it’s with our free high-speed international roaming, customizable perks, AI-facilitated plan savings, customizable plans, or real-time dashboards, we’re building the industry’s most delightful user experience all backed by our excellent customer service. US Mobile’s 4G LTE network reaches more than 300 million Americans and includes international calling to over 200 countries and territories, but you will never hear from an operator at US Mobile. Our real, live Customer Support Representatives are available by phone or chat 24 hours a day, 7 days a week – to keep you connected, informed, and saving with US Mobile.
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