OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.
Job Summary:The Product Designer will be responsible for bringing ideas, tools, and processes that help our team collaborate and solve complex problems. This role will understand how to deal with constraints and a fast-paced environment, holding this position and the team to a standard of excellence.
Responsibilities:Leverage our product design principles, government personas, and design system to craft elegant, but practical solutions
Design wireframes, mockups, and prototypes and validate them with users
Use data from research and product analytics to understand customer needs, make decisions, and communicate solutions
Contribute to our unified design system by leveraging reusable patterns across products
Work with Senior Designers, Product Management and Engineering leaders to define use cases, requirements, customer journeys, and interactions
Present your work to stakeholders across the company to receive feedback and communicate the value of design
Rapidly incorporate feedback into your designs and prioritize collaboration
2-4 years of experience working in cross-functional product and engineering teams
Strong communication skills and an ability to clearly present complex ideas to stakeholders
Strong understanding of how to apply human factors and user-centered design principles to software
The ability to move fast, listen and adapt
Recognized experience leading an iterative design process from concept to implementable solution
Ability to start with complex data and customer workflows and drive toward simple and intuitive solutions
A master of common design software tools such as Figma (preferred), Sketch, AdobeXD, InVision
Experience designing for enterprise software solutions preferred
Experience applying various design research methods to gain insight and inform the direction preferred
Experience building and maintaining a design system preferred
Experience with complex system and wicked problems in government, finance, and enterprise domains preferred
A Mission That Matters.
At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy.
Opportunity to Innovate
The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.
A Team of Passionate, Driven People
This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.
A Place to Make Your Mark
We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.
Benefits That Work for You
Enjoy an award-winning workplace with the benefits to match, including:
Comprehensive healthcare options for individuals and families
Flexible vacation policy and paid company holidays
401(k) with company match (USA only)
Paid parental leave, wellness stipends, and HSA contributions
Professional development and growth opportunities
A collaborative office environment with weekly catered lunches
Top Skills
What We Do
OpenGov Citizen Services simplifies the way governments serve their communities by offering one cloud solution to power every permitting and licensing workflow.
