Jobs at Alan

Run and monitor insurance or healthcare service processes, including claims, invoicing, provider networks, fraud checks, and customer setup. Track operational volumes, efficiency, SLAs, and risks; supervise partners, perform quality controls, escalate feedback, and support internal teams. Contribute to continuous process improvements, automation, audits, and service enhancements while collaborating with Product, Engineering, Care, and external providers.

Close inbound sales from independent workers and very small companies throughout the full sales cycle, from qualification through closing. Educate prospects, address objections, deliver a strong customer experience, and apply Alan’s Smart & Soft selling method. Contribute to sales playbooks, tooling and process improvements, product feedback, self-service enhancements, and broader growth initiatives.

Close inbound sales opportunities for individuals and very small businesses throughout the full sales cycle, from qualification through conversion. Educate prospects, address objections, deliver a high-quality selling experience, and apply Alan’s Smart & Soft methodology. The role also contributes to sales playbooks, tooling and process improvements, product feedback, self-service enhancements, and broader company initiatives.

Build and operate Alan’s multi-cloud platform infrastructure, data and application platforms, observability, reliability, security, and FinOps capabilities. Develop automation and internal tooling using infrastructure as code and programming languages, maintain uptime and latency SLOs, participate in on-call and incident response, and enable product teams to ship safely and efficiently. The role also focuses on cloud expansion, scalable architecture, cost optimization, and AI-assisted infrastructure operations.

Manage and grow strategic public-sector accounts by building executive relationships, onboarding clients, identifying dissatisfaction, presenting consumption analyses, negotiating contracts, driving engagement, and representing customer needs to Product teams. The role requires strong French and English communication, experience with large organizations and unions, analytical and negotiation skills, and expertise in stakeholder engagement. Candidates must be based in or willing to relocate to Paris, Bordeaux, Marseille, or Annecy.

Design and price health insurance offers, monitor business performance and risks, support portfolio growth, develop pricing strategies, strengthen regulatory compliance, and collaborate with sales, account management, engineers, and product teams. The role also provides insurance expertise, supports tailored offer creation, manages complex analytical questions, and contributes to insurance strategy across Belgium and Alan’s global organization.

Owns the strategy and growth of a French business segment, including market intelligence, value proposition, pricing, go-to-market strategy, P&L ownership, resource allocation, and product trade-offs. The role requires cross-functional influence across Product, Insurance, Sales, and Marketing, along with market analysis, strategic decision-making, and collaboration with senior leadership.

Own end-to-end sales effectiveness initiatives across multiple markets, from identifying process gaps and designing automated workflows to implementation, training, adoption measurement, and continuous improvement. Partner across Sales, Product, and Finance using low-code tools, AI, Salesforce, Outreach, SQL, and analytics platforms to improve sales productivity and customer acquisition efficiency.

Leads a business segment toward market leadership by defining vision, priorities, value proposition, pricing, go-to-market strategy, and resource allocation. Owns segment P&L and ROI, conducts market and competitive intelligence, guides product trade-offs, and collaborates cross-functionally with Product, Insurance, Sales, Marketing, and senior leadership.

Own end-to-end sales effectiveness and revenue operations initiatives across multiple markets. Responsibilities include identifying sales process gaps, designing automated workflows, evaluating tools, building actionable insight pipelines, managing change, training teams, measuring adoption, and iterating solutions. The role works closely with Account Executives, BDRs, Account Managers, and Customer Success Managers using Salesforce, SQL, AI, and low-code automation tools.

Build full-stack infrastructure, developer tools, frameworks, and user-facing interfaces that improve engineering productivity and operational excellence. Work across Python/Flask, React, React Native, and PostgreSQL in a monorepo, contributing to design systems, accessibility, security, cloud infrastructure, CI/CD, observability, and AI-assisted development. Partner closely with product teams, own solutions end to end, and help create a scalable, secure engineering environment.

Own the full B2B sales cycle for Alan’s launch in Saudi Arabia, from prospecting and discovery through demos, offer development, closing, and key-stakeholder onboarding. Build the company’s local presence with HR, finance, and executive decision-makers; develop market relationships; provide local intelligence; shape sales processes and standards; and contribute to global commercial playbooks. The role requires autonomous, strategic selling in an ambiguous environment.

Support enterprise and public-sector sales by understanding prospect needs, assessing solution fit, responding to RFPs, presenting Alan’s platform, managing stakeholder objections, informing the product roadmap, and preparing customer handoffs. The role may coordinate complex onboardings and help develop the pre-sales function. Candidates need extensive SaaS pre-sales or sales engineering experience, procurement expertise, strong requirements elicitation and presentation skills, and fluency in French and English.

Manage strategic public-sector accounts, build executive relationships, support onboarding and adoption, identify dissatisfaction, present consumption analyses, develop engagement initiatives, renegotiate contracts, and represent customer needs to Product teams. The role requires strong French and English communication, complex data analysis, negotiation, stakeholder management, and experience serving large organizations, ideally in insurance, benefits, or the public sector.

Own the full mid-market sales cycle from prospecting through closing, managing opportunities with companies of 30–300 employees. Deliver product demos, educate and influence HR leaders and executives, negotiate and close strategic deals, support key onboarding, and provide feedback to improve Alan’s products, sales methods, and customer acquisition strategy.

Manage the full sales cycle for French small businesses with 10–30 employees, from prospecting through closing. Build strategic customer relationships, deliver product demonstrations, guide stakeholders through evaluations, and contribute to sales strategy, product improvements, and growth initiatives. The role requires strong French and English skills, organization, empathy, negotiation, collaboration, and an understanding of recurring-revenue business models.

Manage the full sales cycle for French small businesses with 10–30 employees, from prospecting through closing. Build strategic customer relationships, deliver product demonstrations, guide stakeholders through evaluations, and contribute to product, sales-method, and growth initiatives. The role requires fluent French, advanced English, strong organization, empathy, persuasion, negotiation, and understanding of recurring-revenue business models.

Own the complete mid-market sales cycle from prospecting through closing, managing 4–6 month sales processes with companies of 30–300 employees. Deliver product demonstrations, educate prospects, negotiate with stakeholders, close strategic opportunities, support onboarding, and contribute to improving sales methods, products, and customer acquisition. The role requires strong French and English proficiency, organization, empathy, persuasion, collaboration, and understanding of recurring-revenue value drivers.

Own and scale Alan’s internal IT platform across provisioning automation, identity and access management, endpoint and SaaS security, clinic technology, and international expansion. Build Python-based automations, manage Google Workspace, SSO/SAML, Kandji, and Cloudflare WARP, support compliance initiatives, reduce IT toil, improve employee lifecycle workflows, and mentor teammates while partnering across Engineering, Security, Workplace, People, Clinics, and Audit.

Support employee experience through pre-boarding and onboarding, handle day-to-day People Operations requests, assist with individual situations, coordinate learning programs, build AI-powered automations, track People metrics, and maintain clear HR documentation.