Jobs at OpenGov

The Senior Communications Specialist will handle internal communications, employer branding, and manage social media presence, ensuring consistency and clarity in messaging across channels.

Design, deploy, and maintain a highly available multi-tenant SaaS environment on AWS. Implement infrastructure as code, build and operate CI/CD pipelines, manage Kubernetes at scale, optimize cost and reliability, enforce cloud security and compliance (SOC2, StateRAMP), set up monitoring/alerting, lead incident response and post-mortems, and mentor junior engineers while collaborating cross-functionally.

Build and deploy AI agents, automations, and reusable assets to accelerate Professional Services implementations. Design integrations and retrieval/RAG systems, embed AI into product workflows, optimize agent performance, and support delivery teams with documentation, tooling, and cross-functional collaboration to scale AI-enabled implementations for government customers.

The Solutions Architect will execute QA, lead UAT, and design solutions for complex government software implementations, ensuring quality and technical accuracy.

Lead and deliver multiple SaaS implementation projects: define scope, timeline, and deliverables; manage stakeholder communications; drive solution development with cross-functional teams; identify and mitigate risks; support sales and SOW creation; occasionally travel for customer training and relationship building.

The Lead Executive Assistant supports the CEO by managing complex calendars, travel logistics, and executive communications while ensuring efficient operations and cross-functional coordination.

The Sr. Analyst will redesign workflows using AI for HR functions, build AI-powered tools, and ensure compliance while collaborating closely with HR and technical teams.

Lead end-to-end delivery for enterprise, multi-product SaaS implementations for government clients. Manage cross-functional teams, program governance, scope and change control, risk mitigation, go-live readiness, executive communications, and change management. Drive portfolio-level issues, mentor PMs, and translate delivery observations into product and process improvements.

Lead and coach a team of 8-10 SDRs to meet quota, hold a personal monthly quota, analyze performance metrics, partner with marketing, hire and onboard new SDRs, and develop talent for AE and CSM roles while refining processes with Sales leadership.

The Mid Market Specialist Account Executive will drive sales within an assigned territory for OpenGov's product suite, including lead generation, sales management, and closing deals, while collaborating with the Mid Market Team Leader and other stakeholders.

The Enterprise Account Executive will lead sales efforts for OpenGov's product suite, manage customer relationships, generate leads, and drive sales presentations and contract negotiations. This role requires strong collaboration with marketing and pre-sales teams and a focus on meeting sales quotas, with significant travel requirements.

The Enterprise Account Executive will lead sales efforts, manage customer relationships, generate leads, and close deals for OpenGov's products in the public sector.

The ERP Specialist Account Executive leads sales efforts for OpenGov's product suite, manages customer relationships, generates leads, collaborates with marketing, and drives contract negotiations to meet sales goals.

Lead end-to-end customer implementations of the OpenGov platform: gather data requirements, configure the platform, train administrators, act as primary technical contact, and collaborate with cross-functional teams to optimize workflows and capture customer feedback.

Lead end-to-end implementations of OpenGov ERP for public-sector customers: gather data requirements, configure the platform, train administrators, act as technical point of contact, collaborate with cross-functional teams, capture feedback for product, and drive best practices to ensure successful deployments and adoption.

The Business Systems Analyst (Salesforce) will configure and support Salesforce platforms, manage GTM tools, ensure data integrity, and participate in project management within a collaborative setting.

The Implementation Consultant oversees implementation projects for new OpenGov customers, ensuring effective communication, training, and support while optimizing workflows and customer satisfaction.

The Office Manager oversees daily operations, vendor management, workplace experience, event planning, and collaboration with leadership to enhance office functionality and culture.

As a Customer Success Manager II, you manage a portfolio of customers, ensuring proactive engagement, retention, and adoption of software solutions while advocating for customer needs internally.

The Sr. Software Engineer develops and enhances SaaS solutions for government, leading features in an agile environment and mentoring junior engineers.