Company Description
InPost Group is an innovative European out of home deliveries company, revolutionizing the way parcels are delivered to customers. With operations across several countries, our network of intelligent lockers provides customers with a fast, convenient, and secure delivery option. InPost Group is a publicly traded company, with a market capitalization of about $5 billion as of March 2023. With over 10,000 employees worldwide, InPost Group is one of the largest out of home delivery providers in Europe , committed to providing sustainable and efficient delivery solutions to meet the evolving needs of customers in today's rapidly changing landscape.
Job Description
Inpost Group is seeking an experienced, entrepreneurial UX designer to improve and reinvent the customer facing mobile and web applications as well as B2B solutions, that serve our users in more than 15 countries under the InPost and Mondial Relay brands. The right person will play a critical role in improving our customer experience and build a best-in-class delivery experience to delight our customers, establish design principles and framework for the group to offer high quality and consistent solutions for global scale with cognisance of local markets’ needs.
Your responsibilities:
- Be the voice of our users and solve complex problems to define and improve the user experience for a range of digital platforms including websites, mobile applications, and internal tools.
- Conduct user researches to understand customer needs and define opportunities
- Create user flows, journey maps, wireframes and prototypes for stakeholder and user feedback.
- Create high fidelity mock-ups of visual designs consistent with UI guidelines and brand standards.
- Stay up-to-date with industry trends and best practices in UX design and participate in creating new standards to contribute to our design system, best practices, and guidelines.
- Collaborate effectively with the cross functional team including developers, product managers, and stakeholders to ensure timely and successful delivery of design solutions.
- Advocate to stakeholders and educate them on inclusive and accessible design practices.
- Support the design team by actively participating in meetings, providing constructive critique feedback, and offering support to fellow designers when necessary.
Qualifications
- 5+ years of experience in digital product design: user research, information architecture, usability, prototyping, design process, etc, and sharp, up-to-date, UI skills
- Have a strong portfolio with emphasis on native mobile applications and shipped products demonstrating your design process.
- A strong passion for applying and evangelizing human-centered design methodologies within cross-functional teams.
- Experience with prototyping tools – we use Figma.
- To be able to work autonomously in a responsive, fluid environment and have experience working in agile and fast-paced surroundings.
- Advanced English skills (spoken and written)
Additional Information
Our Recruitment Process
1. HR Screening - 30min conversation with our Recruiter
2. Meeting with the Hiring Manager - 45min conversation with questions about your experience and skills
3. Interview with the Domain Team - up to 45min meeting about the domain, projects, etc.
4. Portfolio Review interview - up to 75min presentation of your portfolio project to showcase your end-to-end design process
What We Do
InPost is the most successful operator of automated parcel lockers in Europe and also the one and only company in the world that is both a heavy operational user of APM machines as well as their manufacturer. InPost Parcel Lockers revolutionized the e-commerce delivery by providing a convenient way to send, collect and return parcels whenever the customer chooses, through a network of conveniently located and easy to use terminals.It is important for us to protect your personal data, our privacy policy can be found under the link: https://inpost.pl/ochrona-danych-osobowych
