Product Designer

Posted 23 Days Ago
San Francisco, CA, USA
Hybrid
170K-220K Annually
Mid level
Artificial Intelligence • Software
The worlds most powerful AI-powered customer experience platform.
The Role
The Product Designer will create user-centric design experiences, craft wireframes and prototypes, conduct user research, and collaborate with teams to drive impactful design solutions.
Summary Generated by Built In

Outset invented a better way to do research: AI-powered user interviews.

Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.

The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.


Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025—less than six months after our Series A—led by Radical Ventures with participation from M12 (Microsoft’s venture arm), 8VC, Y Combinator, and Adverb Ventures.

The raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AI‑moderated research, as the new standard for understanding people.

We’re a tight-knit team based in San Francisco’s Financial District, serving some of the world’s largest enterprises

We’re looking for an obsessive Product Designer to shape intuitive, elegant experiences that feel like magic. In this role, you’ll be a builder who balances deep attention to detail with the speed of modern AI-driven workflows. You’ll work closely with our Founding Designer, as well as the rest of product and engineering, to design generative product experiences that are as functional as they are beautiful, often owning the process from the kernel of an idea to a functioning design prototype.

Responsibilities

  • Partner with Design, Product and Engineering to define problems, map user journeys, and craft experiences that drive business impact.

  • Create wireframes, prototypes, and high-fidelity visuals for new and existing features.

  • Conduct user research and usability testing to ensure designs are user-centered and data-informed.

  • Collaborate in design critiques and contribute to a consistent, accessible design system.

Qualifications

  • 3+ years of experience designing digital products (startup or SaaS experience preferred).

  • Strong portfolio demonstrating UX and visual design skills.

  • Proficiency with design and prototyping tools (Figma, Sketch, or similar).

  • Experience collaborating in agile, cross-functional teams.

  • Excellent communication and storytelling skills — able to present design decisions clearly.

  • A growth mindset and willingness to experiment, iterate, and learn quickly.

  • Experience with motion design, illustration, or design systems.

  • Familiarity with accessibility standards (WCAG) and responsive design.

Nice to have

  • Familiarity with pushing code (primarily frontend), and using AI coding tools, like Claude Code or Cursor, to speed up design prototyping and test hypotheses.

Benefits

  • Daily collaboration with founders, shaping the core product vision.

  • Exposure to and collaboration with design and research leaders at top global brands.

  • Competitive cash and equity compensation. Actual compensation packages are based on various factors unique to each candidate, including skill set, depth of experience, and certifications.

Outset is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, free from discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.

Top Skills

Figma
Sketch

What the Team is Saying

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Lily
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Nicole
Amelia
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The Company
HQ: San Francisco, CA
30 Employees
Year Founded: 2022

What We Do

Outset invented a better way to do research: AI-powered user interviews. We created this new category of research technology and now it's growing wildly. Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale. The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.

Why Work With Us

Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025—less than six months after our Series A, with our business growing 8x as enterprise customers across industries adopt our category, AI‑moderated research, as the new standard for understanding people. We’re a tight-knit team of 30.

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Outset AI Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Onsite 4 days a week - one day remote

Typical time on-site: 4 days a week
HQSan Francisco, CA
Financial District

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