Product Designer - Webex

Posted 25 Days Ago
Be an Early Applicant
Galway, IRL
In-Office
Mid level
Cloud • Information Technology • Internet of Things • Professional Services • Software
The Role
Design end-to-end experiences across Cisco’s Webex Collaboration software portfolio. Partner with product, engineering, research, and architecture teams to create user flows, interaction models, prototypes, accessible designs, and implementation specifications. Explore AI-assisted and agentic workflows, apply Cisco’s design system, document edge cases and rationale, and align teams through storytelling and systems thinking.
Summary Generated by Built In
Meet the Team 

Cisco Collaboration Design organization is defining the next generation of product experiences and across both hardware and software. We are a global, cross-disciplinary team of designers, researchers, and technologists who care deeply about how people work together and whose innovation is reliant on the products we build. We’re committed to creating a design culture that is amazingly creative and supportive of you doing meaningful and impactful work. 

Your Impact

We are looking for a Product Designer who can bring clarity to complex systems, collaborate closely with product and engineering to turn user needs, technical constraints, and product strategy into intuitive, reliable, scalable, and accessible experiences. In this role, you will: 

  • Design end-to-end experiences across the Collaboration software portfolio

  • Partner with product managers, engineers, architects, researchers, and other designers to define user flows, interaction models, and implementation-ready designs.

  • Explore how AI-assisted and agentic workflows can improve user experiences without adding friction or reducing user trust.

  • Create prototypes at the right level of fidelity, from quick workflow explorations to polished concepts for stakeholder alignment, usability testing, and engineering handoff.

  • Use Cisco’s design system to produce consistent, scalable experiences while identifying gaps or new patterns needed for calling-specific use cases.

  • Leverage emerging technologies, tools and AI to amplify your own creativity and  efficiency

  • Document interaction behavior, accessibility considerations, edge cases, and design rationale for product teams.

  • Help align teams around a shared product direction through strong storytelling, systems thinking, and pragmatic design judgment.

Minimum Qualifications
  • Experience: 4+ years of professional product design, UX design, or digital interface design experience for software applications.

  • Portfolio: A digital portfolio demonstrating UX/product design case studies, interaction models, and end-to-end user workflows.

  • Design Tools & Prototyping: Experience creating wireframes, component libraries, and interactive prototypes using Figma or industry-standard design tools.

  • Accessibility & Specs: Experience applying digital accessibility guidelines (e.g., WCAG) and documenting design specifications for engineering implementation.

  • Cross-Functional Collaboration: Demonstrated experience partnering directly with Product Management and Engineering teams across the product lifecycle.

Preferred Qualifications
  • AI & Agentic Design: Experience designing with and for AI-assisted workflows, automation, intelligent recommendations, or agentic software experiences.

  • Multi-Platform & Hardware Integration: Experience designing across multi-platform ecosystems, including desktop, web, mobile, and hardware-integrated devices/endpoints.

  • Enterprise & Regulated Environments: Familiarity with complex enterprise administration, provisioning, compliance, security, or calling/collaboration platforms.

  • AI Tool Fluency & Human Judgment: Experience using AI tools to accelerate design exploration, prototyping, research synthesis, or workflow generation, paired with clear judgment about where human design thinking matters most.

  • Problem-Shaping Mindset: You are comfortable shaping the problem, not just polishing the solution—asking thoughtful questions, mapping messy workflows, prototyping quickly, and bringing the right people into the conversation so the work moves forward.

 

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Skills Required

  • 4+ years of professional product design, UX design, or digital interface design experience for software applications
  • Digital portfolio demonstrating UX or product design case studies, interaction models, and end-to-end user workflows
  • Experience creating wireframes, component libraries, and interactive prototypes using Figma or industry-standard design tools
  • Experience applying digital accessibility guidelines such as WCAG and documenting design specifications for engineering implementation
  • Experience partnering directly with Product Management and Engineering teams across the product lifecycle
  • Experience designing AI-assisted workflows, automation, intelligent recommendations, or agentic software experiences
  • Experience designing across desktop, web, mobile, and hardware-integrated ecosystems
  • Familiarity with enterprise administration, provisioning, compliance, security, or calling and collaboration platforms
  • Experience using AI tools for design exploration, prototyping, research synthesis, or workflow generation
  • Ability to shape problems, map complex workflows, prototype quickly, and facilitate cross-functional collaboration

Cisco Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.

  • Healthcare Strength — Health coverage is described as broad, with medical options including PPOs, high-deductible plans, and regional HMOs. Feedback suggests robust wellness and mental-health resources, with some locations offering on-site support and second medical opinions.
  • Leave & Time Off Breadth — Time off is highlighted through paid holidays, paid time off, and additional recharge days such as “Days for Me,” with generous volunteer time also mentioned. Feedback suggests these programs help support rest, volunteering, and critical life events.
  • Parental & Family Support — Parental and family support appears extensive, including paid child-bonding leave, family medical leave, and caregiving resources. Observations also point to family-planning assistance and adoption or surrogacy support in some regions.

Cisco Insights

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The Company
HQ: San Jose, CA
77,500 Employees
Year Founded: 1984

What We Do

Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.

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