Upgrade, Inc.
Affiliated Profiles
Offices at Upgrade, Inc.
Upgrade, Inc. is headquartered in San Francisco, California, USA and has 5 office locations.
Hybrid Workplace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
2 days a week
U.S. Office Locations
Global Office Locations
San Francisco, California, USA
Atlanta, Georgia, USA
2965 Flowers Road S , Atlanta, GA, United States, 30341
Irvine, California, USA
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210 Commerce, Irvine, CA, United States, 92602
Montréal, Québec, CAN
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1080 Beaver Hall , Montréal, QC, Canada, H2Z 1S8
Phoenix, Arizona, USA
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Recently posted jobs
The AML Team Lead will manage the Financial Crimes Investigations Team, oversee day-to-day operations, provide coaching and feedback to analysts, design training opportunities, assign cases, and enhance team processes. This role requires communication with management and collaboration with other departments to ensure quality and efficiency in AML investigations.
As an AML Team Lead, you will manage the Financial Crimes Investigations Team, overseeing daily operations, coaching analysts, facilitating training, assigning projects, and improving AML processes. You will serve as a liaison between the team and management, providing insights and solutions to enhance overall team performance. Your role includes fostering team cohesion and contributing to a culture of learning and professional growth.
The Email Specialist role involves providing exceptional customer service via email, answering inquiries through Zendesk, and adapting to changes in policies and procedures. The role requires strong communication skills, attention to detail, and the ability to multitask while meeting production and quality goals.
