Jobs at OpenGov

Build scalable SaaS features for government customers: write high-performance code, design APIs and services, develop unit/integration tests, collaborate across product/UX/platform, and leverage AI tools to ship high-quality software.

The Office Manager oversees daily operations, vendor management, workplace experience, event planning, and collaboration with leadership to enhance office functionality and culture.

Build and own full-stack features end-to-end for a public sector ERP: APIs, microservices, frontend components, and AI-powered experiences. Use AI-assisted development tools daily, collaborate with Product and Design, ship and monitor production systems, and maintain high code quality through reviews and documentation.

The Sr. Software Engineer develops and enhances SaaS solutions for government, leading features in an agile environment and mentoring junior engineers.

Lead territory sales for OpenGov ERP product suite: prospecting, demos, negotiations, and closing complex multi-suite ERP deals with government customers. Collaborate with pre-sales, marketing, and ERP POD leader, manage sales process (MEDDIC), develop demand-generation, and meet quota. Travel up to 50%.

Lead Pune-based service desk operations, enforce ITSM processes, meet SLA and backlog targets, drive KB/SOP adoption and automation, coach and expand Tier 1/2 capabilities, coordinate escalations with US leadership, and report on support health to improve service.

Provide advanced in-person and remote IT support as the primary escalation point, maintain office systems and AV/networking, manage assets, lead end-user training, document processes, mentor IT staff, support executives, and travel to sites for technical support and implementations.

Lead end-to-end customer data integration and migration projects using SQL, ETL, and scripting. Act as technical advisor, design tailored solutions, manage 10–15 projects, document requirements, mentor juniors, and collaborate with government stakeholders and cross-functional teams to improve and automate data workflows.

The Sales Development Representative will generate leads, connect with government leaders, and support the sales process for OpenGov's technology solutions through effective communication and outreach.

The Business Systems Analyst (Salesforce) will configure and support Salesforce platforms, manage GTM tools, ensure data integrity, and participate in project management within a collaborative setting.

The Senior Accountant manages general ledger processes, financial reporting, and audit support, collaborating across departments to ensure accurate financial outcomes while implementing process improvements.

Lead full sales cycle in assigned territory for OpenGov ERP/AI solutions: prospecting, relationship building with senior government leaders, proposal and contract negotiation, demand generation, sales process management (MEDDIC), and meeting quota. Coordinate pre-sales and marketing to close complex, consultative deals and grow accounts.

The Senior Implementation Consultant leads complex implementation projects, provides mentorship, and collaborates with teams to enhance customer solutions in governmental technology.

As a Customer Success Manager II, you will manage a portfolio of customers, driving proactive success and retention through strategic management and data-driven insights, while advocating for customer needs internally.

Build and deploy AI agents, integrations, and reusable tooling to accelerate ERP implementations for government customers. Partner with implementation teams to design, configure, and optimize AI-driven workflows, ensure secure, high-performance integrations, and document reusable assets to scale Professional Services delivery.

The Sales Development Representative at OpenGov will generate leads, connect with government leaders, and utilize various tools for effective prospecting. Responsibilities include managing pipelines, collaborating with Account Executives, and attending events to build relationships. This role offers a path to full-cycle sales careers and focuses on delivering impactful solutions to local governments.

The Sales Development Representative connects government leaders with OpenGov's technology, focusing on pipeline building, prospecting, and collaboration with Account Executives to secure demos and convert leads.

The Sales Development Representative generates new sales leads, manages outreach through calls and emails, collaborates with Account Executives, and participates in trade shows to promote OpenGov's solutions.

Design, deploy, and maintain a highly available multi-tenant SaaS environment on AWS. Implement infrastructure as code, build and operate CI/CD pipelines, manage Kubernetes at scale, optimize cost and reliability, enforce cloud security and compliance (SOC2, StateRAMP), set up monitoring/alerting, lead incident response and post-mortems, and mentor junior engineers while collaborating cross-functionally.

The Sales Enablement Manager will develop and implement training and enablement programs for sales teams, focusing on performance improvement and alignment with company revenue goals.