Associate Director Product Manager

Reposted 2 Days Ago
Bellevue, WA
Hybrid
160K-266K Annually
Senior level
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role
The Associate Director Product Manager will define product vision, drive customer-focused initiatives, collaborate with teams, and manage product roadmaps to enhance customer experience.
Summary Generated by Built In
Our Opportunity:
We are looking for an Associate Director Product Manager at our facility in Bellevue, Washington to own the end-to-end product vision and roadmap for Chewy's Content Management System (CMS).
What You'll Do:
  • Responsible for defining a vision and initiatives to help customers make the best purchasing decisions for their pets.
  • Partner with engineering, design, analytics, and other product and business leaders across Chewy to build customer-focused web-based experiences and drive business growth.
  • Use customer-first mindset to guide the development and delivery of best-in-class customer experiences.
  • Define and analyze measures of success (KPIs) for new features and enhancements.
  • Transform customer and business insights into clear requirements for product enhancements and new features.
  • Develop and maintain a roadmap and prioritized product backlog ensuring product vision aligns with both customer and business goals.
  • Create objectives and define cadences to track performance of products and measure impact of product enhancements.
  • Communicate enhancement impacts clearly across the organization and use results to drive prioritization.
  • Collaborate with engineering, design, and analytics resources to deliver features with strong customer and business value.
  • Telecommuting permitted.

What You'll Need:
  • Bachelor's degree in Engineering, Computer Science, Business, or related field and 8 years of experience.
  • Will also accept a Master's degree and 6 years of experience.
  • Experience must include 6 years with: product management;
  • Feature delivery and tradeoffs of a product;
  • End-to-end product delivery;
  • Owning/driving roadmap strategy and vision;
  • Contributing to engineering discussions around technology decisions and strategy related to a product.
  • Experience must include 2 years with: identifying key product metrics, A/B testing and use of analytics platform like Tableau;
  • Ecommerce;
  • SQL;
  • ML and data science.
  • Telecommuting permitted.
  • The position is eligible for the Employee Referral Program.

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Base Salary Range
$160,135-$265,500 USD
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Top Skills

SQL
Tableau

What the Team is Saying

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The Company
HQ: Boston, MA
20,000 Employees
Year Founded: 2011

What We Do

We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.

We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.

At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.

Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.

We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.

We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.

Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.

Why Work With Us

We're proud to be one of the fastest growing e-commerce companies of all time.

With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.

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About our Teams

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 2 days a week
HQBoston, MA
HQPlantation, FL
Bellevue, WA
Dallas, TX
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