Jobs at Alan

The Operations Coordinator will oversee insurance processes, manage claims and billing, track efficiency metrics, and drive continuous improvement initiatives within the operations team.

The People Growth Ops role involves designing and scaling HR operations, streamlining processes, leveraging AI, and managing training programs within a growing company.

The Product Lead for Growth at Alan will drive product strategy, manage teams, enhance experimentation, and integrate AI into growth functions.

Build metrics, tools, and dynamic analytics to monitor insurance portfolios and forecast margins. Compute quantitative metrics for repricing, analyze claims drivers (gross and ceded), support reinsurance and renewal strategy, and help new country entities set up monitoring and forecasts.

The Platform Engineer will enhance infrastructure, maintain uptime, improve incident management, mentor engineers, and manage high-impact infrastructure projects.

Build and own data features, tooling, and infrastructure across analytics, engineering, and data science. Create insights, automate processes, and ship data-powered products using SQL, Python/R, Airflow, Snowflake, and Metabase while collaborating across teams to improve member health outcomes.

The Operations Coordinator is responsible for running and monitoring specific insurance and health services processes, ensuring efficiency and quality. They handle daily operations, flag risks, support internal teams, and implement process improvements.

The Product Designer will lead product vision development, collaborate with teams to create meaningful healthcare experiences, mentor junior designers, and ensure high-quality design delivery across multiple touchpoints.

Own the full sales cycle for mid-market accounts (30–300 employees): prospect, demo, negotiate, close, and support onboarding. Target verticals include Tech, Retail, Transport, HCR, Food & Beverage, Metallurgy, and others. Use Alan's selling method to educate stakeholders, deliver tailored high-touch strategies, and drive recurring revenue.

Run month-end, quarter-end and year-end closings across multiple legal entities in NetSuite; perform account and bank reconciliations; review balance sheet and P&L accounts; prepare VAT and URSSAF filings; drive automation and process improvements with Finance Data and Financial Operations teams.

The IT Operations Specialist will manage device security, SaaS platforms, identity, and access, enhancing employee IT experiences and reducing operational toil.

The specialist will manage device security, SaaS platforms, identity & access, and enhance employee IT experience while supporting IT operations and projects.

Manage strategic customer relationships to drive adoption, onboarding, and long-term loyalty. Lead complex onboarding and change management, deliver product education at scale, track adoption metrics, influence product roadmap with customer feedback, and contribute to CSM playbook and best practices.

Build and run inbound growth for Canada: create and distribute content, operate landing pages and paid/retargeting campaigns, set up tracking/UTMs, support events and turn market activity into qualified leads and sales conversations.

The Fullstack Software Engineer will design and build the core billing platform, handling payments and transactions while ensuring system scalability and reliability.

As a Fullstack Software Engineer, you will develop the core billing engine, ensuring accurate transaction processing, integrating with systems and platforms, and collaborating with teams to maintain a unified platform experience.

The Key Account Manager will handle strategic accounts, foster relationships, ensure client needs are met, manage onboarding, analyze reports, and support new customer acquisitions.

As a Fullstack Software Engineer, you'll engineer systems for payroll and benefits, automate workflows, and collaborate with HR teams to improve user experience. You will work with modern technologies to simplify complex business processes.

Lead end-to-end internal audits across finance, insurance operations, compliance, IT and security. Drive closure of recommendations, build audit tooling and automation, partner with business stakeholders, and represent Internal Audit at governance level.

Lead market strategy and P&L for a defined client segment: build market intelligence, define value proposition and pricing, drive go-to-market, allocate resources, and partner across Product, Sales, Marketing, and Insurance to reach market leadership.