Jobs at Outset AI

Lead, coach, and scale a team of Enterprise Account Executives to hit quota and improve forecast accuracy. Drive pipeline reviews, deal strategy, recruiting/onboarding, and high-value negotiations. Build enterprise sales processes, playbooks, and enablement while partnering with Marketing and Customer Success to expand accounts and report team metrics to leadership.

Temporary full-time sourcer responsible for building and managing candidate pipelines, proactively sourcing and engaging passive candidates, partnering with recruiters and hiring managers, maintaining candidate records in Ashby, tracking sourcing metrics, and ensuring a strong candidate experience for a 3-month onsite role in San Francisco.

As an Enterprise Account Executive, you will manage the entire sales cycle, build relationships with enterprise stakeholders, and exceed revenue goals by closing deals on a complex AI-powered research platform.

Own inbound technical support for enterprise customers: troubleshoot and reproduce issues, write actionable bug reports, configure and operationalize the support platform, build reporting and KB content, prototype AI-assisted support automations, and feed product insights back into roadmap planning.

The role involves managing the full sales cycle for Outset's AI-powered research platform, building relationships with enterprise stakeholders, and exceeding revenue goals.

The Sales Director will drive growth at Outset by selling AI-powered research solutions to enterprise Market Research and Insights teams, managing the full sales cycle from prospecting to closing deals.

As a Customer Operations Associate, you'll support customer research success, assist with participant recruitment, troubleshoot issues, and develop workflows to optimize operations.

Support marketing team operations: coordinate event logistics and on-site support, run growth campaign outreach and CRM updates, manage company social presence, maintain marketing tools and trackers, pull performance reports, and assist with operational projects as needed.

Design end-to-end product experiences for an AI-native research platform: wireframes, high-fidelity visuals, user research, and code prototypes. Collaborate closely with product and engineering, ship front-to-back prototypes, and contribute to an accessible design system while working onsite in San Francisco.

Build and support production-grade frontend and backend systems, collaborate with sales and support for EU expansion, provide pre/post-sales technical support, interface with customers to gather feedback, implement and refine in-house LLM and real-time interview systems, and deploy scalable, reliable services and real-time data infrastructure.

Own relationships with strategic enterprise and mid-market customers to drive adoption, renewals, upsells, and advocacy. Develop account plans and success frameworks, forecast retention and growth, translate customer feedback to Product and Engineering, and collaborate with Sales, Product, and Marketing to expand account footprint.

Design and develop frontend interfaces using React and Next.js, lead projects, and enhance user experiences through collaboration with founding team and users.

As a Backend Engineer, you will design and optimize backend services, APIs, and data processing, collaborating with leadership and users.

Prospect and engage enterprise customers via high-volume outbound outreach, conferences, and marketing lists. Qualify leads, collaborate with Account Executives for handoffs, track activity in CRM, meet pipeline targets, and share market feedback with cross-functional teams.

Serve as the research authority in pre-sales: join early meetings, lead methodological discussions, run demos and pilots, scope and deliver rigorous studies, support proposals/RFPs, and relay buyer feedback to product, sales, and marketing.

Head of legal for a high-growth AI-moderated research SaaS company. Build legal function, advise on corporate governance, fundraising, M&A, enterprise contracts, vendor agreements, employment compliance, IP, outside counsel, and regulatory disputes.