Product Designer

Product Designer

ClearScore is searching for a product designer who is enthusiastic about user-centred design. Working alongside other designers and within a multi-disciplinary squad, you’ll work across all aspects of the design process. The outcome of that work will help millions of users understand, improve, and manage their financial wellbeing.

Our Design team is passionate about understanding real-life user problems and tackling complex problems. We are empathetic to our customers and to each other, and we recognise that there is always more to learn. ClearScore is a fast-paced environment, so we aim to support and coach each other in our journey to support our users.

Get stuck in and enjoy working in the open with a highly engaged team. While we value independent thinking, we aren’t a place for lone wolves. We work collaboratively at every step, and you’ll be driving that.

What you will be doing:

• Work in a significant product area, contributing to all aspects of design, from discovery to delivery, including hands-on UX, UI, and Content design.
• Run research activities, including user interviews, usability testing, and competitor analysis.
• Work with your squad to understand the underlying system, constraints, and technical requirements.
• Design for growth experiments with speed and adopt a mindset of “fail and fix fast”
• Actively participate in, facilitate and/or lead ideation workshops with design peers, engineers, product people, and stakeholders.
• Create the right assets and outputs (sketches, wireframes, prototypes, user flows, etc) and provide the right storytelling to communicate your ideas.
• Respond to research and data, fine-tuning your solutions as you learn.
• Work within, and contribute to, the design system, enhancing and expanding it as appropriate.
• Be hands on in Figma, from wire-framing to detailed UI polish, choosing the appropriate fidelity as you need.
• Contribute to the design team by providing feedback in critiques and sharing your skills.
• Establish and refine your squad’s ways of working to enhance efficiency and quality
• Foster a positive, collaborative, and sustainable working culture within your squad

Skills we'd love you to have

• The ability to design appropriately for Android, iOS and web (mobile and desktop)
• Proficiency in Figma, including prototyping and component creation
• Proficiency in other prototyping tools such as Framer
• Experience working with a design system
• Strong Content design background
• Knowledge of accessibility
• Comfortable presenting work to stakeholders at all levels
• Attention to detail

Why ClearScore?

ClearScore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions.

Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do.

Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

If you feel like this could be the place for you, apply and our Talent team will be happy to share more.

Benefits:

• 25 paid holidays and a “duvet day” on your birthday
• Hybrid Work Environment
• Private health and dental cover - including mental health support through Bupa 
• GP office visits
• Life assurance scheme
• Up to 6% matched pension
• Regular Lunch and Learns with guest speakers
• Dog-friendly office
• Daily breakfast and free snacks
• Access to discounts via Cobens Extras 
• Free sports and social clubs
• Continued investment into learning and development 
• Leadership-led training
• In-house psychotherapist
• Financial coach to help you plan and achieve your goals
• No clock-watching culture
• Generous maternity and paternity plans
• Culture and inclusion representatives
• Transparent pay structure and a career growth plan

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

Our Hybrid Model

We embrace a dynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities.

What This Means for You:

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
•  Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

We’re committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work!

Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations.