Product Designer

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About Us

Through local expertise and global scale, we at Global Payments deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

These brands are anchored by Global Payments, a Fortune 500® brand and commerce leader powering millions of companies around the world, from ambitious startups to enterprise giants.

We make a positive impact on our customers and communities through our values of Passion, Care, Accountability, Excellence and Ingenuity.

Underpinning our values is an unwavering commitment to Diversity, Equity and Inclusion, woven into our cultural DNA through a multi-year Oceania program focused on two core pillars of action - Reconciliation and Gender Equity.

As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments processing platform.

About the role        

As an integral part of our Product team, deeply involved throughout the product development lifecycle, you will be responsible for creating intuitive and engaging user experiences across our range of digital products. 

Working hand-in-hand with Product & Technology, you'll play a pivotal role in leveraging and enriching our design system to ensure a seamless integration of core design elements. 

Your responsibilities will include:

• Developing a deep understanding of our target market, buyers and users and their customer journeys, how and why they use our products, using core UX activities;
• Creating relevant interactive designs artifacts: personas, wireframes,  prototypes, and user flows to explore and communicate design concepts and address customer pain points, needs and desire;
• Developing and evolving mockups to the right level of fidelity (including high-fidelity) using industry-standard tools;
• In collaboration with the global design team, evolving and expanding our design system to improve the design and development workflow;
• Conducting and analysing user research to gather insights that inform design decisions (iterate and improve UX);
• Identifying opportunities for improving UI/UX across products and propose solutions that balance user needs, business goals and technological capabilities.

About you

You're someone who exudes a passion for product and design, thrives on collaboration, and excels in dynamic, fast-paced environments. You possess the experience and skills to bring your designs to fruition and champion a team-oriented approach to problem-solving. You will have a strong understanding of user-centered design principles, UX research, the ability to run workshops and collaborate with cross-functional teams. 

You will also bring:

• Minimum of 5 years of experience in product design, UX, and UI design;
• Proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, or equivalents;
• Demonstrable experience in building and utilising a Design system;
• A robust portfolio showcasing your design process and problem-solving prowess;
• Exceptional communication skills to advocate for product design and represent user interests internally;
• Strong collaboration and communication skills, with experience working in agile teams;
• Proficiency in HTML, CSS is a plus, facilitating seamless collaboration between design and technical implementation.

Salary 

The salary range for this role is $110, 000 - $140, 000 per annum + superannuation.

Our Benefits

Join a leading global technology brand that offers benefits you’ll actually value, including: 

• Flexible work arrangements that support your unique need;
• 18 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave;
• Women in Digital membership, granting you access to a host of member industry events and resources;
• Additional birthday, community giving, wellness and study leave;
• Our free and confidential Employee Assistance Program counselling service and wellbeing resources;
• A jam-packed calendar of cultural celebrations and social activities;
• Global career and professional development opportunities;
• Salary sacrifice and an Employee Stock Purchase Plan.

Ready to Apply?

Interviews commencing in January 2025.

If this role sounds right for you,  we invite you to apply by clicking the Apply button.  Please note you will be redirected to a Global Payments career page to submit your application. 

For further information please email [email protected] 

All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.

We respectfully ask that no recruiters contact us with regards to this role. 

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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].