Jobs at OpenGov

The Sales Enablement Manager will develop and implement training and enablement programs for sales teams, focusing on performance improvement and alignment with company revenue goals.

The Sales Enablement Manager will design, execute, and improve enablement programs across the customer journey, focusing on training and development for sales and customer success teams.

Own GL accounting for accruals, fixed assets, leases, prepaids and other areas; execute monthly/quarterly/annual close, reconciliations, and variance analysis; develop accounting policies and controls; support financial reporting and external audits; drive process improvements, automation, and acquisition integration efforts.

The Technical Support Specialist provides omni-channel customer support, manages case backlog, troubleshoots technical issues, and offers training to enhance customer satisfaction and product usage.

The Technical Support Specialist provides technical support and training to government leaders using OpenGov products while managing customer inquiries and case backlog.

Lead GTM finance strategy for a key business segment: build financial models and forecasting frameworks, own topline forecasting and unit economics, drive business reviews, advise GTM leadership with data-driven recommendations, partner cross-functionally, and support long-range planning and strategic initiatives to connect operations to enterprise financial outcomes.

Lead Atlanta office operations and workplace experience, manage facilities and vendors, run small projects and preventive maintenance, maintain the Workplace team's documentation hub, manage budgets and contracts under $15K, and partner with leadership on seating, growth planning, and site strategy.

Manage and execute the renewals playbook to improve retention. Collaborate with Customer Success, Sales, Legal, and Finance to prepare pricing, negotiate renewals, draft contracts, maintain renewal forecasts, identify risks, and run targeted outreach and engagement campaigns to ensure timely, compliant, and mutually beneficial renewals.

Manage end-to-end implementations of OpenGov ERP for public sector customers, acting as technical lead, gathering data requirements, configuring platforms, training administrators, and collaborating across teams to improve workflows, capture feedback, and drive adoption and implementation efficiencies.

Serve as the CEO's strategic partner and operator, owning company operating cadence, driving cross-functional strategic initiatives, triaging priorities, conducting financial and operational analyses, coordinating OKRs, and ensuring executive alignment and accountability.

Lead end-to-end implementations of OpenGov solutions for public sector customers: gather data requirements, configure the platform, train administrators, act as technical point of contact, streamline workflows with cross-functional teams, capture customer feedback for product improvements, and drive implementation efficiencies across projects.

Lead and manage a team administering and improving the HR technology stack (primarily Workday), supporting payroll, benefits, talent, recruiting, onboarding/offboarding, integrations, reporting, and HR data governance across US and India. Own vendor relationships (Ashby, engagement survey), deliver projects end-to-end, build reports/dashboards, ensure compliance, and provide hands-on techno-functional leadership while mentoring the team.

The Solutions Architect will execute QA, lead UAT, and design solutions for complex government software implementations, ensuring quality and technical accuracy.

The Senior Communications Specialist will handle internal communications, employer branding, and manage social media presence, ensuring consistency and clarity in messaging across channels.

Embedded GTM finance partner responsible for building financial models, dashboards, and forecasts; supporting planning and budget cycles; performing budget vs. actual and driver analysis; maintaining Snowflake reporting; collaborating with RevOps/Sales/CS; producing clear memos and slides for leadership; and executing ad-hoc strategic projects.

Manage a ~20-account enterprise portfolio to drive retention, renewals, adoption, and expansion. Influence executives, resolve escalations, partner with Product and Sales, lead regional customer engagement and user groups, mentor junior CSMs, and apply advanced OpenGov training to optimize customer outcomes.

Manage a ~20-account enterprise portfolio to maximize retention, renewals, adoption, and expansion. Influence executives, resolve escalations, drive product improvements with Product and Sales, lead regional customer events, and mentor junior CSMs to scale digital transformation across public-sector customers.

Manage a ~20-account enterprise portfolio to drive retention, renewals, adoption, and expansion. Build executive relationships, prescribe solutions aligned to customer goals, resolve escalations, influence product and sales strategy, mentor junior CSMs, and lead regional customer events to accelerate product value and prevent churn.

Own a portfolio of ~40 government customers to drive platform adoption, retention, and expansion. Act as executive advisor, lead change management, deliver Executive Business Reviews, identify growth opportunities, and coordinate cross-functional teams to remove roadblocks and improve onboarding and churn-prevention processes.

Design, operate, and scale multi-tenant Azure/AWS cloud infrastructure and CI/CD pipelines. Lead IaC strategy, cloud cost optimization, observability, incident response, and cloud security. Ensure compliance (SOC2, StateRamp), mentor junior engineers, and advise cross-functional teams on infrastructure and platform decisions.