Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $33 billion in affordable and responsible credit to our 5.5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.
We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.
Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.
We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1850 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.
The Opportunity
We are looking for new team members excited about designing great products to help people with their financial well-being. Come join us if you like to tackle big problems and make a meaningful difference in people's lives.
We are looking for a Product Designer to join our New Initiatives team, which focuses on the newer products in Upgrade’s offerings, including our checking and savings products, home improvement loan products and our design system and mobile app. The role demands great execution, an obsession with quality, and creative problem solving for users and business goals.
You are eager to grow and highly collaborative. You are self-motivated, detail-oriented, able to work efficiently and effectively with other designers, developers, product managers and marketers. You can concept, design, and present solutions that solve user and business problems, delivering measurable outcomes for the team.
Please note that this role is based in San Francisco and you’ll be coming into the office on Tuesdays and Thursdays as well as for company events. We will not convert this role to remote in the future.
What You'll Do:
- Work cross-functionally with product, marketing, and engineering in partnership with senior designers to incorporate UI / UX best practices
- This role will have the opportunity to work on mobile and responsive web experiences for both B2B and B2C products including our checking and savings, home improvement loans and our mobile app
- Create flows, prototypes, and high-fidelity visuals for your features.
- Use a combination of data analytics, user testing,user research and industry standards and research to inform and validate design decisions and focus on constant improvement.
- Think about design as a system, contributing to and maintaining our evolving design system in order to influence quality and efficiency for all our teams and products
- Help shape the internal design process and the culture of our growing design team
What We Look For:
- 2+ years professional hands-on Product Design experience
- Experience designing in Figma, our team’s tool of choice
- Ability to collaborate with designers, strategists, managers, and technologists.
- A strong user-centric mindset
- Problem defining and solving mentality
- A passion for UX design and enthusiasm for learning
- Understanding of design principles and an ability to intentionally design logical, clean UI
- Ability to effectively communicate design rationale to internal teams and other stakeholders
- A solid portfolio demonstrating passion and excellence in product design
- A degree in UCI, UX, Interaction Design, or related field is preferred
- Willingness to come to the office on Tuesdays and Thursdays
Nice to Have
- Experience with digital banking or interest in the fintech space
- Experience with both B2B and B2C product design
- Interactive prototyping skills
- Experience working on design systems
What We Offer You
- Competitive salary and stock option plan.
- 100% paid coverage of medical, dental and vision insurance.
- Flexible PTO.
- 401(k) company match program.
- Learning stipends for personal growth and development.
- Paid parental leave.
- Health and wellness initiatives.
The compensation range of this position in San Francisco, CA is $100,000 - $130,000 USD annually plus equity and benefits. Within this range, an individual's base pay will be dependent on a variety of factors, including without limitation, job-related knowledge, skills, education, and experience.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Top Skills
What the Team is Saying
What We Do
Upgrade offers affordable and responsible credit, mobile banking and payment products to everyday consumers. Our innovative financial products help our customers move their finances in the right direction and put more money in their pocket.
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Upgrade, Inc. Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
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