US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, smart devices, car, home broadband, and more. That’s the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world class engineering, best-in-class user experience, and features that will define the next generation of connectivity.
At the core of it all, we have a team and culture that has been recognized by Forbes as one of the top 500 best startup employers in the US. Our team spans diverse backgrounds, cultures, and stories, with employees coming from 20+ countries.
We're a venture-backed company entering hypergrowth, having recently ranked 94th on Inc 5000's fastest-growing private companies in America, and we’re looking for someone exceptional to join our team.
Our work this year is simplifying our web + mobile apps and main marketing page. We've partnered with a world-class design agency to produce Brand Guidelines as part of a significant rebrand investment. Product Design will build out new components across web, mobile, and marketing pages in support of a range of product and company initiatives.
We're looking for designers to maintain and advocate for consistent, high quality bar + culture; contribute to new components; lead the marketing page, web app, or ongoing core features. 3+ YOE tech startups, multiple shipped features, advocate for mindful design + efficient EPD process.
Your work includes:
- Experience working on consumer facing technology, fintech, or platform products.
- Speciality in Visual & Interaction Design -- Creating new components and redesigned app for Mobile.
- Core features: AI CS; Security; Growth; Roaming; Shop; UX improvements. Design these features with great IA & UX, working within an incomplete and undocumented design library.
- New Desktop Web App (Rebranded components, UX upgrades).
- New Marketing Pages (Rebranded components, IA, UX upgrades).
- Contribute / Help Build New Design Library (web, mobile, marketing pages) post-rebrand.
- Design Ops: Rituals and Culture to increase the velocity of the design team.
- Design Culture: Rituals and Culture to increase mindful EPD collaboration.
Requirements:
- 3+ years experience as a Product Designer in a fast paced environment.
- Autonomously advocate for real user needs, business strategy, and a consistent and easeful experience for users throughout the whole product lifecycle process.
- Craft user-friendly, delightful experiences with a high bar for visual polish, information architecture, and cognitive load.
- Explain pros / cons of ideas based on research, user data, or other reasoning. Vocal on strategy, biz acumen, and empathy for users. Estimate design time when tasked on multiple projects.
- Autonomously ship features from 0 - 1 with high bar for IA, UX, UI, final visuals.
Benefits and Perks:
- Annual Offsite to hack & meet the team. 2024 Japan. 2025 Hawaii.
- Competitive Salary (NYC ONLY base $100k - 150k)
- Gym reimbursement
- Commute reimbursement
- Flexible working hours
- Subsidized health benefits (Medical, Dental, Vision)
- Professional development stipend
- Flexible time off
- Cell phone service (up to $100/mo)
Skills Required
- 3+ years experience as a Product Designer
- Experience working on consumer facing technology
- Ability to craft user-friendly experiences with high visual polish
- Proficient in visual and interaction design
- Experience with information architecture and design libraries
- Vocal on strategy and user research
What We Do
At US Mobile, we’re on a mission to revolutionize connectivity. We're building a next-generation connectivity platform to connect the next billion wireless devices onto nationwide 4G and 5G networks, including your phone, drone, car, watch, pet tracker, and everything in between. We’re accomplishing this by leveraging cutting-edge technology and forward-thinking UI design. Whether it’s with our free high-speed international roaming, customizable perks, AI-facilitated plan savings, customizable plans, or real-time dashboards, we’re building the industry’s most delightful user experience all backed by our excellent customer service. US Mobile’s 4G LTE network reaches more than 300 million Americans and includes international calling to over 200 countries and territories, but you will never hear from an operator at US Mobile. Our real, live Customer Support Representatives are available by phone or chat 24 hours a day, 7 days a week – to keep you connected, informed, and saving with US Mobile.
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