Jobs at Alan

Ensure operational excellence and outstanding admin experience for a portfolio of key B2B accounts (5–10). Train and onboard admins, own end-to-end admin support (affiliations, payroll, invoicing), manage complex conversations and escalations, anticipate and prevent operational risks, contribute to process and tooling improvements, and collaborate with internal teams to surface product and process feedback.

Design, implement and monitor internal control frameworks; identify and monitor risks; build and scale risk tooling and automated controls; perform second-level reviews; manage audit interactions; document controls; embed risk management across teams and support hiring and awareness efforts.

Lead 6–15 engineers across multiple crews, set technical direction, balance technical debt and features, establish quality and security standards, hire and develop talent, foster cross-team collaboration, align engineering with product strategy, improve development efficiency with modern tools (including AI-assisted tools), and remain hands-on in architecture and technical problem-solving.

The Sales Development Representative will generate meetings with prospects, qualify leads, and assist the sales team in onboarding new customers, focusing on creating a pleasant and effective customer experience.

Drive B2B sales in Belgium by educating prospects, delivering product demonstrations, managing key customer relationships, and closing deals. Apply Alan's Smart & Soft selling method, support onboarding, and collaborate cross-functionally to improve product, methods, and growth initiatives.

Sell Alan's integrated insurance and prevention platform to Belgian enterprise customers (200–10,000 employees). Manage full sales cycle: prospecting, demos, closing and onboarding key stakeholders. Apply Alan's Smart & Soft selling method, collaborate with Sales Associates, and provide feedback to improve products and processes.

Manage a portfolio of strategic and flagship accounts to drive retention, adoption, and growth. Build strong relationships with stakeholders, onboard new customers, deliver business reviews and data-driven reports, detect dissatisfaction and resolve issues, negotiate contracts, cross-sell/upsell, and act as the customer voice to Product while supporting Sales in acquiring new clients.

As a Software Engineer at Alan, you will develop a full-stack health platform that leverages AI for personalized health insights, integrating various data sources and creating a mobile-first experience that enhances user engagement and optimizes health management.

Lead development of proactive AI-driven sales workflows and roadmap for Account Executives. Work hands-on with prompts, connectors and evaluation, align with sales and AI platform teams, prioritize high-impact automations, and drive outcomes like reduced low-value work, faster offer creation, and higher win rates.

Manage a portfolio of public-sector strategic accounts to ensure retention and growth: build stakeholder relationships, onboard accounts, analyze usage, run business reviews, renegotiate contracts, drive adoption, surface customer feedback to Product, and design engagement initiatives.

Sell Alan's prevention insurance to small businesses (10-30 employees). Manage full sales cycle from prospecting to closing, deliver demos, build strategic relationships, influence stakeholders, and contribute to product and growth initiatives within a high-velocity SMB segment.

Own and deliver sales effectiveness initiatives end-to-end: design roadmaps, build low-code integrations and automation, run SQL-based analyses, evaluate tools, train and drive adoption across Sales, BDRs, Account Management and Customer Success to reduce customer acquisition cost and improve sales workflows.

Own segment strategy and P&L to achieve market leadership: perform market intelligence, define value proposition and pricing, set go-to-market (renewal and expansion) plans, allocate resources, and drive product trade-offs through cross-functional collaboration with Product, Insurance, Sales, and Marketing.

Own the full sales cycle for mid-market accounts (30–300 employees): prospect, qualify, demo, negotiate, close, and sometimes support onboarding. Manage 4–6 month sales cycles with ~€150K ARR deals, engage stakeholders from HR to CEOs, apply Alan's Smart & Soft selling method, and contribute feedback to improve product, methods, and GTM strategy.

The CEO Founder Associate Internship involves supporting the CEO in strategic projects, business analysis, product development, and internal process improvement while gaining exposure to multiple business facets.

As a Fullstack Software Engineer, you will build scalable backend systems for health insurance, manage contract lifecycles, and collaborate closely with teams to enhance user experience while addressing complex challenges in healthcare technology.

As a Fullstack Software Engineer at Alan, you'll design and build healthcare applications, streamline operations, mentor peers, and shape product decisions in a collaborative environment.

The Engineering Manager will lead the Acquisition Funnel crew, focusing on building seamless web applications, optimizing marketing channels, and enhancing user experiences while collaborating with various teams.

Develop and enhance the Ops AI Platform, focusing on building AI agents for operational tasks, integrating them with internal tools, and ensuring user autonomy in operations. Mentor engineers and influence system architecture.

The Organic Social Media Manager will develop and execute an organic social media strategy to enhance Alan's presence on various platforms, engaging communities and driving health discussions while utilizing AI for content production.