Product Designer

Posted 2 Days Ago
San Francisco, CA, USA
Hybrid
170K-220K Annually
Mid level
Artificial Intelligence • Software
The worlds most powerful AI-powered customer experience platform.
The Role
Design end-to-end product experiences for an AI-native research platform: wireframes, high-fidelity visuals, user research, and code prototypes. Collaborate closely with product and engineering, ship front-to-back prototypes, and contribute to an accessible design system while working onsite in San Francisco.
Summary Generated by Built In

Outset invented a better way to do research: AI-powered user interviews.

Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.

The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.


Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025—less than six months after our Series A—led by Radical Ventures with participation from M12 (Microsoft’s venture arm), 8VC, Y Combinator, and Adverb Ventures.

The raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AI‑moderated research, as the new standard for understanding people.

We’re a tight-knit team serving some of the world’s largest enterprises.

We're looking for a Product Designer with excellent craft and strong technical range, someone who can shape intuitive, elegant experiences that feel like magic while also being fluent in the AI-assisted coding and prototyping workflows that are becoming core to modern design practice.

You're excited to own problems end-to-end in a fast, AI-native product team, working closely with our Founding Designer and the rest of product and engineering to design generative product experiences that are as functional as they are beautiful - often owning the full arc from the kernel of an idea to a working, coded prototype.

Responsibilities

  • Partner with Design, Product and Engineering to craft experiences that drive business impact.

  • Create wireframes, prototypes, and high-fidelity visuals for new and existing features — and build functional, front-to-back prototypes in code when that's the fastest path to a real answer.

  • Use AI coding tools (Claude Code, Cursor, or similar) as a core part of your design process — not an occasional accelerant, but the way you move from idea to working software.

  • Push full-stack code (HTML/CSS/JS, Python or similar) confidently enough to prototype, iterate, and occasionally ship to production.

  • Operate comfortably in a real dev environment: git workflows, local setup, reading PRs, and collaborating closely with engineers.

  • Conduct user research and usability testing to ensure designs are user-centered and data-informed.

  • Contribute to a consistent, accessible design system.

  • Work from our San Francisco office at least 4 days per week, collaborating in person with design, product, and engineering.

Qualifications

  • Experience designing digital products (or equivalent depth of experience), ideally in startup or SaaS environments where you've owned significant product surfaces.

  • Exceptional design taste and strong point of view on craft — a portfolio that demonstrates real UX and visual design judgment, not just polish.

  • Proficiency with design tools (Figma, Claude Design, etc.)

  • Excellent communication and storytelling skills — able to present design decisions clearly and succinctly.

  • A growth mindset and willingness to experiment, iterate, and learn quickly.

  • Demonstrated ability to write and ship full-stack code - some combination of HTML/CSS/JS and Python - even if design is your primary craft.

  • Real, hands-on fluency with AI coding assistants (Claude Code, Cursor, etc.) as day-to-day tools, not novelty - you reach for them naturally to explore ideas, prototype interactions, and move faster than a traditional design-then-handoff process allows.

  • Comfort operating in a dev environment (git, terminal, local builds) and reviewing/discussing code with engineers.

  • Experience collaborating in agile, cross-functional teams.

Skills Required

  • Experience designing digital products, preferably in startup or SaaS environments
  • Portfolio demonstrating strong UX and visual design judgment
  • Proficiency with design tools (Figma, Claude Design)
  • Fluency with AI coding assistants (Claude Code, Cursor, or similar)
  • Ability to write and ship full-stack code (HTML/CSS/JS and Python)
  • Comfort operating in a development environment (git, terminal, local builds, reading PRs)
  • Conduct user research and usability testing to inform designs
  • Experience collaborating in agile, cross-functional teams
  • Work from San Francisco office at least 4 days per week
  • Experience in startup/SaaS product surfaces

What the Team is Saying

Jessica
Lily
Rob
Nicole
Amelia

Outset AI Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is described as comprehensive, including medical, dental, and vision, with FSA support highlighted. This robust core benefits package is consistently presented across company materials and third-party profiles.
  • Retirement Support A 401(k) plan with a stated company match is explicitly called out as part of the offering. This signals meaningful employer support for long-term savings within a startup context.
  • Fair & Transparent Compensation Multiple current job postings publish clear salary ranges for key roles in San Francisco and other hubs. Publicly stated ranges help set market-aware expectations around cash compensation.

Outset AI Insights

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The Company
HQ: San Francisco, CA
30 Employees
Year Founded: 2022

What We Do

Outset invented a better way to do research: AI-powered user interviews. We created this new category of research technology and now it's growing wildly. Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale. The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.

Why Work With Us

Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025—less than six months after our Series A, with our business growing 8x as enterprise customers across industries adopt our category, AI‑moderated research, as the new standard for understanding people. We’re a tight-knit team of 30.

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Outset AI Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Onsite 4 days a week - one day remote

Typical time on-site: 4 days a week
HQSan Francisco, CA
Financial District

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