Outset AI Offices

Own customer relationships and independently design and conduct qualitative and quantitative research using Outset’s AI platform. Translate research data into actionable insights, lead customer meetings, onboardings, and training, and create research content and enablement materials. Collaborate with Sales, Customer Success, Product, and Engineering to convert customer feedback into business and product impact.

Own and scale Outset’s participant recruitment system across partners, internal processes, and product experiences. Manage vendor performance, negotiations, feasibility, quality, fraud prevention, and recruitment workflows. Build benchmarks, playbooks, training, customer-facing content, and internal tooling while partnering with Product and Engineering to improve recruitment capabilities. The role requires independent program leadership, cross-functional coordination, and deep expertise in digital qualitative research recruitment.

As a Backend Engineer, you will design and optimize backend services, APIs, and data processing, collaborating with leadership and users.