Product Designer

Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. Our vision is to make prevention the new norm of care for all.

Our mission: Help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

By connecting all aspects of care (private, public, and direct to consumer) we create the most member-centric healthcare experience, reducing claims costs while generating new monetization opportunities.

We partner with tens of thousands of companies across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦, serving over a million members.

• Mission is the Boss — We think long-term and are methodical optimists who take risks, seeking our mission's success above all else.

• Distributed Ownership — Accountable enlightened despots: everyone owns their decisions and results.

• Radical Transparency — All information is accessible and written-first, so everyone can make the best decisions asynchronously.

• Always Growing — Direct, positive, and caring feedback, combined with self-growth ownership.

You. Better. With Alan.

Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.

By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.

We partner with 35K+ companies of all sizes, serving more than 950K+ members, and have reached 680M+ in ARR.

Our team of 700+ people (still growing) operates across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦

People joining Alan are always surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:

🎯 What drives us — We're obsessed with helping our members live healthier

1. Mission is the Boss: long-term thinking, seeking our mission success above all else.

2. Member & customer-led: obsessively focused on solving members & customers problems and creating the most delightful experiences.

🏆 How we build excellence — We hire the best people and give them platform to succeed

1. Champions of excellence: extremely high standards and talent density.

2. Distributed ownership: accountable enlightened despots, everyone owns their decisions and results.

3. Radically transparent: all information is accessible and written-first, so everyone can make the best decisions asynchronously

🤝 How we grow together — We help each other improve through honest feedback and bold thinking

1. Optimistic alchemy: optimists who collaborate with genuine care and support teammates.

2. Empathetic challengers: direct, caring feedback combined with praises to help each other grow professionally

3. Bold & creative contrarians: think differently to achieve greatness, try new approaches

⚡ How we move fast — We fight complexity and focus on what matters most

1. Disciplined in execution: taking decisive actions with focus that compounds success over time

2. Fight for simplicity: only high impact processes, smart frugality

Product designers at Alan are at the forefront of building our product(s), taking them from inception to completion. They work hand in hand with product managers, researchers, and engineers to ensure we create meaningful and human experiences that improve the health of our members.

The community of designers is vibrant and inclusive; we are all learning, growing, and improving together!

As a product designer, you will:

• Develop a product vision and enable teams to explore, ideate, and experiment towards it. When required, you should be able to autonomously take product bets from zero to one.

• Communicate transversally and be a compelling storyteller, employing written visual and verbal techniques.

• Build an understanding of our members to nurture product thinking and transform insights into actionable opportunities.

• Maintain strong working relationships and collaborate with product managers, researchers, and engineers, from identifying problems and opportunities to finding solutions and delivering the product(s).

• Develop and evangelize design understanding and sensibility across the organization, improving ways of working and design processes.

• Mentor junior designers, increasing collective performance and quality across the team.

• Deliver a UI consistent with Alan’s brand with thoughtful design choices and a high-quality bar in delivering products.

• Contribute to the design system with components documentation for designers and engineers.

• Evaluate and maintain the quality of Alan’s product through continuous monitoring and testing.

✏️ Qualifications

• Based in (or within commuting distance of) one of our hubs (Paris, Bordeaux, Marseille, Brussels, Madrid, or Barcelona), with the ability to work onsite twice per week.

• 5+ years of product design experience - You've designed and built products from concept to launch

• Track record of shipping quality products - You're experienced working within cross-functional product and engineering teams to deliver exceptional user experiences

• Design mentorship experience - You've coached and guided junior designers, helping them grow their skills and careers

• Full-stack design expertise - You have proven skills across UX research, UI design, and visual design, with the ability to deliver production-ready assets that developers can implement seamlessly

• Embrace of AI and other innovative tools - You're curious about and experienced with leveraging AI-powered design tools and emerging technologies

• Strong English communication - You're fluent in English and can collaborate effectively with our international team (French is a plus but not required)

🙌 Products you may work on

You'll be designing the direct touchpoints that connect our members with their healthcare journey. Your work will focus on:

• Health Partner Experience: Design mobile and web interfaces that empower members to engage with our health services - from mental health support and back pain programs to Alan Clinic appointments and other wellness offerings

• Mobile App: Create intuitive mobile experiences that help members easily access their healthcare benefits, track claims, find providers, and manage their health insurance needs

• Alan’s Website: Design compelling web experiences that guide both prospective and existing members through their healthcare journey, from initial discovery to ongoing service usage

Each of these touchpoints plays a crucial role in making healthcare more accessible and user-friendly for our members.

For this role, we are aiming to hire within the C0-D level range.

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.

Therefore, we offer:

• Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.

• Flexible Office. Amazing office space at our HQ, sponsored co-working hubs with home office equipment sponsorship, we want you to integrate your professional and personal life best.

• All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.

• Flexible vacation policy and flexible working hours. Organize your time as you wish.

• Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).

• Transport. Country-specific commuter benefits.

• Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.

• Personal growth through coaching: At Alan, coaching isn't just a perk - ****it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture.

• Parental leave. Extended parental leave for all new parents, for permanent contracts only.

If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?

Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!

🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.