Chewy is dedicated to being the most trusted and convenient online destination for pet parents (and partners), everywhere. On our design and research team, we embrace this vision (and our pets!). We craft experiences that delight customers (and the businesses and veterinarians that support them) and empower them to keep their pets happy and healthy. As a team of hard-working, collaborative, and fun-loving designers, researchers, and builders, we're looking for creative and driven talent to join the pack.
We are seeking a Product Designer, Pharmacy Services in either our Bellevue, WA office to join the Chewy Health Product Design and Research team. This role will be dedicated to Chewy's Pharmacy Services team, which includes how we receive, type and check the accuracy of prescriptions, as well as how we support our 3P Veterinary Partners when they have questions or issues while working with us. The ideal candidate will be adept at translating customer and business needs into innovative, well-crafted enterprise experiences. You know how to create product experiences that deliver the right outcomes for Pharmacists, Veterinarians and Pet Parents.
What You'll Do:
- Transform customer and business objectives into compelling products that have purpose, simplicity, and are feasible to build.
- Drive innovative and systems thinking across a range of products, platforms, and devices with a bias for action and a customer focus.
- Guide the design process from end to end: Discovery and concept ideation, flows and wireframes, and full-fidelity prototype designs.
- Collaborate with product managers, developers, content strategists, user researchers, and other designers.
- Champion cohesion and consistency to unite a growing family of products while building a culture of invention and innovation.
- Clearly present your design process, inspiration, and decisions to stakeholders, including senior leaders.
- Nurture Chewy's culture and principles within the group and set new standards for executional and operational excellence.
Basic Qualifications:
- 4+ years of experience as a user experience designer, interaction designer, information architect, or similar role
- 1+ years of experience leading large-scale product design initiatives.
- A track record of delivering high-quality digital products that delivered results and demonstrate the depth of your design skills; illustrated in a portfolio or case studies.
- Proven experience communicating and presenting complex problems clearly.
- A proven ability to evaluate the customer and business impact of your design decisions.
- Bachelor's degree (or an equivalent degree) in Design, HCI, or a related field, or equivalent professional experience with the design field.
- Position may require travel and requires time in the local office.
Preferred Qualifications:
- Experience in human or veterinary pharmacy is a plus.
- Experience in customer support software is also a plus.
Work Arrangement:
- Hybrid Model: 3 days in hub location per week
- Remote: This role is NOT a remote role.
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Base Salary Range
$129,500-$207,000 USD
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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